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Quote:

Originally Posted by sfducati (Post 20787860)

Wondering if we can get KVS to comment on this?@:-) Thanks in advance!

This is something that is handled by our online payments provider and they are based in California.

For further details, please contact us via http://Contact.KVSTool.com/

Quote:

Originally Posted by fedechat (Post 20784713)

It is me or KVS does not show any more 4M flights (XL,LA)?

The LA Group is known to have periodic system connectivity issues with its airline partners, so a manual Long-Sell may be necessary.

Is anyone else having problems with renewing their KVS Tool?

I completed the renewal/contribution page at Diamond level 2 weeks ago. I received the temporary code, but haven't received the permanent code since.

I've filled in the support contact form to raise this issue twice, but have received no response.

I am getting suspicious that maybe the company is having some kind of problems, but they still seem to be posting here...?

Quote:

Originally Posted by ben_gb (Post 20790315)

It appears that you did not complete the Registration Wizard Form at the time of the renewal 2 weeks ago and have only completed it today.

Your Permanent Registration Code has now been issued via e-mail.

Hi, I will look out for it. Thanks.
Actually I've completed that form 3 times since I renewed.
I did complete it again today, as that was indicated on the support web page as the recommended way to send a support request about registration issues (though I have also emailed to the support email address, but received no response).

Quote:

Originally Posted by ben_gb (Post 20790628)

We have received 3 submissions (2 via the Form and 1 via E-Mail) and they were all dated yesterday.

In any case, a warm welcome back to the KVS Tool!

I renewed my subscription recently and was excited to have KVS showing me the whole picture again on my routing options instead of restricted views from other sites. Unfortunately SkyScanner shows me one option (which is the one I actually like vs. KVS which does not show the option). Is this a KVS issue or a user error issues (such as I am not using the program correctly?)?

Example:

Timetable/NL-BCDF

BWN
NRT
Sat 29 June 2013 - 06 Jul 2013 (date selected was Jul 2 2013)

I get four pages of output but the KVS system does not show me the option of:

BI 423
BWN 1830 - SIN 2035
> NH 902
SIN 0045 +1 - NRT 0845

SkyScanner does show me this option on this date, is there a reason?

Thanks,
RDP

RDP, did you try to book that option? Sometimes skyscanner shows me an option, and when I click through to whatever site skyscanner pulled it from, I understand that the option is unbookable.

Quote:

Originally Posted by RDP (Post 20802380)

There are thousands of possible connections, so only the best connections are shown. In your example, BI 423-NH 902 results in a total travel time of 13+ hours, while there are much shorter (8-9 hour) options available.

However, you can still see the connection you are looking for by specifying "BI; NH" in the [Airline(s):] field:

[KVS Availability Tool 7.2.0/Diamond - Timetable/NL-BCDF]

Code:

BWN  Bandar Seri Begawan Brunei Intl BN [WBSB]

NRT  Tokyo Narita JP [RJAA]

SAT  29 Jun 2013 - 06 Jul 2013



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Frequency | Dur'n | Dep T | Arr T | Effect | Ending | Exceptions

---------  ------  ----  --------  ----  --------  ---  --  ----------------------------------------------------------------

BI         423     BWN   18:30     SIN   20:35     320  0   1234567     13:15       -       2   03 Jun   13 Jul

 -> NH     902     SIN   00:45 +1  NRT   08:45 +1  763  0                           2       1

BI         635     BWN   10:30     HKG   13:35     320  0   -----6-     08:45       -       1   18 May   29 Jun   Sat 06 Jul

 -> NH/##  910     HKG   15:00     NRT   20:15     763  0                           1       1

BI         635     BWN   10:30     HKG   13:35     320  0   1234567     08:50       -       1   30 Jun   14 Jul   Sat 29 Jun

 -> NH/##  910     HKG   15:00     NRT   20:20     763  0                           1       1

BI         613     BWN   10:25     PVG   14:45     320  0   1-3-5--     09:35       -       1   01 Jul   30 Sep

 -> NH/CA  5710    PVG   17:20     NRT   21:00     738  0                           2       1

BI         517     BWN   18:15     BKK   20:00     320  0   --34-67     11:05       -       -   29 Jun   06 Jul

 -> NH/TG  5952    BKK   22:10     NRT   06:20 +1  EQV  0                           -       1

BI         423     BWN   18:30     SIN   20:35     320  0   1234567     12:30       -       2   03 Jun   08 Aug

