Thanks for clarifying so quickly! I got mixed up between the sites and on what day the TATL segment was on AA.com. All is good.

Ensuring "Saver" or Low Award Rate on Flights Found
 

I just started using the KVS tool as a diamond member last night and am really beginning to enjoy it. I had a question about search Star Alliance.

I plan on booking some Star Alliance flights using both United miles and US Air miles. When I search for Star Alliance with KVS, I found a lot of candidate flights that say "YS+" in availability.

For example:

[KVS Availability Tool 7.3.3/Diamond - Awards/StarAlliance/JP-ANA-SP1]
I saw the note for US Air and United in the KVS FAQ that says:
Can I expect that to be eligible for a "SAVER" award on united, or a "LOW" award on US Air?

I tried to search on United for the same date and couldn't find that flight at all. Perhaps it's either (a) United "hiding" AC flights, or (b) user error on my part. (I suspect it's most likely b, :p)

Here's a screenshot:

http://s27.postimg.cc/onko03oun/united_search.jpg

Welcome to the KVS Tool!

That is correct.

Actually, it's (c) error on UA.com -- the flight is available for Award redemption, but you need to call UA MP to book it.

Hi there,

I'm trying to find JAL award seats... In particular I'm interested in the BOS-NRT non-stop. What type of search/engine should I be using? I'm interested in the month of September. I'm familar with CX but this is the first time I'm searching for JL seats.

You should use [Awards/BA-OneWorld] engine to search JL awards.

That is correct:

http://Help.KVSTool.com/#JL

Is it possible to see RTW fare information on the FARES tab?

Please see http://Help.KVSTool.com/#RTW

Interpreting 'On-Time Rating' In Availability/FS
 

Apologies if this is already answered somewhere, but I couldn't see it in the FAQ.

When I click on a flight in Availability/FS, the bottom-left of the window normally displays an "On-time rating", shown as a score out of 5. I assume that 5 = "always on time", and 0 or 1 = "always massively late", but is there any more specific interpretation of these scores anywhere? Does it refer to the frequency of delays, or length of delay when it occurs, or some combination of the two?

Many thanks!

The overall rating combines both (i.e. the delay frequency and length).

A rating of 3/5 (60%) indicates that that flight's [overall] performance is better than 60% of all flights.

so my temp registration code has expired. How much would it take to issue a permanent registration code?

If you purchased a registration, you would need to fill in the registration form on the website including your system code and you'll then have a long-term code sent to you within a day or two.

Yes I did purchase a registration. i filled in the registration and that's how i got the temporary registration code. I have been using it for 5 days now but haven't received the permanent code yet. Now the temp code has expired.

I'm having problems using Awards/Oneworld. Usually I use BA, but I'm trying to use QF to search EI space. When I do so, however, it gives me "data source error [r], please provide us with a traveller ID 1032-6037" any idea of the problem?

Awards/BA-OneWorld not working for me for the last few days. Returns:

Data Source Error [RD-1]:
"Please enter a departure"

rb211.