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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

nycflyer75 Jan 6, 2019 11:30 am


Originally Posted by rubesl (Post 30608694)
We drove from Detroit to Toronto to visit friends AND get the iris scan (stopped at YYZ on the way to their house). The scan took less than five minutes, but be aware, the Nexus office is pre-security so if you fly in and are making a connection you'll have to re-clear security. You don't need an appointment to just get the iris scan.

was there any issue due to the US government shutdown while you were at the YYZ nexus office? Are they open regular hours still for the Canadian side?

rubesl Jan 7, 2019 7:17 am


Originally Posted by nycflyer75 (Post 30618008)
was there any issue due to the US government shutdown while you were at the YYZ nexus office? Are they open regular hours still for the Canadian side?

We got the iris scan about six years ago, a few months after we first got our Nexus cards, but it was done by a Canadian CBSA agent so I don't think the U.S. government shutdown would affect anything (the office at YYZ is staffed by both CBSA & CBP agents).

xobile Jan 7, 2019 11:30 am

NEXUS Mobile Enrollment Team Coming to Washington, DC Feb 5-7, 2019
 
From the Canadian Embassy in the USA's official page, http://connect2canada.com/news/nexus-mobile-enrollment-team-coming-to-washington-dc

Basically, apply by Jan 21, send an email stating you want to go to the special Washington enrollment, and do your Nexus interview without having to go to the Canadian border to do it.

I wish it was during the weekend, or at least extended beyond business hours though. Not really attractive to most 9-5 persons, or families, the way it is set up currently.

January 2, 2019

NEXUS Mobile Enrollment Team Coming to Washington, DC

Tired of waiting in long lines at airports and idling in your car at border crossings? This is an opportunity to make your travel more efficient and less stressful.

Canada Border Services Agency (CBSA) and U.S. Customs and Border Protection (CBP) will conduct a mobile NEXUS enrollment session in Washington, DC, from February 5 to 7, 2019.

The NEXUS program allows pre-screened travelers expedited processing when entering the U.S. and Canada. Program members use dedicated processing lanes at designated Canada-U.S. land border ports of entry, NEXUS kiosks when entering Canada by air and Global Entry kiosks when entering the U.S.

NEXUS also affords you the benefits of access to the shorter and faster TSA Pre-Check security checkpoint lines for both domestic and international travel. NEXUS members also receive expedited processing at marine reporting locations.

Why is this session special? You don’t have to visit a NEXUS Enrollment Center at Canada/U.S. land borders or at the Halifax, Montréal, Ottawa, Toronto, Winnipeg, Calgary, Edmonton or Vancouver international airports to complete the process.

ARE YOU ELIGIBLE? U.S. citizens, U.S. lawful permanent residents, Canadian citizens and Canadian lawful permanent residents are eligible for NEXUS membership.

ONLINE APPLICATION: **Must be completed by 21 January, 2019** Once your online application is submitted, please send your name and PASSID to [email protected] who will coordinate an expedited application with CBP. You must send your PASSID to him in order for your application to be expedited.

What is my PASSID? After you complete your application, log back into your Trusted Traveler Programs account and it will be on the top of the main page once you log in. It is your 9 digit Membership / PASSID number. It may take 10 – 20 minutes to populate. It is not your Application Number.

COST: US$50.00 for a five (5) year membership for adults Free for children under the age of 18

INTERVIEW DATE: From February 5 to 7, 2019. Once your application has been approved, you will receive an automated Conditional Approval email. Login to your Trusted Traveler Programs account and you will be able to book your interview by selecting NEXUS Event Washington, DC. It is the applicant’s responsibility to schedule their interview. Interviews can ONLY be scheduled by using the Trusted Traveler Programs website starting 12 December 2018

DOCUMENTS REQUIRED: For the interview, bring proof of citizenship and a second form of identification (i.e. provincial or state issued driver’s license or ID card). If you are a lawful permanent resident, you must also present your permanent resident card. If you would like to be included in Global Entry, a valid passport is required. Minor children 18 years or younger are required to have parental or legal guardianship permission. If only one parent is attending the interview with a minor, you must have written permission from the other parent.

TIME: The mobile enrollment session will run from 8am to 4pm EST. (You will schedule your appointment on the Trusted Traveler Programs website once conditionally approved.

LOCATION: Ronald Reagan Building, Global Entry Office 1300 Pennsylvania Ave NW Washington, DC 20004

Public parking lots, and meter parking, and Federal Triangle Metro station

What is NEXUS?

NEXUS is a bi-national, Canada-United States program for pre-approved, low-risk travellers entering Canada or the United States (U.S.) at designated air, land and marine ports of entry. The program enables its members to enter either country more quickly and easily by using automated self-serve kiosks in the air mode of travel, dedicated lanes in the land mode of travel, and by calling Telephone Reporting Centres (TRCs) prior to arrival in the marine mode of travel.