 -> NH/SQ  6254    SIN   23:55     NRT   08:00 +1  77W  0                           3       1

BI         517     BWN   18:15     BKK   20:00     320  0   --34-67     12:55       -       -   29 Jun   06 Jul

 -> NH/TG  5954    BKK   23:50     NRT   08:10 +1  EQV  0                           -       1

BI         517     BWN   18:15     BKK   20:00     320  0   -----6-     12:55       -       -   08 Jun   29 Jun   Sat 06 Jul

 -> NH/##  916     BKK   23:55     NRT   08:10 +1  763  0                           -       1

BI         735     BWN   11:45     CGK   13:00     319  0   --3-5-7     18:15       -       2   21 Jun   14 Jul

 -> NH     938     CGK   21:25     NRT   07:00 +1  763  0                           2       1

BI         515     BWN   10:55     BKK   12:40     EQV  0   12--56-     18:25       -       -   29 Jun   06 Jul

 -> NH/TG  5952    BKK   22:10     NRT   06:20 +1  EQV  0                           -       1

BI         685     BWN   19:00     MNL   21:10     320  0   1---5--     19:00       -      I1   03 Jun   12 Jul

 -> NH     950     MNL   09:30 +1  NRT   15:00 +1  763  0                           3       1

BI         685     BWN   18:50     MNL   21:00     320  0   -2-4---     19:10       -      I1   04 Jun   11 Jul

 -> NH     950     MNL   09:30 +1  NRT   15:00 +1  763  0                           3       1

BI         423     BWN   18:30     SIN   20:35     320  0   1---56-     19:25       -       2   29 Jun   05 Jul   Sat 06 Jul

 -> NH/SQ  6270    SIN   01:10 +1  FUK   08:25 +1  333  0                           3       I

 -> NH     2144    FUK   13:05 +1  NRT   14:55 +1  320  0                          D2       1

BI         423     BWN   18:30     SIN   20:35     320  0   -234-67     19:30       -       2   30 Jun   30 Jul   Sat 29 Jun

 -> NH/SQ  6270    SIN   01:10 +1  FUK   08:25 +1  333  0                           3       I

 -> NH     2144    FUK   13:10 +1  NRT   15:00 +1  320  0                          D2       1

BI         423     BWN   18:30     SIN   20:35     320  0   1234567     20:10       -       2   29 Jun   06 Jul

 -> NH/SQ  6264    SIN   01:25 +1  KIX   09:00 +1  333  0                           3       1

 -> NH     2178    ITM   14:20 +1  NRT   15:40 +1  EQV  0                           -       1

BI         515     BWN   10:55     BKK   12:40     319  0   -----6-     20:15       -       -   08 Jun   29 Jun   Sat 06 Jul

 -> NH/##  916     BKK   23:55     NRT   08:10 +1  763  0                           -       1

BI         515     BWN   10:55     BKK   12:40     EQV  0   12--56-     20:15       -       -   29 Jun   06 Jul

 -> NH/TG  5954    BKK   23:50     NRT   08:10 +1  EQV  0                           -       1

BI         423     BWN   18:30     SIN   20:35     320  0   1234567     20:15       -       2   29 Jun   07 Jul

 -> NH/SQ  6268    SIN   01:05 +1  NGO   08:50 +1  333  0                           3       -

 -> NH     340     NGO   14:35 +1  NRT   15:45 +1  320  0                           -       1

BI         515     BWN   10:55     BKK   12:40     320  0   12--5--     20:20       -       -   01 Jul   12 Jul

 -> NH/##  916     BKK   23:55     NRT   08:15 +1  763  0                           -       1

BI         517     BWN   18:15     BKK   20:00     320  0   --34-67     20:30       -       -   29 Jun   07 Jul

 -> NH/TG  5958    BKK   00:05 +1  NGO   08:00 +1  773  0                           -       -

 -> NH     340     NGO   14:35 +1  NRT   15:45 +1  320  0                           -       1

BI         517     BWN   18:15     BKK   20:00     320  0   ---4-67     20:35       -       -   29 Jun   06 Jul

 -> NH/TG  5942    BKK   23:45     CTS   08:30 +1  330  0                           -       I

 -> NH     2154    CTS   14:10 +1  NRT   15:50 +1  EQV  0                           D       1

BI         423     BWN   18:30     SIN   20:35     320  0   1234567     20:45       -       2   30 Jun   30 Jul   Sat 29 Jun

