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Question about the entry process to Canada using the updated kiosks. Last time I entered Canada, last Oct. I think, YYZ had the older kiosks (T1), but the new kiosks were in the back of the hall, not operational.
Seems like the new kiosks are working now, and just need to take a photo (vs. iris scan?). I ask because My kids both don’t have Iris’ on file (too young at last renewal), and wonder if they will be able to use them. Also wondering if it’s similar to the new GE kiosks where they take your photo and then print out a receipt, no passport scan or on-screen declaration required. Is it the same declaration-wise, where you just declare to officer before exiting Nexus area? Also asking the last part because I’m wondering if it makes sense to pre-fill a declaration on ArriveCan (Id prefer not to, but I can definitely see why it might be an advantage for those in the regular lines, but not sure if it makes the same sense for those with Nexus). also intrigued by the above posts about getting fully approved without interviewing. For the record, I’ve had Nexus for just about as long as it’s existed - can’t remember if I signed up during the YVR trial or shortly after - and CANPASS prior to to that. Still, I have never not required an interview for renewal. In fact, 3 of 4 in our family - my wife, me and my 7yo - are either conditionally approved for renewal or submitted renewal app and pending - with memberships active due to the extension, and still waiting. I haven’t scheduled 7yo interview because we are not near any of the US offices, and Canadian offices are our best opportunity, but still remain closed. Anyone know the status on those (last I heard they were closed over US officer insisting they be able to report to work with firearms, and Canada objecting). |
Originally Posted by emcampbe
(Post 34597465)
Seems like the new kiosks are working now, and just need to take a photo (vs. iris scan?). I ask because My kids both don’t have Iris’ on file (too young at last renewal), and wonder if they will be able to use them. Also wondering if it’s similar to the new GE kiosks where they take your photo and then print out a receipt, no passport scan or on-screen declaration required. Is it the same declaration-wise, where you just declare to officer before exiting Nexus area? Also asking the last part because I’m wondering if it makes sense to pre-fill a declaration on ArriveCan (Id prefer not to, but I can definitely see why it might be an advantage for those in the regular lines, but not sure if it makes the same sense for those with Nexus).
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Originally Posted by xobile
(Post 34579908)
I think someone else posted above a similar situation. Common denominator seemed to be that they were already a Global Entry member. For what it's worth during a family member's recent interview (no Nexus, no GE beforehand) they weren't interviewed by the Canadian side like earlier, only by the US side. The Canadian guy did come out and answer any questions about the program, but nothing specific to the individual like before (' Why do you normally visit Canada?' Type of questions).
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We’re going to be using our NEXUS cards at a land crossing for the first time.
I understand you hold them up to the card reader, then proceed to the agent. - I’m assuming the reader is clearly marked? - Can you fan out the cards (although we’ll only have two). - Do you have to hold them close to the reader? - Is there an indication to proceed? Or do you just hold them up for a few seconds? Thanks in advance. |
Originally Posted by Bokehman
(Post 34600577)
We’re going to be using our NEXUS cards at a land crossing for the first time.
I understand you hold them up to the card reader, then proceed to the agent. - I’m assuming the reader is clearly marked? - Can you fan out the cards (although we’ll only have two). - Do you have to hold them close to the reader? - Is there an indication to proceed? Or do you just hold them up for a few seconds? Thanks in advance. Yes there is a digital counter showing number of cards read. |
Originally Posted by seawolf
(Post 34600587)
Watch 1:35 to 2:40
https://youtu.be/8aQ7EkD9TfM Yes there is a digital counter showing number of cards read. |
Thanks for that. There are a few YT videos I watched, but they were all dashcam so you didn’t really see what was going on.
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Sorry to be a dumb-dumb here, but I have a Nexus card and so does my mom. We are flying to Germany, and then coming home from Switzerland. We are able to use Global Entry kiosks if our returning airport (O'Hare) has them? Do we need to bring our Nexus card with us?
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Originally Posted by oreocookies
(Post 34602842)
Sorry to be a dumb-dumb here, but I have a Nexus card and so does my mom. We are flying to Germany, and then coming home from Switzerland. We are able to use Global Entry kiosks if our returning airport (O'Hare) has them? Do we need to bring our Nexus card with us?
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Originally Posted by oreocookies
(Post 34602842)
Sorry to be a dumb-dumb here, but I have a Nexus card and so does my mom. We are flying to Germany, and then coming home from Switzerland. We are able to use Global Entry kiosks if our returning airport (O'Hare) has them? Do we need to bring our Nexus card with us?
