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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

Dr. HFH Feb 13, 2014 9:49 pm


Originally Posted by KVS (Post 22345689)
You need to specify [Time:] to see those flights when using the [Awards/JL-OneWorld] Method.

That's it!! Set the time to "Default" and found exactly what I was looking for. Well, sort of. Is there a setting to make the flights I want become available????

greyguy1 Feb 14, 2014 9:02 am

Fares/FC
 
Does the fares/fc work any longer?

KVS Feb 14, 2014 9:14 am


Originally Posted by greyguy1 (Post 22348259)
Does the fares/fc work any longer?

The [Fares/FC] Engine is not currently available -- please use [Fares/PSH] in the meantime.

greyguy1 Feb 14, 2014 3:32 pm


Originally Posted by KVS (Post 22348324)
The [Fares/FC] Engine is not currently available -- please use [Fares/PSH] in the meantime.

How do I specify oneworld airlines only in the airline box with the PSH method? Thanks in advance for the quick help!

Edit: I also get an error about unable to get Forex rate on 90% of my search results.

KVS Feb 15, 2014 12:38 pm


Originally Posted by greyguy1 (Post 22350414)
How do I specify oneworld airlines only in the airline box with the PSH method? Thanks in advance for the quick help!

The [Fares/PSH] Engine only supports searches for all airlines or 1 specific airline.


Originally Posted by greyguy1 (Post 22350414)
Edit: I also get an error about unable to get Forex rate on 90% of my search results.

The FOREX server was experiencing intermittent issues a few days ago, but is functioning normally at the moment.

If you are still experiencing this issue, please provide a screenshot via http://Contact.KVSTool.com/

SafeAndSound Feb 16, 2014 10:08 am


Originally Posted by KVS (Post 22316477)
The main KVS Tool application and the Mobile Companion have different Availability POSs, so such small variations are quite normal:

http://Help.KVSTool.com/#Factors

Thank you!

Gustraveler Feb 17, 2014 11:09 am

KVS shows AA award avail but does not show in AA site or in call
 
I just started using this tool and am confused as to why it is showing AA award space that does not exist at AA.com.

Search: ogg-ord on Nov. 15

Shows availability for 2 economy seats for the Milesaaver awards (YS+), but when I checked on the AA site and called in, there were none available.

Perhaps I am misinterpreting results of doing something wrong, but if anyone can explain this, I would be thankful.

JIMCHI Feb 17, 2014 11:24 am


Originally Posted by Gustraveler (Post 22364681)
I just started using this tool and am confused as to why it is showing AA award space that does not exist at AA.com.

Search: ogg-ord on Nov. 15

Shows availability for 2 economy seats for the Milesaaver awards (YS+), but when I checked on the AA site and called in, there were none available.

Perhaps I am misinterpreting results of doing something wrong, but if anyone can explain this, I would be thankful.

You are correct and this is strange. Even checking AA.com point to point there are no economy award seats on the flights which KVS shows as available. I guess we'll wait to see what KVS says here.

st1575 Feb 17, 2014 2:41 pm


Originally Posted by Gustraveler (Post 22364681)
Shows availability for 2 economy seats for the Milesaaver awards (YS+), but when I checked on the AA site and called in, there were none available.

Which engine are you using? Both [Awards/JL-OneWorld] and [Awards/BA-OneWorld] seem to be showing the correct availability (i.e., none).

crestfallen Feb 17, 2014 4:15 pm

Hello there
I renewed my subcription to diamond for 6 months cause i was really satisfied with the software but i have been experiencing a small problem.As soon as i ask for awards/upgrades
for the trip from ATH-LHR in 27th of March and return LHR-ATH 6th of April,using the Awards/BA-oneworld mode,i get the same message---> no award availability/route too complex....which one of two is correct?the lack of available seats for upgrade from Eco to CE or the route is too complex and software cannot sort out any available upgrades?At the same trip of mine, at the same date 27th of March ,it does show award seats from LHR-LIN in Milan and return on 30th of March back to LHR...that is the first time i notice a message like that.Could you please help me?Thank you in advance!!