What are the benefits of using NEXUS?

NEXUS members avoid long line-ups and save time using automated self-serve Nexus kiosks at nine Canadian international airports to enter Canada and Global Entry kiosks when entering the U.S. (NEXUS Air). As an added benefit, when travelling on domestic, U.S.-bound, and select international flights, NEXUS members can be expedited through Canadian Air Transport Security Authority (CATSA) airport security screening lanes located at 16 Canadian airports. Members must present their valid NEXUS card to access the Trusted Traveller CATSA Security Line. NEXUS members who are U.S. citizens, U.S. Lawful Permanent Residents, or Canadian citizens will also receive the benefits of TSA Pre-Check. They can do so by entering their membership number (PASSID) in the “Known Traveler Number” field when booking reservations, or into their frequent flyer profile with the airline. Members also enjoy a quick and simplified entry process using dedicated lanes at 21 designated land border crossings (NEXUS Land). When arriving by boat, members receive expedited processing at designated marine locations by calling a marine telephone reporting centre. (NEXUS Marine)

Join NEXUS today!

NEXUS allows Canadian and U.S. border officers to focus their efforts on unknown and potentially higher-risk travellers and their goods. Apply for a NEXUS card today at Trusted Traveler Programs or visit the Trusted Traveler Programs section of the CBP website at www.CBP.gov or the NEXUS section of the CBSA website at www.cbsa-asfc.gc.ca.

sansnom_noname Jan 7, 2019 2:51 pm


Originally Posted by sansnom_noname (Post 30611079)
Anyone replaced a NEXUS card recently? Mine was damaged and hence I requested a replacement Dec 21st, the day before government shutdown. I got the approval notice, but still has not received the card yet.


Originally Posted by Montoya080 (Post 30611276)
I saw on another site that someone in Canada had just received a Nexus card in the past few days.
This was from a new application in which the interview took place just before the US Government shutdown.

My replacement has just arrived. Thank you for the information.

Typhoonz Jan 7, 2019 7:24 pm

Nexus renewal question [given/middle names fields]
 
Silly question, but I thought I would ask in case I've totally messed up and need to contact someone ASAP. I just submitted my nexus renewal online but had a bit of trouble with given names/middle names. My nexus profile information online lists my first name under "given name/first name" and my middle name under "middle name". My passport lists both my first and middle name under "Given Names". On the nexus renewal page for my passport information I put only my first name in the "Given Name" box and then my middle name in the "middle name" box. Will this present an issue given the renewal form online wanted the names listed exactly as they appear on the passport? (Which in this case should have had my first and middle name in the given name box). The reason I did this was because I could not delete my middle name from the "middle name" box on the renewal -- the system was putting it there are automatically-- and so I thought it would cause more issues having it listed twice: once in the given names box and again in the middle name box.

My physical nexus card right now lists both my first and middle name as "given name".

Thanjs for the help

Chiro1979 Jan 11, 2019 4:03 pm

I am conditionally approved for my NEXUS renewal, but require an interview. I have an appointment scheduled in YYZ next week, but I doubt the US govt shutdown will be done by then. I live in PHL. I was wondering if it is possible to have the Canadian side interview me when I go to my appointment in YYZ, and then go to the global entry enrollment center in PHL once the government reopens to be interviews by the US side? Otherwise I guess I will have to plan another trip back to Canada to complete the interview. Which is annoying, but I will if I have no choice. Just wondering if the global entry center would be able to interview me for the US portion. Thanks!!

Montoya080 Jan 11, 2019 5:12 pm


Originally Posted by Chiro1979 (Post 30643058)
I am conditionally approved for my NEXUS renewal, but require an interview. I have an appointment scheduled in YYZ next week, but I doubt the US govt shutdown will be done by then. I live in PHL. I was wondering if it is possible to have the Canadian side interview me when I go to my appointment in YYZ, and then go to the global entry enrollment center in PHL once the government reopens to be interviews by the US side? Otherwise I guess I will have to plan another trip back to Canada to complete the interview. Which is annoying, but I will if I have no choice. Just wondering if the global entry center would be able to interview me for the US portion. Thanks!!

You can definitely get the Canadian side of the interview done at YYZ even though the US shutdown drags on.
How exactly to book the US side after that, I don't know, as the booking system seems to be set up for one interview per application.

Please also note that the Nexus team (Canadian) will be temporarily in Washinton DC this year (2019).

NA-Flyer Jan 13, 2019 9:37 am

I renewed my Nexus card last year. I also renewed my driver's license and changed my home address online on the CBP platform.