Theoretically, may not need it, but TPG has reported on folks being asked for [GE] cards to be able to even enter the area where kiosks are at multiple US airports, even though official stance is CBP does not require GE cards at airports. It takes almost nothing to have it in your wallet/pocket, but if for some reason they check, will be a PITA not to have it. |
Originally Posted by oreocookies
(Post 34602842)
Sorry to be a dumb-dumb here, but I have a Nexus card and so does my mom. We are flying to Germany, and then coming home from Switzerland. We are able to use Global Entry kiosks if our returning airport (O'Hare) has them? Do we need to bring our Nexus card with us?
***Just do not say "NEXUS" to the helpful(?) crowd control people. They don't know what it is and will tell you you are ineligible for Global Entry, then steer you the wrong way. Just follow all Global Entry signs and you'll be fine! |
Originally Posted by emcampbe
(Post 34603381)
Always, Always bring Nexus Card (don't leave home...at least Canada...without it).
Theoretically, may not need it, but TPG has reported on folks being asked for [GE] cards to be able to even enter the area where kiosks are at multiple US airports, even though official stance is CBP does not require GE cards at airports. It takes almost nothing to have it in your wallet/pocket, but if for some reason they check, will be a PITA not to have it.
Originally Posted by nomadic.relief
(Post 34603532)
Just flew through on Monday. NEXUS works. If you have your number properly attached to your boarding pass you use neither passport nor NEXUS card at the kiosk. Purely facial recognition. Kinda threw me off!
***Just do not say "NEXUS" to the helpful(?) crowd control people. They don't know what it is and will tell you you are ineligible for Global Entry, then steer you the wrong way. Just follow all Global Entry signs and you'll be fine! |
Originally Posted by seawolf
(Post 34604174)
KTN does NOT need to be attached to boarding pass for Global Entry facial recognition to work. CBP stages a subset of photos it has on TTP travelers based on APIS data with/without KTN on boarding pass. Facial recognition kiosk then search through these staged photos (instead of photos from all the multi-millions TTP members). Original method of using a passport/TTP card and fingerprints is fallback if facial recognition does not find a match.
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Originally Posted by seawolf
(Post 34604174)
Don't feed the bloggers. Foreigners enrolled in Global Entry are NOT even issued cards to begin with. Whoever is checking (not CBP) is a mall cop; you can go to the kiosk with/without showing the card as they have no real authority.
KTN does NOT need to be attached to boarding pass for Global Entry facial recognition to work. CBP stages a subset of photos it has on TTP travelers based on APIS data with/without KTN on boarding pass. Facial recognition kiosk then search through these staged photos (instead of photos from all the multi-millions TTP members). Original method of using a passport/TTP card and fingerprints is fallback if facial recognition does not find a match.[/QUOTE] can confirm that if it doesn’t recognize your face - you can still scan in passport - we had to do this at YVR pre-clearance for my kids - who we couldn’t get the photos to work for (but worked for the adults no issues). KTN is just for pre-check ex-US - you still need Nexus/GE card for trusted traveller security ex-Canada. In fact, have also had KTN in the system ex-YYZ and have gotten SSSS - in fact - there were multiple times over a period of a couple of years that happened - which is just plain silly - once, maybe twice I understand - several times just doesn’t make sense for any ‘trusted traveler’ (have not had it happen ex-US for years - probably since before KTNs existed in the first place). Nexus kiosks are another story - they are finicky and awful. Yesterday, entering Canada, took my photo on second or maybe third try - I’ve used before that’s all they needed from me. Wife has not used the new kiosks before, so it took her photo, then asked for permission to use photo, etc. and asked her to scan passport - which failed initially, then after it scanned kept asking her to remove passport when it had already been removed and pretty much froze there. Had to try and start the whole process again - again, it took two tries to get kiosk to get photo - then it got my wife’s and then it kept saying there was a problem with her passport - then gave a message saying we needed ot see CBSA. Kids don’t get photos - and I suspect either due to the kids or the failed passport scan - the rover letting people exit quickly woildnt take us so we had to wait in line or go to Nexus officer at booth. That added about another 5-10 mins - still faster than regular line for sure, but slower than it could have been. |
Originally Posted by emcampbe
(Post 34608249)
my understanding is these are actual CBP officers in front of the kiosks - I’ve seen them myself by/in front of the kiosks myself before - I’m thinking IAH for sure and I’m pretty sure ORD as well - just never asking for cards. Again, takes me pretty much zero effort to have card with me - but much more if I have to start answering questions about why card isn’t with me - whether justified or not. I understand for GE at airports, you do not need card - or the rules say that. Problem is the CBP folks have authority in that area, and as they say, even when you win you lose if you start getting into a negotiation/argument with CBP. Having the card and either never having to pull it out, or having to do so and move on quickly in the process, is the easiest path. I get the principle, just not worth the effort to have negotiate when it’s easy to avoid - no matter what is written on paper.
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