You're welcome :)

That is correct.

Award Availability is dynamic and at the discretion of the airline.

It is not uncommon for Award Availability to become available closer to departure, but there are no guarantees.

Not really.

The bug relates to the CrossOver product only, so you can use of the other Mac solutions:
http://Help.KVSTool.com/#Mac

I recently became a Diamond member and have tried to do my homework to understand how
to use the tool. After signing up and running the registration program I found a KVS Availability
icon on my desktop. Clicking on it opens a window where I can key in the Method, From/To, Date etc.
I am trying to find Award/Upgrade space for Business class on British Airways for July or
August 2013 but I can find no where to enter the number of seats I am looking for on the tool.

I have checked numerous dates too to see if I can get any results and every entry for every
date has returned One World Cabin Search: None. That makes me feel like possibly the
program isn't working or I am doing something wrong.

For reference here is what I am keying in:

Method Amadeus: Awards/BA-OneWorld
From: SEA
To: LHR
Date: Various dates in July & Aug 2013
Airlines: BA British Airways
Cabin: Business
Sort By: Airlines

As I said I can see no place to select the number of seats. When I first tried to search I was
required to key in my BA Executive Club information and I do see it under the Settings tab.

I am using Win 7 FYI.

So if someone has some insights and could guide me in the right direction I would really appreciate it.

It's more than likely that there's just no availability. I'm just another punter and not a KVS person but your settings look right to me.

To be sure, I'd change the "Cabin(s):" selection to "All". If you pick Jul 1 2013 for example, you should see "YS9" (at least 9 seats in economy). Do you get that?

I still get No Award Availability so there must be a problem somewhere.

That's odd. Have a look at this screen to confirm we are running the same check.

https://dl.dropbox.com/u/20767940/KV...2013.54.34.png

[QUOTE=golfmad;19158502]That's odd. Have a look at this screen to confirm we are running the same check.

My screen is exactly like yours, although I wasn't able to capture it and post mine like you did. I still get zero returns.

Under Availability I get: No Award Availability/Route Too Complex

Hard to understand where the problem is. I really do appreciate your willingness to help. BTW where can I key in seats requested?

I'm sure a KVS representative will be along soon to tell us both why :confused:

In relation to the seats requested/required, different methods have different inputs. This one that we're using for BA doesn't have one. It just responds back with the number available. Other methods for use with other airlines have a box where you say what you need (e.g. 2 seats) and it comes back with a yes/no answer.

[QUOTE=atanac;19158840]

Could you please provide a screenshot via http://Contact.KVSTool.com/?

P.S. golfmad: Thanks for helping atanac ^

[QUOTE=KVS;19159455]Could you please provide a screenshot via http://Contact.KVSTool.com/?/QUOTE]

Sent. Thanks for the help.

The extra Y Award Availability in your screenshot is for Elite BAEC members only (according to your profile you are BAEC Gold).

Otherwise, there is no Award Availability (this can be confirmed more explicitly via the [Awards/JL-OneWorld] Method):

[KVS Availability Tool 7.0.3/Diamond - Axess: Awards/JL-OneWorld]

Well spotted. I hadn't thought of that.

So in answer to the OP's original question, there's just little or no availability?

[QUOTE=KVS;19159892]The extra Y Award Availability in your screenshot is for Elite BAEC members only (according to your profile you are BAEC Gold).

Sorry but I do not understand what you mean. My screenshot indicated "All"
in the Cabin field so I don't know what you mean by "The extra Y". I have changed the
different cabin types yet still get No Award Availability.

Am I unable to search using the Method I choose?

Hi atanac, BA make extra economy ('Y' class) seats available to members with gold card status. The KVS representative was pointing out that I was seeing the extra availability because I'm a gold card holder. If you're not a gold card holder or have not entered your gold card number into the KVS tool you won't see those redemption seats.

This means that it's almost certain that you're doing the right search it's just that there's limited or no availability for the dates you're interested in. I'm just seeing some extra economy.

I'd forgotten (again) about that gold BA benefit although I don't think I'd ever use it for a transatlantic journey. Pity they don't make extra premium seats available for gold status :( Now that would be useful.

Hope that helps.

[QUOTE=atanac;19160627]

[QUOTE=golfmad;19161018]Hi atanac, BA make extra economy ('Y' class) seats available to members with gold card status. The KVS representative was pointing out that I was seeing the extra availability because I'm a gold card holder. If you're not a gold card holder or have not entered your gold card number into the KVS tool you won't see those redemption seats.

This means that it's almost certain that you're doing the right search it's just that there's limited or no availability for the dates you're interested in. I'm just seeing some extra economy.

I'd forgotten (again) about that gold BA benefit although I don't think I'd ever use it for a transatlantic journey. Pity they don't make extra premium seats available for gold status :( Now that would be useful.

Hope that helps.

Thanks golfmad...you've been great trying to help me with this. I see what you mean now
that the KVS rep was speaking to you and not me about the extra Y availability. I guess they are going to
come back to me via an email since they asked me to send them a screenshot at
their web contact email. For the record I have a Blue membership with BA. I just wish I could get
any result from a search on the KVS tool so I could be sure it is actually working. Hopefully
they will give me a sample search that will show some availabilty for a Blue membership.
That way I can be assured it's working for me.

Here is a sample search with Standard Award Availability:

[KVS Availability Tool 7.0.3/Diamond - Amadeus: Awards/BA-OneWorld]
If you would feel more comfortable seeing the lack of Award Availability more explicitly, you can use the [Awards/JL-OneWorld] Method instead.