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Originally Posted by KVS
(Post 18951876)
There is no issue with the servers, but there is a bug in the Crossover for Mac -- please see http://Help.KVSTool.com/#Mac
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Originally Posted by wrdouglas
(Post 18955082)
Thanks for the Heads up. Unfortunately the results I am getting from the AC version US Airways cannot seem to see availability.
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I keep received the following error after doing an award search using the JL-Oneworld method for JFK-HKG...
Data Source Error [RD-3]: "Unsupported Route/Invalid Cabin Class/Engine Error" Help! |
Originally Posted by wrdouglas
(Post 18955082)
Thanks for the Heads up. Unfortunately the results I am getting from the AC version US Airways cannot seem to see availability.
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Originally Posted by BostonFlyer1624
(Post 18956647)
I keep received the following error after doing an award search using the JL-Oneworld method for JFK-HKG...
Data Source Error [RD-3]: "Unsupported Route/Invalid Cabin Class/Engine Error" Help! |
KVS trouble
Just signed up for and downloaded KVS Tool. When searching for award availability I'm getting a "No Award Availability" result. I'm searching for a Nov 17 flight from RIO to PHX on One World Alliance, tried searching by leg through MIA.
I entered my BA account in the settings tab and used the following for the search. Method: Amadeus: Awards/BA-OneWorld Awards/Upgrades Tab From: RIO To: MIA Date: 17 Nov 2012 Airline: *0 OneWorld Cabins: All Sort by: Connections Hit "Go" and I get no award availability.... where am I going wrong? |
Originally Posted by shawnb83
(Post 18972828)
Just signed up for and downloaded KVS Tool. When searching for award availability I'm getting a "No Award Availability" result. I'm searching for a Nov 17 flight from RIO to PHX on One World Alliance, tried searching by leg through MIA.
I entered my BA account in the settings tab and used the following for the search. Method: Amadeus: Awards/BA-OneWorld Awards/Upgrades Tab From: RIO To: MIA Date: 17 Nov 2012 Airline: *0 OneWorld Cabins: All Sort by: Connections Hit "Go" and I get no award availability.... where am I going wrong? |
As another test I tried using KVS to search Nov 6, 2012 for award flights to EZE from PHX on OneWorld, and I get the "no award availability" result as well. Even though direct on the AA website there are award seats showing for 20k mile coach, 50k business and 62.5k first class.
Why the difference? Do I have something setup incorrectly? I am a Diamond Member. Just trying to get the reigns of this tool. |
Originally Posted by shawnb83
(Post 18973068)
As another test I tried using KVS to search Nov 6, 2012 for award flights to EZE from PHX on OneWorld, and I get the "no award availability" result as well. Even though direct on the AA website there are award seats showing for 20k mile coach, 50k business and 62.5k first class.
Why the difference? Do I have something setup incorrectly? I am a Diamond Member. Just trying to get the reigns of this tool. Edit: Whoops, just realized this is the wrong way, but at least it is a test case for you. If you can get the below results, the client is working the same as mine [KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/BA-OneWorld] Code:
EZE Buenos Aires Ministro Pistarini BA AR [SAEZ]Code:
EZE Buenos Aires Ministro Pistarini BA AR [SAEZ] |
UPDATE: Same results achieved as your search...
For the RIO to PHX trip, I guess there is no award availability unless I'm still missing something. |
Originally Posted by shawnb83
(Post 18972828)
Just signed up for and downloaded KVS Tool.
Originally Posted by shawnb83
(Post 18972828)
When searching for award availability I'm getting a "No Award Availability" result. I'm searching for a Nov 17 flight from RIO to PHX on One World Alliance, tried searching by leg through MIA.
I entered my BA account in the settings tab and used the following for the search. Method: Amadeus: Awards/BA-OneWorld Awards/Upgrades Tab From: RIO To: MIA Date: 17 Nov 2012 Airline: *0 OneWorld Cabins: All Sort by: Connections Hit "Go" and I get no award availability.... where am I going wrong?
Originally Posted by shawnb83
(Post 18973104)
For the RIO to PHX trip, I guess there is no award availability unless I'm still missing something.
[KVS Availability Tool 7.0.3/Diamond - Axess: Awards/JL-OneWorld] Code:
RIO Rio De Janeiro Metro RJ BR = GIG SDU |
Originally Posted by shawnb83
(Post 18973068)
As another test I tried using KVS to search Nov 6, 2012 for award flights to EZE from PHX on OneWorld, and I get the "no award availability" result as well. Even though direct on the AA website there are award seats showing for 20k mile coach, 50k business and 62.5k first class.
Why the difference? Do I have something setup incorrectly? I am a Diamond Member. Just trying to get the reigns of this tool. [KVS Availability Tool 7.0.3/Diamond - Axess: Awards/JL-OneWorld] Code:
BUE Buenos Aires Metro BA AR = EZE AEP |
Resolved: [Fares/PSH] Method Issues
Be sure to upgrade to the latest KVS Tool version (V7.0.3).
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KVS Noob
I just signed up for the KVS Tool and I had a question.
I was looking at YYZ-FRA in LH for 7/26/12. KVS shows no awards available for F and J on LH471. However, the flight looks quite open up front. F4 A4 J9 C9 D9 Z9. Am I interpreting the results correctly? The cabin is basically empty, yet LH is not releasing the seats to Aeroplan / Star Alliance members? |
Yep ^
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