 -> NH/SQ  6270    SIN   01:10 +1  FUK   08:25 +1  333  0                           3       I

 -> NH/##  2146    FUK   14:20 +1  NRT   16:15 +1  735  0                          D2       1

BI         423     BWN   18:30     SIN   20:35     320  0   -----6-     20:45       -       2   01 Jun   29 Jun   Sat 06 Jul

 -> NH/SQ  6270    SIN   01:10 +1  FUK   08:25 +1  333  0                           3       I

 -> NH/##  2146    FUK   14:25 +1  NRT   16:15 +1  735  0                          D2       1

BI         635     BWN   10:30     HKG   13:35     320  0   1234567     21:40       -       1   30 Jun   14 Jul   Sat 29 Jun

 -> NH     176     HKG   15:20     KIX   20:05     763  0                           1       1

 -> NH     2176    ITM   07:55 +1  NRT   09:10 +1  773  0                           -       1

BI         635     BWN   10:30     HKG   13:35     320  0   -----6-     21:40       -       1   29 Jun   29 Jun   Sat 06 Jul

 -> NH     176     HKG   15:20     KIX   20:00     763  0                           1       1

 -> NH     2176    ITM   07:55 +1  NRT   09:10 +1  773  0                           -       1

BI         421     BWN   09:15     SIN   11:20     320  0   1234567     21:45       -       2   08 Jun   08 Aug

 -> NH/SQ  6254    SIN   23:55     NRT   08:00 +1  77W  0                           3       1

BI         613     BWN   10:25     PVG   14:45     320  0   1-3-5--     21:45       -       1   01 Jul   29 Jul

 -> NH/CA  5726    PVG   17:30     KIX   20:30     320  0                           2       1

 -> NH     2176    ITM   07:55 +1  NRT   09:10 +1  773  0                           -       1

BI         613     BWN   10:25     PVG   14:45     320  0   1-3-5--     21:45       -       1   01 Jul   29 Jul

 -> NH     154     PVG   18:20     KIX   21:35     763  0                           2       1

 -> NH     2176    ITM   07:55 +1  NRT   09:10 +1  773  0                           -       1

BI         421     BWN   09:15     SIN   11:20     320  0   1234567     22:30       -       2   08 Jun   13 Jul

 -> NH     902     SIN   00:45 +1  NRT   08:45 +1  763  0                           2       1

BI         421     BWN   09:15     SIN   11:20     320  0   1234567     22:55       -       2   29 Jun   08 Jul

 -> NH/SQ  6260    SIN   13:45     KIX   21:20     333  0                           3       1

 -> NH     2176    ITM   07:55 +1  NRT   09:10 +1  773  0                           -       1

Yes, seems to be bookable no problem by cliking through to Expedia.c.jp. Even if it was not bookable I am only looking at routing options (hence the use of the KVS Timetable tab) so if the flight is not a valid booking pair I still might recommend it to my client to be booked as two separate tickets.

Strange!
RDP

It's interesting to try and decide how you want to define "best"! ;)

For me "best" is the NH902 flight as I need the client to fufill two criteria:

1: Depart on the 2nd from BWN and arrive as early as possible on the 3rd in Tokyo.

2. While keeping in mind the requirement shown in 1 also to weigh heavily a preference for NH operated flights.

So, in my case the NH902 is option is "best".

I wonder, can I relax the seach to cover a longer time period? It seems that on my printout 12:30 total travel duration is the maximum while the flight I want is 13:00+ hours. Is this a user definable criteria?

As a final option to try and satisfy my need for (in this case #2) the arriving flight into NRT to be on NH could I do a wildcard on the airline choices? I notice you reccomended to me to enter " "BI; NH" in the [Airline(s):] field", can I leave the "BI" portion out to therefore specifcy any airline to start with but ending with NH? Maybe this could be a solution.

Thanks for your time!
RDP

Quote:

Originally Posted by RDP (Post 20802937)

Try http://matrix.itasoftware.com/search.htm for these kind of seaches. It is free and allows you to restrict the search to routings, connection points, airlines etc

At the moment, I am not getting a connection to KVSTool.com, either through the software or through a browser. Are others having similar problems?

TRRed

Quote:

Originally Posted by TRRed (Post 20823445)

At the moment, I am not getting a connection to KVSTool.com, either through the software or through a browser. Are others having similar problems?

TRRed

Me three.