golfmad Feb 17, 2014 4:23 pm


Originally Posted by crestfallen (Post 22366512)
Hello there
I renewed my subcription to diamond for 6 months cause i was really satisfied with the software but i have been experiencing a small problem.As soon as i ask for awards/upgrades
for the trip from ATH-LHR in 27th of March and return LHR-ATH 6th of April,using the Awards/BA-oneworld mode,i get the same message---> no award availability/route too complex....which one of two is correct?the lack of available seats for upgrade from Eco to CE or the route is too complex and software cannot sort out any available upgrades?At the same trip of mine, at the same date 27th of March ,it does show award seats from LHR-LIN in Milan and return on 30th of March back to LHR...that is the first time i notice a message like that.Could you please help me?Thank you in advance!!

In my experience and looking at the route you're trying it simply means there's no availability. If you try the JL-OneWorld method it will show you instead the actual number of seats available which will be 0 if there's none. You have to have a JL account to do this but it's free to set up.

Here's the result for ATH-LHR on 27th March with the JL method:

[KVS Availability Tool 7.3.2/Diamond - Awards/JL-OneWorld/UK]
Code:

ATH  Athens Eleftherios Venizelos GR [LGAV]
LHR  London Heathrow UK [EGLL]
THU  27 Mar 2014

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
BA        631    ATH  09:10    LHR  11:15    767  0  CS0  YS0
BA        633    ATH  19:00    LHR  20:50    767  0  CS0  YS0

I find this more useful than the BA method.

crestfallen Feb 17, 2014 4:35 pm

thank you very much for your quick reply golfmad.I shall keep this in mind for future award inquires.Pity that there is no availability for CE those dates..hope this change if their bussiness is not full enough,since i see many seats are still available.Thank you for taking time replying to my question. :)

Gustraveler Feb 17, 2014 4:38 pm


Originally Posted by st1575 (Post 22365994)
Which engine are you using? Both [Awards/JL-OneWorld] and [Awards/BA-OneWorld] seem to be showing the correct availability (i.e., none).

I was using the Awards/OneWorld search function. Is there a difference with this one?

I was using the Awards/OneWorld search function. Is there a difference with this one?

golfmad Feb 17, 2014 4:41 pm


Originally Posted by crestfallen (Post 22366611)
thank you very much for your quick reply golfmad.I shall keep this in mind for future award inquires.Pity that there is no availability for CE those dates..hope this change if their bussiness is not full enough,since i see many seats are still available.Thank you for taking time replying to my question. :)

I normally start looking about 7 days out. That seems to be when revenue management considers opening up more seats if the flight isn't too busy. Good luck.

KVS Feb 17, 2014 4:54 pm


Originally Posted by Gustraveler (Post 22364681)
I just started using this tool

Welcome to FT & KVS Tool!


Originally Posted by Gustraveler (Post 22364681)
and am confused as to why it is showing AA award space that does not exist at AA.com.

Search: ogg-ord on Nov. 15

Shows availability for 2 economy seats for the Milesaaver awards (YS+), but when I checked on the AA site and called in, there were none available.

Perhaps I am misinterpreting results of doing something wrong, but if anyone can explain this, I would be thankful.


Originally Posted by JIMCHI (Post 22364775)
You are correct and this is strange. Even checking AA.com point to point there are no economy award seats on the flights which KVS shows as available. I guess we'll wait to see what KVS says here.

What are the flight #s in question?


Originally Posted by st1575 (Post 22365994)
Which engine are you using? Both [Awards/JL-OneWorld] and [Awards/BA-OneWorld] seem to be showing the correct availability (i.e., none).


Originally Posted by Gustraveler (Post 22366623)
I was using the Awards/OneWorld search function. Is there a difference with this one?

As noted in the KVS Tool User Guide, the [Awards/JL-OneWorld] Method is more authoritative for AA Award Availability:

http://Help.KVSTool.com/#AA


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