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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

sbudaj Jun 5, 2018 8:50 am

I have both Global Entry and NEXUS. They are both expiring this year. When I went on the TTP site, I was offered to renew my Global Entry card, so I did and I was approved in just a few days without the need for another interview.

When I went to add on my Nexus membership, it said I had to send an email to the TTP help center in order to renew NEXUS. I was not allowed to renew at that time.

Any idea on what is going on here?

Thanks.
Steve

greglvnv Jun 5, 2018 10:40 am

Why in the world would you pay for both GE and Nexus renewals if Nexus includes the benefits of GE and costs half the price?

1KChinito Jun 5, 2018 10:52 am


Originally Posted by sbudaj (Post 29831278)
I have both Global Entry and NEXUS. They are both expiring this year. When I went on the TTP site, I was offered to renew my Global Entry card, so I did and I was approved in just a few days without the need for another interview.

When I went to add on my Nexus membership, it said I had to send an email to the TTP help center in order to renew NEXUS. I was not allowed to renew at that time.

Any idea on what is going on here?

Thanks.
Steve

You cannot have both Global Entry and NEXUS. Assuming you had Global Entry first, then approved for NEXUS later. Once you activated your NEXUS card, it invalidated your Global Entry card. NEXUS includes Global Entry privileges at half of the price.

You renewed your Global Entry, you cannot renew your NEXUS. You need to re-apply NEXUS separately via paper application.

https://www.flyertalk.com/forum/show...ferrerid=22732
https://www.flyertalk.com/forum/show...ferrerid=22732

Kiraly Jun 7, 2018 7:40 am


Originally Posted by sbudaj (Post 29831278)
I have both Global Entry and NEXUS. They are both expiring this year. When I went on the TTP site, I was offered to renew my Global Entry card, so I did and I was approved in just a few days without the need for another interview.

When I went to add on my Nexus membership, it said I had to send an email to the TTP help center in order to renew NEXUS. I was not allowed to renew at that time.

Any idea on what is going on here?

Thanks.
Steve

Applying for GE when you already have NEXUS is big mistake—NEXUS already includes GE privileges. Read the Wiki at the very top of the thread for what happens if you already have NEXUS and then apply for GE. Short answer is your NEXUS card is deactivated, and you have to wait for your NEXUS expiry date to pass before you can reapply for NEXUS. You effectively paid $100 to lose your NEXUS privileges until your NEXUS renewal date.

xobile Jun 7, 2018 8:57 am


Originally Posted by touko (Post 29803910)
I just came back from my NEXUS interview at Blaine, WA. Here are my anecdotes:
  • CBSA officer noted I became a PR recently (last year) and asked my whether I lived in the US for the last few years. It seems like there is a requirement, but it doesn't necessarily mean being a PR.
  • Blaine, WA enrollment center, which is about 20 minutes from border, has Iris scanners on site. Seems like it got installed just earlier this year.

From my understanding, most people need to be a PR for three years before being eligible for Nexus. I know a one-year US GC holder who was rejected due to this. Limited exceptions apply, primarily for foreign spouses of military members. Did you fall into that category?

Semidevil Jun 8, 2018 7:33 am

Question about Nexus
 
Hello.

I have a dew questions about nexus and hope someone can clarify:

1. Does nexus membership allows Global Entry when I’m arriving from a country that is not Canada? I.e, if I fly back to the U.S from the UK, can I still use Gloval entry?

2. If yes, is there anything extra I need to do? I’m scheduling my nexus interview online and right under the schedule button, there is another button called ‘Change to Global Entry’. Do I need to pay attention to this button?

3. How do I know which interview centers has iris scan?

thanks!


CKDGM Jun 8, 2018 9:22 am


Originally Posted by Semidevil (Post 29843626)
1. Does nexus membership allows Global Entry when I’m arriving from a country that is not Canada? I.e, if I fly back to the U.S from the UK, can I still use Gloval entry?

2. If yes, is there anything extra I need to do? I’m scheduling my nexus interview online and right under the schedule button, there is another button called ‘Change to Global Entry’. Do I need to pay attention to this button?

3. How do I know which interview centers has iris scan?

1. Yes. Note that you must use your passport and not your NEXUS card when doing so.
2. IT'S A TRAP. Do not push the button since it will switch you to the more expensive and less useful program.
3. The CBSA list of enrolment centres (note Canadian spelling, hee; link below) indicates which ones can do it. You don't need to get the Iris scan done when you interview, you can also get it later as a drop in (no appointment needed).
https://www.cbsa-asfc.gc.ca/prog/nexus/location-eng.html

1KChinito Jun 8, 2018 9:24 am


Originally Posted by Semidevil (Post 29843626)
Hello.

I have a dew questions about nexus and hope someone can clarify:

1. Does nexus membership allows Global Entry when I’m arriving from a country that is not Canada? I.e, if I fly back to the U.S from the UK, can I still use Gloval entry?


NEXUS includes Global Entry privileges.


2. If yes, is there anything extra I need to do? I’m scheduling my nexus interview online and right under the schedule button, there is another button called ‘Change to Global Entry’. Do I need to pay attention to this button?
Disregard, do not change.


3. How do I know which interview centers has iris scan?

thanks!

NEXUS - Enrolment Centres

All of your answers can be found in below two threads.

