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Originally Posted by tecate55
(Post 30839687)
If I have a NEXUS card without an iris scan attached to it, can I still use the NEXUS card to bypass CATSA security lines at Canadian airports?
... and I should have just thrown out my contacts during my interview to get the iris scan done during the interview. Oh well. Perhaps you have prescription glasses, you can wear it to have your iris scanned without an appointment. You can also wear it when entering a Canadian airport. |
Originally Posted by tecate55
(Post 30839687)
If I have a NEXUS card without an iris scan attached to it, can I still use the NEXUS card to bypass CATSA security lines at Canadian airports?
... and I should have just thrown out my contacts during my interview to get the iris scan done during the interview. Oh well. |
Originally Posted by tecate55
(Post 30839687)
If I have a NEXUS card without an iris scan attached to it, can I still use the NEXUS card to bypass CATSA security lines at Canadian airports?
... and I should have just thrown out my contacts during my interview to get the iris scan done during the interview. Oh well. Canada Border Services Agency - NEXUS Enrolment Centres |
Originally Posted by seawolf
(Post 30840028)
NEXUS card will allow you to access CATSA Trusted Traveller security line; it won't allow you to bypass security. ;)
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Originally Posted by tecate55
(Post 30839687)
If I have a NEXUS card without an iris scan attached to it, can I still use the NEXUS card to bypass CATSA security lines at Canadian airports?
... and I should have just thrown out my contacts during my interview to get the iris scan done during the interview. Oh well. |
GETTING CONFLICTING INFORMATION: Today at a Nexus renewal appointment at a Canadian Airport I was told by the CBSA agent that it is not enough to update passport information in the Trusted Traveler Program System. I was told that any time personal documentation changed that I must also physically report to the NEXUS office to have the information updated. i was also told that just becauseI had updated the information in the TPP system it does not get relayed to the Canada. This information which I received in person seems contradictory to that information which is on the CBSA site
NEXUS members can access the Trusted Traveler Programs (TTP) System to update a mailing address change and passport information that is already on file. Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA. NEXUS members must report to an Enrolment Centre to update or change other information including: Legal name changes Changes to citizenship documents Changes to permanent resident card information Changes to naturalization certificates Changes to work visas or study permit information Changes to employment information if the change affects your eligibility to the program Change to residential address only if the change affects your eligibility to the program Changes to legal custody and legal guardian status or jurisdiction (for all NEXUS members under 18) Changes that could affect your NEXUS membership such as an arrest, a criminal charge, a conviction or a customs or immigration violation in Canada or the United States Purpose of travel changes (business/pleasure/school, etc) To update an email address, please contact a Canadian Processing Centre. |
Originally Posted by ConfusedNexusUser
(Post 30840874)
GETTING CONFLICTING INFORMATION: Today at a Nexus renewal appointment at a Canadian Airport I was told by the CBSA agent that it is not enough to update passport information in the Trusted Traveler Program System. I was told that any time personal documentation changed that I must also physically report to the NEXUS office to have the information updated. i was also told that just becauseI had updated the information in the TPP system it does not get relayed to the Canada. This information which I received in person seems contradictory to that information which is on the CBSA site NEXUS members can access the Trusted Traveler Programs (TTP) System to update a mailing address change and passport information that is already on file.
Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA. NEXUS members must report to an Enrolment Centre to update or change other information including: Legal name changes Changes to citizenship documents Changes to permanent resident card information Changes to naturalization certificates Changes to work visas or study permit information Changes to employment information if the change affects your eligibility to the program Change to residential address only if the change affects your eligibility to the program Changes to legal custody and legal guardian status or jurisdiction (for all NEXUS members under 18) Changes that could affect your NEXUS membership such as an arrest, a criminal charge, a conviction or a customs or immigration violation in Canada or the United States Purpose of travel changes (business/pleasure/school, etc) To update an email address, please contact a Canadian Processing Centre. |
Originally Posted by ConfusedNexusUser
(Post 30840907)
GETTING CONFLICTING INFORMATION: Today at a Nexus renewal appointment at a Canadian Airport I was told by the CBSA agent that it is not enough to update passport information in the Trusted Traveler Program System. I was told that any time personal documentation changed that I must also physically report to the NEXUS office to have the information updated. i was also told that just becauseI had updated the information in the TPP system it does not get relayed to the Canada. This information which I received in person seems contradictory to that information which is on the CBSA site
NEXUS members can access the Trusted Traveler Programs (TTP) System to update a mailing address change and passport information that is already on file. Please note that NEXUS members are not required to report to an Enrolment Centre to update or change their passport information with the CBSA. NEXUS members must report to an Enrolment Centre to update or change other information including: Legal name changes Changes to citizenship documents Changes to permanent resident card information Changes to naturalization certificates Changes to work visas or study permit information Changes to employment information if the change affects your eligibility to the program Change to residential address only if the change affects your eligibility to the program Changes to legal custody and legal guardian status or jurisdiction (for all NEXUS members under 18) Changes that could affect your NEXUS membership such as an arrest, a criminal charge, a conviction or a customs or immigration violation in Canada or the United States Purpose of travel changes (business/pleasure/school, etc) To update an email address, please contact a Canadian Processing Centre. |
I was told the account was flagged because the Canadian side didn't have updated passport information. I did update information on TTP site as soon as new passport was received (about year 3 into Nexus period). I was very specifically told, today, that the information in TTP is not given to the Canadian side and that not bringing the passport in to a Canadian Nexus processing center was a violation of the Nexus rules. The renewal was not going to be denied today but in future I must ensure that I update information both on the TTP site and in person at a Canadian processing center. The agent was very nice when conveying this information to me.
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Originally Posted by secretalcoholic
(Post 30840972)
It is indeed contradictory. However from experience, the agent is correct. When you update the information online, it does not actually get updated with CBSA. I moved across Canada over a year ago, and I had updated it online at that time. Only until 3 months ago when I was there to update my visa information that I was asked if I still lived at my previous address...and was told that updating online does nothing.
Originally Posted by ConfusedNexusUser
(Post 30840983)
I was told the account was flagged because the Canadian side didn't have updated passport information. I did update information on TTP site as soon as new passport was received (about year 3 into Nexus period). I was very specifically told, today, that the information in TTP is not given to the Canadian side and that not bringing the passport in to a Canadian Nexus processing center was a violation of the Nexus rules. The renewal was not going to be denied today but in future I must ensure that I update information both on the TTP site and in person at a Canadian processing center. The agent was very nice when conveying this information to me.
Recent data points confirm this. https://www.flyertalk.com/forum/30520508-post11132.html https://www.flyertalk.com/forum/showpost.php?p=30466374&postcount=11122 ConfusedNexusUser - I presume you filled out a renewal application. If so, it would have went thru background check processes by both CBSA Immigration Processing Centre and CBP and conditionally approved before allow you are allowed to interview. So if the enrollment centre is seeing your old passport from 2 years ago (assuming 5 year expiration and you indicated you updated online 3rd year since prior interview), that is indication that they really don't get updates but the CBSA processing centre did in order to do the background check and eligibility verification. |
Originally Posted by trmbn65
(Post 30817593)
In their defense (I don't normally defend TSA), depending on the airport they may have never seen a NEXUS card outside of training. I've used mine at small airports away from the land border and had them actually ask questions about how I got one and what it benefits it enables.
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We somehow let my wife's Nexus pass expire last year (she didn't leave the country that year) and discovered this until the day before we started our trip. FWIW, KTN entered into WS reservation after expiration yielded Pre-Check (FWIW, departing Canada?) on the second leg. Used the passes to avoid the long line for transit security and it managed to get us into the immigration fast lane too for pre-clearance (we used the normal machines).
Departing the U.S. tomorrow with a flight that participates in Pre-Check, and will have flights arriving into and leaving the U.S. in a couple of months where KTN is inputable. |
Any idea how long applications are taking nowadays? I applied for renewal for my wife's and mine, and a new application for our newborn, back in January. My wife's was approved right away, but mine and the baby's are still pending review.
TIA |
Originally Posted by MasterGeek
(Post 30701552)
Do babies/infants applying for Nexus get their fingerprint taken for use at the Gobal Entry US clearance machines in airports ? If not, what's the process of using the Nexus privileges for US immigration clearance at airports ?
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Originally Posted by ride red
(Post 30867821)
Any idea how long applications are taking nowadays? I applied for renewal for my wife's and mine, and a new application for our newborn, back in January. My wife's was approved right away, but mine and the baby's are still pending review.
TIA |
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