Next time, mark your calendar new expiration date and remind yourself to renew 364 days before expiration date. Instead of relying an email reminder from U.S. Customs and Border Protection.

Good advice! Wish I'd thought to mark it on my calendar five years ago--no reason I couldn't have :-) I'll try not to make the same mistake this time...

This is exactly what happened to me. GE expired while I was gone and I discovered it on re-entry. I submitted my renewal about 20 days after expiration (mid-October) and also called, but I am still waiting. When I realized how long it could take, I applied for TSA-Precheck separately. Even that application took two months, but it was finally approved. You might want to go that route while waiting if you are doing a lot of traveling. It is $70 and you can apply at https://www.tsa.gov/precheck. I put the charge on a different credit card than my GE renewal payment and both were reimbursed by the card company (both cards reimburse for GE or TSA-Pre.) Many people are approved in just a few days for TSA-Pre (see the other forum for that info). I think mine took two months because I have a very common name and perhaps needed a human to review. As an point of interest, my TSA precheck number is different from my former GE number. It starts with TT, has other alpha characters and could not be confused with my last GE number. Good luck.

Now waiting to hear back from my senator

Yay! Finally, no-interview approval.

10m 7 days. 313 days.
Applied: March 30, 2022
Approved: February 6, 2023

Here is the update CBP gave my Senator, just received. Has some interesting stats

• Global Entry applications at approximately 272 days (approximately 9 months)
• SENTRI applications are at approximately 522 days (approximately 17 ½ months)
• NEXUS applications are at approximately 584 days (approximately 19 ½ months)

The trusted benefits extension for applicants who had applied for renewal before the original expiration date of their trusted traveler program membership have been extensively discussed in this thread and in the https://www.flyertalk.com/forum/trus...timelines.html thread.

thank you for posting this, Very interesting. I appreciate your transparency. Good luck I applied beginning of June and still waiting…


Geez. Glad you finally got it! With the state appoint and the detailed reply from another poster gives us a good indication of timing if we weren’t approved contemporaneously with our application or renewal. Thanks guys. Enjoy your travels!

Mrs. B submitted renewal app, approved within 48 hours, no interview ^ Considered also submitting ABTC app but decided against it as she hasn't really done sufficient biz travel for my company.

Just my 2 cents but I think the interview (or lack thereof) is majorly dependend on the countries that you visited in the prior 5 years.

Those of you with NO INTERVIEW. What were you told at the beginning of the process?

It was noted an interview would be required when informed of preliminary approval. Then when full approval was granted no further steps required.

It was noted an interview would be required when informed of preliminary approval. Then when full approval was granted no further steps required.

No, because not even the CBP knows whether or not they need an interview, either to clarify stuff they found in their background check, or to update photos/fingerprints, until the background check is complete.

The application reviewer looks at the info and decides whether or not an interview is needed.

Earlier today we were at an enrollment center for my moms (new applicant) interview. This is what the officer told us that she heard from her supervisor. And supervisor had told us the same number a while ago when he stopped to have conversation with me.

Problem:

1. Current backlog is 2.3 million applications (new and renewals combined) for officers to work on. Plus they got additional ~90k just last week.
2. Enrollment centers are swamped with interviews and slots have been booked for months.

Remedies:

1. They are now going to start (or started) approving renewal cases that were submitted in time and have no other red flags. So many will start to see their approval come in
2. Resources are being called to DC to help with the backlog
3. They are getting additional funding to add resources for interviews. So when you see a bunch of interview slots open up that is because that enrollment center got additional officers to help with interviews

The officer who interviewed my mom said that their auto approve algorithm is very stringent and if you are not automatically approved then that means someone has to manually review the application and push to approval. In fact even they do not get preferential and 3 of their own officers are in the same waiting game as ours.

When she looked into my application (applied Nexus and GE expires this year), she said it is pending Risk Assessment Recheck but everything else looks good. She said that she will not be surprised if my application just got approved out of the blue without an interview. My assumption is that some countries trigger Risk Assessment Recheck (manual check).

Note: Some of the information is hearsay so I am just passing along what I was told.

My countries were

• SOUTH AFRICA
• INDONESIA
• MOZAMBIQUE
• LESOTHO
• NETHERLANDS
• UNITED ARAB EMIRATES
• PORTUGAL

Don't think any of those would be suspicious?