The NEXUS Information Thread
https://www.flyertalk.com/forum/showthread.php?t=1006765&referrerid=22732

seawolf Jun 9, 2018 6:36 pm


Originally Posted by bocastephen (Post 29729430)
Just a heads-up for Nexus or GE members using a Nexus console while entering Canada - the questions were modified to now include the word "food", where it never existed on the printed cards or the machines prior to being able to use them instead of the cards. If you are entering Canada and using Nexus, you'll need to follow the same declaration process so you don't risk losing both Nexus and GE if they are tied to each other.

​​​​​​​Word food have been on NEXUS kiosk for about a year. It was introduced shortly after they got rid of E311 for NEXUS members. Technically this post is in the wrong thread.

xobile Jun 11, 2018 3:12 pm

Completed Interview, status changed to 'Pending Review'
 
Apologies if this has been answered before. My mom and dad did their in person interviews last week. While they were at the counter, I logged into both of their accounts and noticed the status had been changed from Conditionally Approved to Pending Review. Once they completed all the formalities, my dad's status went to Approved, while my mom remained in Pending Review. I heard that this might be due to an officer forgetting to click the 'Save' button for the second passenger, when they do a joint interview for a couple (the second part where they explain the procedures/take photos/fingerprints). After 48 hours I called the center and they told us the fingerprints hadn't come back for her on the US side just yet, and didn't have a timeline on when it might. Perhaps I'm missing something but I don't know why the prints would come back immediately for my dad but not for my mom (who has no criminal or immigration violations of course). So I'm curious what our next steps should be. At the counter they told them to call the office to check on the 'revet' status, but none of us are entirely sure what that meant, I'm assuming revetting, but not sure what that entails or means exactly. Any insight in all this would be appreciated. They have a trip coming up at the end of the month and it'd be wonderful if they both have their NEXUS cards by then.

Adam Belkebir Jun 12, 2018 10:57 am

Using nexus card as an international student
 
. ....

xobile Jun 14, 2018 9:28 am


Originally Posted by xobile (Post 29855127)
Apologies if this has been answered before. My mom and dad did their in person interviews last week. While they were at the counter, I logged into both of their accounts and noticed the status had been changed from Conditionally Approved to Pending Review. Once they completed all the formalities, my dad's status went to Approved, while my mom remained in Pending Review. I heard that this might be due to an officer forgetting to click the 'Save' button for the second passenger, when they do a joint interview for a couple (the second part where they explain the procedures/take photos/fingerprints). After 48 hours I called the center and they told us the fingerprints hadn't come back for her on the US side just yet, and didn't have a timeline on when it might. Perhaps I'm missing something but I don't know why the prints would come back immediately for my dad but not for my mom (who has no criminal or immigration violations of course). So I'm curious what our next steps should be. At the counter they told them to call the office to check on the 'revet' status, but none of us are entirely sure what that meant, I'm assuming revetting, but not sure what that entails or means exactly. Any insight in all this would be appreciated. They have a trip coming up at the end of the month and it'd be wonderful if they both have their NEXUS cards by then.

UPDATE: After a week, that status on my mom's TTP account changed back from Pending Review to 'Conditionally Approved, complete with another conditional approval letter inviting us to schedule an interview. It does say on the paper "If you have already visited the enrollment center for this application, please disregard this letter." So I'm hoping that the status changes again from conditional approval to approved in the next day or two. My dad may get his card in the mail in a few days, if he gets it and my mom doesn't, then I'll call up the enrollment center again (don't want to bother them too much--already left a voicemail and an email, but was finally able to speak to them when calling a second time and they picked up.)

sunpass Jun 21, 2018 11:21 am

Iris scans and Detroit enrollment center
 
I have Global Entry and have been conditionally approved for Nexus. I will be interviewing next month at the Detroit enrollment center. I live far away from the border, so this is a trip.

(Originally I was going to interview at Blaine, but Allegiant canceled my flight to nearby BLI as they are going through some difficulties during their fleet transition from MD-80 to Airbus).

I understood previously that Detroit enrollment center did not have iris photograph capability on location. One would have to get the scan done at the Windsor Airport. I believed I could just cross the river and get the scan done the same day, as a friend did who interviewed at Niagara Falls Nexus enrollment center to convert from Global Entry to Nexus. He was given a slip of paper after his interview to go over to the CBSA in Fort Erie for an iris photograph.

I called up the CBSA at the Windsor Airport and learned one must have the Nexus card in their possession for an iris photograph. One cannot go over there right after their interview in Detroit to do this.

I have a Global Entry card with a PassID (Known Traveler Number). While Canada does not recognize Global Entry for admission, I have been told one's Known Traveler Number remains the same converting from Global Entry to Nexus.

Couldn't I go with my Global Entry card and passport after the interview and approval to have an iris photograph and get it associated with my KTN as it will remain the same?

Why doesn't Detroit Nexus enrollment center have the iris scan while Blaine does? Perhaps as Detroit major airport is DTW on the US side and Blaine serves YVR?

greglvnv Jun 21, 2018 12:06 pm

Blaine is the only U.S. location that is staffed by CBSA (after they leave Seattle). You are better off flying to any enrolment centre in Canada and getting it done right the first time.

sunpass Jun 21, 2018 1:52 pm


Originally Posted by greglvnv (Post 29891410)
Blaine is the only U.S. location that is staffed by CBSA (after they leave Seattle). You are better off flying to any enrolment centre in Canada and getting it done right the first time.

The CBSA is located at the Nexus Detroit enrollment center, located at the base of the Ambassador Bridge on the Michigan side.


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