I was in YYZ bak in December 2018 and decided to drop by the Nexus office there and check the status of my address change on both CBP and CBSA systems. To my surprise the change of address on the Canadian side was not received from CBP and they had to do it manually on their system!!

seawolf Jan 15, 2019 2:55 pm


Originally Posted by NA-Flyer (Post 30649020)
I renewed my Nexus card last year. I also renewed my driver's license and changed my home address online on the CBP platform.

I was in YYZ bak in December 2018 and decided to drop by the Nexus office there and check the status of my address change on both CBP and CBSA systems. To my surprise the change of address on the Canadian side was not received from CBP and they had to do it manually on their system!!

CBSA enrollment centre not seeing the update doesn’t matter. They have no need to see the most up to date information.

What matters is port of entry being able to access the updated record.

Based on my and one other FT member experience reported last month, updates made online is sufficient for using NEXUS.

Listerone Jan 15, 2019 6:21 pm

I can't understand why Americans can't have the US interview at any major Federal building (Boston,New York,Atlanta,LA,etc,etc) and then have the Canadian interview at a Canadian Consulate or at the Embassy.And the reverse should also be possible...Canadians go to any Federal Government building and then to a US Consulate or the Embassy.

TheBOSman Jan 17, 2019 8:56 am

They can't because the program is jointly run by CBP and CBSA, and likely all funding authorization is through these two agencies for administration of the program. I'm not sure how much staff these two agencies has present in even major federal government buildings (how many CBP agents are at, as an example, the Pentagon? The FBI HQ in DC? Fort Hood here in Texas, the 3rd largest military base in USA?).

Also, as a program aimed at frequent travelers, it shouldn't be an issue for the majority of true frequent travelers to find themselves at a port of entry. NEXUS offices are available at the eight busiest Canadian airports, which process the vast majority of intercontinental and ex-USA arrivals. The 9th busiest airport in Canada is YTZ, easy enough to get to YYZ. The 10th busiest is YYJ (Victoria, BC), which has just under 2M passengers a year total, most of which are flying in from elsewhere in Canada, from airports with NEXUS services. By comparison, YYZ had over eight times as many international passengers excluding USA, and six times as many passengers to/from USA as YYJ had total passengers. NEXUS is also present at the busiest land crossings. NEXUS is not aimed at, nor intended for, every single person who might cross the US/Canadian border. I have it despite living over 1000 miles from the border, as I have been to Canada roughly once a year since 2012; I would bet the number of NEXUS cardholders living here in Austin, a city of over 900,000 people with a daily nonstop to YYZ, is <1000, maybe even less than 500 or even less than 100.

manually Jan 17, 2019 9:08 am


Originally Posted by Montoya080 (Post 30643316)
You can definitely get the Canadian side of the interview done at YYZ even though the US shutdown drags on.
How exactly to book the US side after that, I don't know, as the booking system seems to be set up for one interview per application.

Please also note that the Nexus team (Canadian) will be temporarily in Washinton DC this year (2019).

The on the website, they said something about you get an automatic upto 6 month extension to interview for the US side.

xobile Jan 18, 2019 8:55 am


Originally Posted by Montoya080 (Post 30643316)

Please also note that the Nexus team (Canadian) will be temporarily in Washinton DC this year (2019).

DC, plus Atlanta Dallas, and Miami on select days in February and March.

kalpol Jan 18, 2019 11:07 am

Went to update my i94 in the Nexus office this morning and they couldn't process it as the US agents were not there due to shutdown. Not sure if this is going to be an issue if I go to the border and my latest i94 is not update with Nexus. This i94 was issued under Global Entry so wonder if it's already been updated.

Montoya080 Jan 22, 2019 7:22 pm

I looked into the Trusted Traveler Website today and found that my Nexus Initial Interview scheduled for 2 days from now had been cancelled. No notice. No e-mail. No call.

Well my whole reason for logging in was to re-schedule anyway due to the US shutdown, so I went ahead and did it.

But anyone else with Nexus interviews coming up should probably log in, and see if they need to book another spot.

Edit: Email today:


Good day,

Due to the current U.S. government shutdown, there will be no US officers present to finalize their portion of the interview.

As such, all interviews have been cancelled for the foreseeable future. We are advising all clients to keep an eye on the government shutdown and please reschedule at your earliest convenience.

Please do not book a new appointment until after your current appointment has passed.

Apologies if this message is a duplicate.

Regards,


Nexus Enrolment Centre
Passenger Operations District / NEXUS EC
Canada Border Services Agency / Government of Canada
Telephone: 905 676 3477 / TTY: 866 335 3237
District d’Opérations passagers / Bureau D’enregistrement NEXUS
Agence des services frontaliers du Canada / Gouvernement du Canada
Téléphone : 905 676 3477 / ATS : 866 335 3237


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