Looking to clarify the mechanics between Nexus and Global Entry. I’m flying out of YYZ to the US tomorrow. One of the members of my party is a US citizen, and was interviewed/fully approved for NEXUS, but has not received their card yet. Their PASS ID # shows up on the website.

For the purposes of YYZ pre-clearance, can they go to the Global Entry lane? My experience is the passport is sufficient but wanted to clarify with folks here.

I’ve never been prompted for a NEXUS in the GE lane — only passport — and nowadays it’s just the picture… so I assume it’s fine?

Global Entry is tied to your Passport. If it is showing as fully approved online, you *should* be able to use GE at YYZ to pre clear for US entry.

+1
The staff "line minders" (if any) look for a GE or Nexus CARD because they are visually looking for that. The actual GE machines will read your passport and determine your GE/Nexus status based on the passport presented to the machine.

Great. Thank you both!

You can use the card to get to the NEXUS CATSA security lane, but after clearing YYZ security at US pre-clearance those without GE / NEXUS will need to go through the regular line for US CBP. Going through that special security lane can save a L:pT of time at YYZ.

Hey guys quick question.

Covid vaccine info doesn’t match nexus info as sister got married and last name has changed (got married and vaccines recently so new last name is in vaccine). Need vaccine proof to enter US.

will this be an issue with using nexus as ID and for entry? To get one resent with new last name will take longer than travel dates. Passport has been sent in for new last name as has been lost in limbo in canada for over 14 weeks. Brutal.

I wanted to give an update to my earlier query. As a recap, I needed to update some unidentified Canadian documents which the Canadians have been complaining about for the last two years, every time I cross the border. The Canadians tell me my Nexus card is flagged for expired documents, but they don't know which one. It's definitely not my passport, which is the only thing I can update online. The Americans never complain when I enter.

I finally had the chance to go to the Nexus office in Birch Bay, near Blaine, Washington. I walked in without an appointment. They have two separate windows, one labelled for people with appointments (presumably for interviews) and the other for 'document updates'. No one was in the queue for the second window, although there were a dozen people in the waiting area and several people queuing for the first. A US officer (I presume, since he was carrying a sidearm) was sitting behind the second. I explained my situation, said that I suspected it was an issue caused by my new Canadian visa which had been renewed/changed type twice since Covid shut all offices, gave him the documents he asked for, then he went to a back area, came back after 10 minutes, and said it was all done. Originally after some notes on his computer, he passed my documents to the woman dealing with the appointments line, but she was struggling with some very slow computer systems in trying to process some admin for the people in the interview line, so he took the documents back from her and just did it himself.

I agree with all the rave google reviews of the office - both him and the woman managing the appointment line were incredibly polite and friendly and helpful, and it was one of the most pleasant interactions I've had doing transactions with government officials anywhere in the world.

Upshot, just as people in this thread have advised, Canadian non-passport document updates can be done painlessly at US Nexus centers on a walk-in basis.

Another data point: I became a US PR (green card holder) this year but my NEXUS was still linked to my old TN status ( H-1B --> PR since COVID). Retuning to the US from YYZ in May, the GE kiosk froze after my face scan and the officer at the desk just took my Green Card, photo and waved me through.

A few weeks back I was at YYC returning to the US, and finally got a CBP officer to update my documents after the kiosk failed at reading my face (I tried again after and it spat out my receipt). Should be good to go until my renewal is approved, whenever that is.

Good to know. Unfortunately, I won't be in Blaine anytime soon. There's an enrollment center in Calais, Maine, but my next return to the US will bypass that and go into Bar Harbor.

On the flip side, I haven't even used Nexus for any of my record number of crossings into Canada this summer. The crossing was only busy ONE time -- Tok, Alaska to Beaver Creek, Yukon. And they have no dedicated NEXUS lane at that crossing, so I just had to sit and wait for hours.

Not sure if this has been mentioned before, but are we able to do NEXUS interviews at Canadian locations?! Trying to schedule an interview for my son as his renewal was conditionally approved a year ago a this point. Currently I booked him in for Niagara in April 2023 LOL. After I booked, I realized it was Niagara Falls, NY (was late and I wasn't thinking) and while I don't mind heading down and spending the night with him in Niagara, I'd rather not go through the hassle of crossing the border solo with a younger child.

All enrollment centres in Canada are closed until further notice.

Hi all. I just changed my last name, and just received my new Canadian passport reflecting my updated name.

Of course, my Nexus card has my previous name, which I will need to update.

I am planning on driving to Niagara Falls/Buffalo and walking in next Saturday. Has anyone does this before??

The earliest appointment is May 2023...and I read on one of the FT threads that walk-ins may work. If so, is this a quick process?

I was there for a walk-in info update about 3 weeks ago and they were happy to assist. Waited about 10 minutes and then it was done.

Are you sure they are open on Saturdays?

The office is on the American side of the Whirlpool Bridge. They just redid their parking lot. A big improvement.

Note: to use the bridge to return to Canada, you have to load $ on your card (online, in advance) or use the machine beside the bridge entrance. Vaguely recall needing cash for the latter.

FYI, I did an update there a couple of years ago and it was easy.

Another way to pay the toll is with an E-ZPass transponder, though I suppose not many Canadians have a need for one. (Probably more common among those who frequently cross the land border in the Niagara area, as it is accepted on all three bridges.)