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-   -   The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/1985925-nexus-information-thread.html)

lensovet Dec 28, 2022 8:16 pm


Originally Posted by BelmontRef (Post 34761242)
TSA Pre-Check requires that your boarding pass so indicates. While your Nexus (or GE) card can be used as ID in the line, it won't get you into the line.

Not sure what in the post you quoted disagrees with this. If you add the KTN to your booking, it will show up on your boarding pass. In fact, you want to add it to your booking prior to checkin.

oreocookies Dec 29, 2022 7:59 am


Originally Posted by oreocookies (Post 34602842)
Sorry to be a dumb-dumb here, but I have a Nexus card and so does my mom. We are flying to Germany, and then coming home from Switzerland. We are able to use Global Entry kiosks if our returning airport (O'Hare) has them? Do we need to bring our Nexus card with us?

Just following up with an update for posterity: Global Entry saved me at least an hour worth of waiting. The line for passport control at O'Hare was insane, and we just skipped the entire thing. It felt like cheating. What I also found strange is that the Global Entry kiosk did not ask to see our passports - rather, it had us stand in front of a camera and it scanned our faces. Welcome to the future - slightly creepy, but face ID will replace everything, I guess. Bringing the Nexus card would've been unnecessary. Likewise, having TSA precheck on my connecting flight in O'Hare was a big help. I did get "randomly selected" for extra security every step of the way - got searched twice in Zurich and had the dreaded "SSSS" on my boarding pass, and then O'Hare kept my checked bag to search it so it didn't make my connecting flight, but even so, Global Entry and Precheck helped a lot.

Nexus is really worth it, even if you don't use it that often because when you do, you're so glad to have it.

rove312 Dec 29, 2022 8:20 am

Something I think I've seen but don't see definite information: if we're driving across the border at a non-NEXUS checkpoint, can we show the NEXUS cards instead of our passports? We'll carry our passports anyway.

gigafishing Dec 29, 2022 9:49 am


Originally Posted by rove312 (Post 34874076)
Something I think I've seen but don't see definite information: if we're driving across the border at a non-NEXUS checkpoint, can we show the NEXUS cards instead of our passports? We'll carry our passports anyway.

Yes - you can still use a NEXUS card at the land border even if they don't have NEXUS specific lanes

zephyr17 Dec 30, 2022 12:18 pm


Originally Posted by rove312 (Post 34874076)
Something I think I've seen but don't see definite information: if we're driving across the border at a non-NEXUS checkpoint, can we show the NEXUS cards instead of our passports? We'll carry our passports anyway.

Yes, I do it frequently. One of the crossings I use doesn't have NEXUS lanes at all and another has very restricted NEXUS hours (closes at noon) on the US side.

I do generally carry my passport and a credit card in a neck wallet as a backup in case I lose my wallet, so I'll have proper id if that happens.

lensovet Dec 31, 2022 10:36 am

Yep land and sea crossing don’t require passports. You can also use your passport card if you have one.

lensovet Dec 31, 2022 10:49 am


Originally Posted by oreocookies (Post 34874004)
What I also found strange is that the Global Entry kiosk did not ask to see our passports - rather, it had us stand in front of a camera and it scanned our faces. Welcome to the future - slightly creepy, but face ID will replace everything, I guess.

Indeed I had my nexus card for over 7 years now and the only place I’ve ever used it has been to show to an agent at the beginning of the nexus only line in Toronto and to enter the NEXUS lanes in my car.
The face-only recognition was already in place at SFO two years ago. I guess it makes sense –
they already have the flight manifest so the recognition match doesn’t even need to be exact (how many other GE/Nexus passengers with your name will be on your flight? Zero).

xobile Jan 4, 2023 6:37 am

Flew out of Toronto Terminal 1 recently on Emirates via the checkpoint in aisle 7, which is right next to the Air Canada desks. Agent told me there was no trusted traveler line there, it was only in the lines designated for flights to the US and Canada. I do recall in terminal 3 being able use the trusted traveler line on a transatlantic flight earlier, seems in T1 it really is separated like that though.

seawolf Jan 4, 2023 12:07 pm


Originally Posted by lensovet (Post 34880090)
Indeed I had my nexus card for over 7 years now and the only place I’ve ever used it has been to show to an agent at the beginning of the nexus only line in Toronto and to enter the NEXUS lanes in my car.
The face-only recognition was already in place at SFO two years ago. I guess it makes sense –
they already have the flight manifest so the recognition match doesn’t even need to be exact (how many other GE/Nexus passengers with your name will be on your flight? Zero).

