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-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

cheltzel Jun 21, 2012 4:17 pm


Originally Posted by KVS (Post 18797627)
We are pleased to confirm that the KVS Tool now supports Award Availability on all of the 4 latest Star Alliance members (CM/AV/TA/LR).

The KVS Tool User Guide has been updated accordingly:
http://Help.KVSTool.com/#AwardUpgrad...s_StarAlliance

Enjoy!

Thanks for supplying the 7.0.2.R1 update to get this in.

KVS Jun 23, 2012 4:18 pm


Originally Posted by cheltzel (Post 18797893)
Thanks for supplying the 7.0.2.R1 update to get this in.

You're welcome!

bubu-SNA Jun 24, 2012 12:04 pm

renewal coupon?
 
My diamond renewal came up, any coupons available for long time users? :p

mrx900 Jun 25, 2012 12:25 pm

Data Source Error [4]
 
trying to do a simple search for flights PDX-LAS for july 6th - 8th....using Amadeus: Awards/OneWorld for use of Avios points....and keep getting

Data Source Error [4]
"1032,1001,1061,1022,1348,1238,1325,1347"


any ideas why?

KVS Jun 25, 2012 2:04 pm


Originally Posted by mrx900 (Post 18817980)
trying to do a simple search for flights PDX-LAS for july 6th - 8th....using Amadeus: Awards/OneWorld for use of Avios points....and keep getting

Data Source Error [4]
"1032,1001,1061,1022,1348,1238,1325,1347"


any ideas why?

Must have been a transient issue with the [Awards/OneWorld] Engine.

Also, there are no AA-operated flights on that route.

[KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]
Code:

PDX  Portland Intl OR US [KPDX]
LAX  Los Angeles Intl CA US [KLAX]
FRI  06 Jul 2012 | 1 Seat

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
AS        562    PDX  09:20    LAX  11:45          0  FS+
AS        560    PDX  06:40    LAX  09:10          0  FS+
AS        2185    PDX  09:20    SJC  11:25          0  FS-  YS+
 -> AA    3605    SJC  12:25    LAX  13:40          0  FS+


KVS Jun 25, 2012 2:45 pm


Originally Posted by bubu-SNA (Post 18812377)
My diamond renewal came up, any coupons available for long time users? :p

YGPM!

AAway Jun 25, 2012 5:55 pm

One World Award JFK-HEL
 
Hello,

I'm trying to book a multi-leg AA award ticket from DFW to Moscow that includes a JFK-HEL leg on AY.

The tool is showing availability (I think); however, AA is saying there's no availability on this particular flight for these two dates I'm trying. Am I querying the tool incorrectly, or is AA incorrect (I've called back three times thinking the AAgent didn't know what they were doing)? Or is there some other reason why they show different availability than the tool? Any suggestions will be helpful. Thank you!
The flight in question in AY6, economy class, 2 seats

[KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]
Code:

JFK  New York John F Kennedy Intl NY US [KJFK]
HEL  Helsinki Vantaa FI [EFHK]
TUE  02 Apr 2013 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AY        6      JFK  17:40    HEL  08:50 +1      0  FS/  CS-  WS/  YS+
AA        44      JFK  17:10    CDG  06:45 +1      0  FS/  CS-  WS/  YS+
 -> AY    3278    CDG  07:40 +1  HEL  11:30 +1      0  FS/  CS-  WS/  YS+
AA        104    JFK  20:50    LHR  09:00 +1      0  FS/  CS-  WS/  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS/  CS-  WS/  YS+
BA        116    JFK  20:40    LHR  08:35 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
BA        176    JFK  19:30    LHR  07:20 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
AA        138    JFK  19:25    LHR  07:40 +1      0  FS/  CS-  WS/  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS/  CS-  WS/  YS+
BA        174    JFK  19:10    LHR  07:00 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
BA        112    JFK  18:50    LHR  06:35 +1      0  FS/  CS-  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS/  CS-  WS+  YS+
AA        94      JFK  18:50    MAD  08:30 +1      0  FS/  CS-  WS/  YS+
 -> AY    3184    MAD  10:15 +1  HEL  15:30 +1      0  FS/  CS-  WS/  YS+
AA        64      JFK  17:50    ZRH  07:55 +1      0  FS/  CS-  WS/  YS+
 -> AY    858    ZRH  10:55 +1  HEL  14:40 +1      0  FS/  CS-  WS/  YS+
BA        184    EWR  18:25    LHR  06:20 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
AA        172    JFK  18:10    BRU  07:55 +1      0  FS/  CS-  WS/  YS+
 -> AY    812    BRU  11:40 +1  HEL  15:15 +1      0  FS/  CS-  WS/  YS+
AB        7451    JFK  17:55    DUS  07:10 +1      0  FS/  CS+  WS/  YS+
 -> AY    704    DUS  11:50 +1  HEL  15:10 +1      0  FS/  CS-  WS/  YS+
AA        44      JFK  17:10    CDG  06:45 +1      0  FS/  CS-  WS/  YS+
 -> AY    872    CDG  10:50 +1  HEL  14:50 +1      0  FS/  CS-  WS/  YS+
AA        66      JFK  17:20    BCN  07:15 +1      0  FS/  CS-  WS/  YS+
 -> AY    3270    BCN  10:15 +1  HEL  15:10 +1      0  FS/  CS-  WS/  YS+

[KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]
Code:

JFK  New York John F Kennedy Intl NY US [KJFK]
HEL  Helsinki Vantaa FI [EFHK]
TUE  09 Apr 2013 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------------
AY        6      JFK  17:40    HEL  08:50 +1      0  FS/  CS-  WS/  YS+
AA        44      JFK  17:10    CDG  06:45 +1      0  FS/  CS-  WS/  YS+
 -> AY    3278    CDG  07:40 +1  HEL  11:30 +1      0  FS/  CS-  WS/  YS+
BA        116    JFK  20:40    LHR  08:35 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
BA        176    JFK  19:30    LHR  07:20 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
AA        138    JFK  19:25    LHR  07:40 +1      0  FS/  CS-  WS/  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS/  CS-  WS/  YS+
BA        174    JFK  19:10    LHR  07:00 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
BA        112    JFK  18:50    LHR  06:35 +1      0  FS/  CS-  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS/  CS-  WS+  YS+
AA        94      JFK  18:50    MAD  08:30 +1      0  FS/  CS-  WS/  YS+
 -> AY    3184    MAD  10:15 +1  HEL  15:30 +1      0  FS/  CS-  WS/  YS+
AA        64      JFK  17:50    ZRH  07:55 +1      0  FS/  CS-  WS/  YS+
 -> AY    858    ZRH  10:55 +1  HEL  14:40 +1      0  FS/  CS-  WS/  YS+
BA        184    EWR  18:25    LHR  06:20 +1      0  FS+  CS+  WS+  YS+
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1      0  FS-  CS-  WS+  YS+
AB        7451    JFK  17:55    DUS  07:10 +1      0  FS/  CS+  WS/  YS+
 -> AY    704    DUS  11:50 +1  HEL  15:10 +1      0  FS/  CS-  WS/  YS+
AA        44      JFK  17:10    CDG  06:45 +1      0  FS/  CS-  WS/  YS+
 -> AY    872    CDG  10:50 +1  HEL  14:50 +1      0  FS/  CS-  WS/  YS+
AA        66      JFK  17:20    BCN  07:15 +1      0  FS/  CS-  WS/  YS+
 -> AY    3270    BCN  10:15 +1  HEL  15:10 +1      0  FS/  CS-  WS/  YS+


JIMCHI Jun 25, 2012 6:23 pm

I checked Expert Flyer and it is showing 4 award seats in economy.

AAway Jun 25, 2012 6:28 pm


Originally Posted by JIMCHI (Post 18820022)
I checked Expert Flyer and it is showing 4 award seats in economy.

Thanks for checking. Does anyone have any tips with how to address this with AA? Three different AAgents have told me there's no availability. Do I tell them I'm checking myself using KVS/EF? Would they even know what I'm talking about?

JIMCHI Jun 25, 2012 6:41 pm

No, they won't know what you're talking about and they can't confirm what Sabre won't let them confirm. I'm sure KVS will respond to you quickly.

In the meantime, have you asked AA to just check availability JFK-HEL and forget about the other segments? Sometimes other segments mess up point-to-point availability.

KVS Jun 25, 2012 7:23 pm


Originally Posted by AAway (Post 18819881)
I'm trying to book a multi-leg AA award ticket from DFW to Moscow that includes a JFK-HEL leg on AY.

