What ends up happening is this.

You update your passport on GOES. You then go to NEXUS office to update passport. CBSA officer will pull your record, see that it already reflects updated passport and will then admonish you for wasting their time (and then revoke your NEXUS). :p

My first new passport while a Nexus member, I updated on GOES and did not go to the office. I had no problems. My second new passport, I updated on GOES and after reading this thread, thought I better go to the office. When I arrived I was (politely) told that it was not necessary.

Is there any way to get NEXUS for folks not living close to the Canadian border? $50 is half the price compared to $100 for the Global entry.

No. You need to be interviewed and approved by both US and Canada to get NEXUS.

Many people do.
For many people, at some point in their travel patterns, they'll be crossing that border anyway, or have points they can spend on a day trip to Niagara Falls or Toronto or something. (As SeaWolf says, you don't have the option NOT to go to the border, but you don't have to be living close to it.)
You can go through the application online, and when your invitation to an appointment comes along, schedule it when you can get to the border. You can book a date and reschedule if you need to put off the date to work around your other commitments.

Just to elaborate: you don't have to go to two offices, one in each country. When you have your interview in one country, that office will have CBSA and CBP personnel working there, who will each interview you in the one location.

The point all along has been the CBSA/CBP officer is the person on point, they ARE the one with the standing to begin the process of revoking anything that their department is responsible for.
I am not privy to their exact guidelines, my understanding is IF the officer believes (the operative word) the traveler using the port is untruthful, then it's CBP/CBSA's word that will have far more impact than the person. It is a Trusted Traveler program, if the officer does 'click that button and check that box' it's now up to the traveler to prove they were infact being trustworthy. All to save 10 minutes in the lobby once per decade, I think not.

As has been posted here, there are differing opinions from the CBP/CBSA, if you want to call them ignorant, that not a fight worth fighting imo.

ps, I see a post where the poster was pleasantly told it was not required to attend in person. If they were curt with you maybe it was because you were curt with them?

I'm not sure why you are bringing in truthfulness into this.

I update new passport on GOES as instructed by CBSA website.
I got to Canadian port of entry and either one of two things will happen.

1. CBSA has new passport information - Enter Canada without any intervention.
2. CBSA does not have new passport information and flag expired travel document. Go to CBSA agent and state you updated on GOES as per CBSA website.

At no point is traveler being untruthful.

I'm surprise this discussion is still going on. I suggest you writing to CBSA and providing them with suggestions on how they can make the following sentence more clear on the following CBSA webpage.

That page goes further to list what types of updates are required to be done in person. Passport updates (assuming same nationality as original) are not required to be done in person.

Seems to me the more likely scenario is that CBSA personnel just told various contributors here a blanket answer of come into office to update instead of detailing what really requires in-person update vs. updates that can be done on GOES.

I asked at Pearson today. The general answer that I got was that entering the new passport in GOES is good enough and you can continue to use Nexus once you have done so, but please come by the office when you have the opportunity.

Also, they didn't care that I had changed jobs, as long as it was still in Canada. But they took the new information anyway.

Not necessarily. When I did my interview at the Warroad office, I started at the US border patrol station. After they did the interview with me I was instructed to go to the Canadian border patrol station just down the road to do the Canadian side of the interview. That being said, the offices were only about a half-mile apart, and the area was only accessible by private vehicle.

However, the enrollment centers that aren't along the border (and probably many that are along the border) would only have you visiting one office. If it is two offices, they would be very close to each other.

Is this still true? I came through JFK a week ago wielding my NEXUS card to cut through all queues :) and had no such and noone bat an eye.

Into Canada, I have always had to fill out the card even when using the NEXUS kiosk. Into the US, NEXUS/GE and even APC kiosk users can skip the blue form.

(The Wikipost on this thread doesn't seem to have been updated in a while and still calls it the "Air Canada" forum thread....)

When you are coming to the US, you are using GE, which is a benefit of your Nexus membership (perhaps at pre-clearance locations, there are still Nexus machines hanging around, but I haven't noticed them for a while). GE does not require a printed customs card, nor does using the APC kiosks into the US. You use the receipt and hand that as you exit customs.

Coming into Canada, you are using Nexus, and are required to fill out a customs card, and at the end, you hand in that card, along with the receipt from the machine, as you exit. The APC kiosk's into Canada also require a printed version of the customs form.

I think, though I'm not 100% sure but am sure someone knows better than me, the difference is that Canadian law still requires every traveler entering the country to fill out a [physical] customs declaration card. US law, my guess is, has been amended to include an electronic declaration as sufficient.

Opening hours for all Nexus Lane land border crossings into the US
 

Is the CBSA website the only one-stop listing for operating hours of all Nexus Lanes for land border crossings into the US?

CBSA Website: NEXUS Land - Where is it offered?

I've googled, bing-ed and searched the full cbp.gov website -- but have yet to find a listing of operating hours for all crossings into the US on an official government website. Cbp.gov publicizes changes in hours for individual crossings in press releases, however these are all ad-hoc and not in one place/on one webpage.

First time using NEXUS @ GE kiosk returning to US from EU a couple of weeks ago @ EWR & I ended up in queue since machines ( tried 3 different ones ) did not recognize me as TT .
Since then I read that if one has a green card then that is what one uses @ GE machines & not the NEXUS card ... any one confirm this ? I also have tried calling GOES support # a few times the last few days to ask them but only get a recorded message that the call cannot go through @ this time & to please try again ... anyone have a # that works ?