APIS submissions are used to "pre-stage" GE photos on file for kiosks to facial recognize against.

xero9 Jan 6, 2023 5:47 pm


Originally Posted by emcampbe (Post 34900243)
it wasn’t the photo.

You don't think? I find it very coincidental that days after we went through the airport his status changed. I mean it could be, but I just checked through my emails and it was last January that he was conditionally approved.


Originally Posted by emcampbe (Post 34900243)
As noted upthread, our 7yo’s Mexus expired on Feb ‘21, and we renewed, waiting a while for approval, then got the pre-approval notification in maybe June ‘21 or so? But with COVID and offices closed, we never booked. Last week, she got a notification of a status change, and all of a sudden, approval. I don’t recall exactly when she got her photo done originally, but it was probably when she was somewhere around 3-6 months.

have not received the new card yet. I do suspect they are re-evaluating pre-approved folks and fully approving more now that the offices have remained closed and with the backlog. I also recently got fully approved from my renewal - it’s the first time I have not required an interview for renewal, and I have had it since very close to the time Nexus started.

That is interesting that her status was changed to approved out of the blue. More interesting that no new card has arrived. I have heard of people being approved automatically on renewal instead of the conditional step and people reporting that their new photo was from one of their recent photos taken at a kiosk. Maybe they're waiting on a newer photo of your daughter before issuing a new card.

I did think it was interesting that when we were clearing customs the officer showed one of the cards and asked if this was "your son", but then realized the photo on it was from when he was literally 2 months old and looks nothing like him now.

emcampbe Jan 10, 2023 1:04 pm


Originally Posted by xero9 (Post 34900263)
You don't think? I find it very coincidental that days after we went through the airport his status changed. I mean it could be, but I just checked through my emails and it was last January that he was conditionally approved.



That is interesting that her status was changed to approved out of the blue. More interesting that no new card has arrived. I have heard of people being approved automatically on renewal instead of the conditional step and people reporting that their new photo was from one of their recent photos taken at a kiosk. Maybe they're waiting on a newer photo of your daughter before issuing a new card.

I did think it was interesting that when we were clearing customs the officer showed one of the cards and asked if this was "your son", but then realized the photo on it was from when he was literally 2 months old and looks nothing like him now.

Negative on the new photo.

Both the 7yo and I got our new cards yesterday. Mine was the same photo - horrible as it is, you can tell its me. My daughter's wasn't one taken at the kiosk (I think she had one taken when coming to YYZ Sept. '22)...it was the also from the old one, taken when she was probably 3 months old. Cute, but I'm not sure the point of even having the photo on there in that case.

sunpass Jan 11, 2023 1:10 am


Originally Posted by rove312 (Post 34874076)
Something I think I've seen but don't see definite information: if we're driving across the border at a non-NEXUS checkpoint, can we show the NEXUS cards instead of our passports? We'll carry our passports anyway.

Yes, I have used Nexus at some of the smallest border crossings between the US and Canada (Northgate, ND and Ambrose, ND) and not had any issue. Note - they did take the card inside to process my entry for a few minutes, but I wasn't in any hurry (and was the only vehicle at the crossing).

greycap7 Jan 11, 2023 8:33 am

Datapoint. I wrote to my Senator to see if they could help with the Nexus application. I applied in June. Have had GE a for nearly 8 years now. CBP wrote back to the Office of the Senator and basically told him to pound sand and keep waiting.

lensovet Jan 11, 2023 11:00 pm


Originally Posted by greycap7 (Post 34914387)
Datapoint. I wrote to my Senator to see if they could help with the Nexus application. I applied in June. Have had GE a for nearly 8 years now. CBP wrote back to the Office of the Senator and basically told him to pound sand and keep waiting.

Seems appropriate, I'm not sure on what basis some random senator should have the right to change a process that should be consistent and the same for everyone unless the application was truly somehow lost. What kind of help do you need?

xobile Jan 12, 2023 1:25 am


Originally Posted by greycap7 (Post 34914387)
Datapoint. I wrote to my Senator to see if they could help with the Nexus application. I applied in June. Have had GE a for nearly 8 years now. CBP wrote back to the Office of the Senator and basically told him to pound sand and keep waiting.

The official TTP page has in the last week been updated with a 12-18 month timeframe for Nexus applications processing time (4-6 for Global Entry it says, not sure how accurate that is). So you’d need to wait until January 2024 to have any standing.


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