What does the following KVS error mean?

KVS Diamond, Version 7.5.2

I receive the error when doing a PowerSearch using the BA Search Tool. Can't find the error on the FAQ.

BA sometimes prompts with a captcha. Don't know if KVS copes with that when it's scraping ba.com.

KVS shows the image box with a pop up for you to enter. It's recapcha so good luck beating it (as compared to lifemiles). Now if KVS could make a capcha breaker we would be set. Frustrating because only BA shows LAN availability and QF (which is the "OW" method scrapper)shows phantom Iberia space.

It's been that way for maybe 2 months. Threshold appears to be10+searches (I haven't counted) in a compressed time. Takes about 24 hours to reset and is tracked by username(as compared to session or cookies). These are rough numbers that I haven't verified but just my general impression.

KVS Availability Tool
 

I'm also a diamond donor. And like A_lee I had neutral opinion of KVS until recently.

My opinion on KVS turned when they started asking users to create illegitimate user accounts so that we can continue making donations to KVS. What KVS should have done is change their business model instead. The whack a mole model is not a sustainable business model.

Yup- asking users to create those accounts was stepping over a line and starts to raise ethical and legal issues around hacking. In the past, I tolerated the seeming game of whack-a-mole that KVS was playing. Now that all the leaks are being plugged, it might be game over for that model. I've got about 1-2 days of waiting left and then am off to find a new tool.

We did not "ask" our users to do anything. For those users, who have contacted us, inquiring as to the requirements for browsing a particular website, we provided a Google search link, as a courtesy.

Because some of us would already have had GTC accounts?

Or even known what GTC was?

Indeed, some Members already did have their own.

For the past 10 years, the fact that the KVS Tool is a Specialized Web Browser (as well as other related facts) have been plainly stated in the [User Agreement] that each and every potential, new or existing Member has to agree to before being able to install or upgrade the KVS Tool.

While such "reassurance" may, indeed, be helpful, it would be conceptually inappropriate and impossible for any Web Browser creator to make one.

This would be analogous to Microsoft making "assurances" regarding the Internet Explorer (and all the potential web sites that its users browse) or the Mozilla Foundation regarding Firefox.

Welcome to FT!

Please clarify what type(s) of Availability and Upgrades you are looking for via http://Contact.KVSTool.com/

That's new information. Previously people reading here would have formed the impression that KVS was making credentials available to customers who asked him:

I think everyone would appreciate less focus on the losing argument and more focus on resolving the holes in KVS that didn't exist when they paid for it, namely fares and availability.

But to your analogy, KVS has a very small fixed set of inputs (predefined "methods", dates, airlines, IATA cities, etc). So the output and scope of KVS is indeed finite and fixed, thus making it neither inappropriate nor impossible to provide details on that small space which is 100% controlled by the programmer.

Was kindly upgraded to diamond, so problem solved.

Only struggling to get the right username and password for the mobile companion.

This error message indicates a technical and, likely, transient error with the [Awards/BA-OneWorld] Engine itself.

What are you search parameters?

Indeed, the KVS Tool does support the CAPTCHA requests that the [Awards/BA] Engine may occasionally present, when a user exceeds its velocity limits.