FlyerTalk Forums - KVS Availability Tool

NYC  New York Metro NY US = JFK LGA

FRA  Frankfurt Metro / Frankfurt Intl DE = FRA HHN [EDDF]

SUN  21 Nov 2010 | 1 Seat



Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability

---------  ------  ----  --------  ----  --------  ---  --  -------------

LH         401     JFK   15:55     FRA   05:50 +1  333  0   FS-  CS-  YS+

LH         403     EWR   17:35     FRA   07:20 +1  343  0   FS-  CS-  YS+

CO         50      EWR   19:25     FRA   09:15 +1  777  0   FS/  CS-  YS-

SQ         25      JFK   21:00     FRA   10:50 +1  744  0   FS+  CS+  YS-

LH         405     JFK   21:45     FRA   11:25 +1  744  0   FS+  CS-  YS+

LH         485     EWR   22:10     FRA   11:55 +1  343  0   FS+  CS+  YS+

HNL	Nov 20, 2010 6:00 pm

Anyone else getting this error while searching for flight status via the WSpan Function?

Error Retrieving WSpan Operational Info:

"FRAME-ID NOT SUPPORTED"

It's been this way for more than a week now.

mileageking

Nov 21, 2010 11:44 am

Anyone know how to check what the legal connection times at airports around the world in KVS?

pandaperth

Nov 21, 2010 4:24 pm

Quote:

Originally Posted by 1K+ (Post 15227346)

Anyone know how to check what the legal connection times at airports around the world in KVS?

Click on the 'Reference' tab
Select the function 'Minimum Connection Time'
and type in the airport code

(Not sure what level of membership you need for this - I'm Diamond)

mileageking

Nov 21, 2010 4:44 pm

Quote:

Originally Posted by pandaperth (Post 15230112)

Click on the 'Reference' tab
Select the function 'Minimum Connection Time'
and type in the airport code

(Not sure what level of membership you need for this - I'm Diamond)

thank you. I'm a diamond member and followed the steps you mentioned and it shows:

[KVS Availability Tool 5.8.0/Diamond - Reference: Minimum Connection Time [MCT]: SFO/SQ-UA]

NO MCT EXCEPTIONS EXIST FOR REQUEST - SEE STANDARD MCT

what would be the standard MCT?

onlysuites

Nov 22, 2010 4:10 am

Quote:

Originally Posted by 1K+ (Post 15230302)

what would be the standard MCT?

Leave the connecting airlines blank to get this

Quote:

** EXCEPTIONS EXIST **
DD DI ID II
STANDARD: SFO 050 060 105 105
**END OF DISPLAY**

KVS	Nov 23, 2010 2:52 am

Quote:

Originally Posted by HNL (Post 15219500)

Anyone else getting this error while searching for flight status via the WSpan Function?

We are currently looking into an issue with the WSpan system. In the meantime, please use the Amadeus Operational Info option.

yosithezet

Nov 23, 2010 10:38 am

I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.

zman	Nov 23, 2010 6:37 pm

Quote:

Originally Posted by yosithezet (Post 15254693)

I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.

I am having the same problem
"Datasource Error"
"Invalid username/password combination"

updated info
I deleted the travelocity cookie and now get
"Datasource Error"
"There is no page matching your request"

KVS	Nov 24, 2010 7:05 pm

Quote:

Originally Posted by yosithezet (Post 15254693)

I'm getting a Datasource Error " There is no page matching your request" when using Sabre: Availability/FS but when I use Sabre: Availability/GTC it is fine.

Quote:

Originally Posted by zman (Post 15261002)

Please try clearing all your MSIE Cookies & Temporary Files and restarting the Tool.

If that does not resolve the issue, please e-mail a screenshot of the input parameters.

KVS	Nov 24, 2010 7:06 pm

Quote:

Originally Posted by rkaradi (Post 15194100)

It jumps around like it sorted but noting happens. The screen looks the same as it was before the sort. I've tried sort by time, dep/dest, no dice. PM me if you'd like more info or if you want me to email you something.

Which version of the KVS Tool are you using?

zman	Nov 24, 2010 7:52 pm

Quote:

Originally Posted by KVS (Post 15275468)

Please try clearing all your MSIE Cookies & Temporary Files and restarting the Tool.

If that does not resolve the issue, please e-mail a screenshot of the input parameters.

I do not want to delete ALL Cookies, causes to lose too much saved information
Which Cookies files do u wnat me to delete?
I have deleted the cookie travelocity files
Are there other named cookies files?
I did delete all temp internet files

The input parameters was for a simple search
ie JFK-ATL Delta Dec 1 and EWR-ORD Dec 1 ALL

screen shot sent

KVS	Nov 25, 2010 12:30 pm

Quote:

Originally Posted by zman (Post 15275876)

The screenshot you have provided is showing a username/password error message -- are you sure you have a valid FS account?

Also, please edit the previous post to remove the e-mail address.

zman	Nov 25, 2010 5:54 pm

Quote:

Originally Posted by KVS (Post 15283931)

The screenshot you have provided is showing a username/password error message -- are you sure you have a valid FS account?

Problem solved
I forgot about the FS account/login in
Somehow my FS cookie was corrupted or deleted
I logged into my FS account and reset my password
All now working

T H A N K S

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