The tool is showing availability (I think); however, AA is saying there's no availability on this particular flight for these two dates I'm trying. Am I querying the tool incorrectly, or is AA incorrect (I've called back three times thinking the AAgent didn't know what they were doing)?

Looks like a possible connectivity issue between AY and its partners, as the [Awards/BA-OneWorld] Engine does not show those seats.

You would need to ask the Agent to do a Long-Sell and see what answer AY's system comes back with:
http://Help.KVSTool.com/#AgentSaysNo

[KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/BA-OneWorld]
Code:

JFK  New York John F Kennedy Intl NY US [KJFK]
HEL  Helsinki Vantaa FI [EFHK]
TUE  02 Apr 2013

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
AA        44      JFK  17:10    CDG  06:45 +1          YS7
 -> AY    3278    CDG  07:40 +1  HEL  11:30 +1          YS8
BA        116    JFK  20:40    LHR  08:35 +1          FS4  CS9  YS9
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1          CS2  YS6
AA        104    JFK  20:50    LHR  09:00 +1          CS1  YS7
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1          CS2  YS6

[KVS Availability Tool 7.0.2/Diamond - Amadeus: Awards/BA-OneWorld]
Code:

JFK  New York John F Kennedy Intl NY US [KJFK]
HEL  Helsinki Vantaa FI [EFHK]
TUE  09 Apr 2013

Carrier    Flight  From  Depart    To    Arrive        St  Availability
---------  ------  ----  --------  ----  --------  ---  --  -------------
AA        44      JFK  17:10    CDG  06:45 +1          YS7
 -> AY    3278    CDG  07:40 +1  HEL  11:30 +1          YS8
BA        116    JFK  20:40    LHR  08:35 +1          FS4  CS9  YS9
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1          CS2  YS6
AA        104    JFK  20:50    LHR  09:00 +1          CS1
 -> AY    832    LHR  10:20 +1  HEL  15:15 +1          CS2


AAway Jun 25, 2012 8:38 pm

Thanks for the reply, KVS. I talked to two AAgents - they both said they can't do a long sell for award travel on AY.
:-(
Maybe the next step would be to call AY? Unfortunately their office is closed now, but I wonder if they would be any help.
Both AAgents also said it's possible that there is award availability, but only AY's FF members .... any merit to that?

SFore Jun 26, 2012 7:01 am

For CX redemption with AS miles: I am really starting to think there is a big difference between what AS can book and what is available. This has happened to me multiple times and no matter who I talk to and how hard I try, AS can't see or book.

[KVS Availability Tool 7.0.2/Diamond - Axess: Awards/JL-OneWorld]
Code:

HKG  Hong Kong Intl HK [VHHH]
SFO  San Francisco Intl CA US [KSFO]
SUN  18 Nov 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX        872    HKG  01:00    SFO  20:55 -1  77W  0  FS2  CS0
CX        870    HKG  14:05    SFO  10:00    744  0  FS0  CS0

This time, the AS agent stated that 872 doesn't even pop up on their screen....is it possible that JAL and BA are given more seats than AS?

KVS Jun 26, 2012 1:35 pm


Originally Posted by AAway (Post 18820597)
Thanks for the reply, KVS. I talked to two AAgents - they both said they can't do a long sell for award travel on AY.
:-(
Maybe the next step would be to call AY? Unfortunately their office is closed now, but I wonder if they would be any help.
Both AAgents also said it's possible that there is award availability, but only AY's FF members .... any merit to that?

Not really -- try calling AY to confirm availability and then have AA contact AY directly or via their OneWorld liaison.

KVS Jun 26, 2012 1:36 pm


Originally Posted by SFore (Post 18822313)
For CX redemption with AS miles: I am really starting to think there is a big difference between what AS can book and what is available. This has happened to me multiple times and no matter who I talk to and how hard I try, AS can't see or book.

[KVS Availability Tool 7.0.2/Diamond - Axess: Awards/JL-OneWorld]
Code:

HKG  Hong Kong Intl HK [VHHH]
SFO  San Francisco Intl CA US [KSFO]
SUN  18 Nov 2012

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ------------
CX        872    HKG  01:00    SFO  20:55 -1  77W  0  FS2  CS0
CX        870    HKG  14:05    SFO  10:00    744  0  FS0  CS0

This time, the AS agent stated that 872 doesn't even pop up on their screen....is it possible that JAL and BA are given more seats than AS?

No, that is not the reason.

From http://Help.KVSTool.com/#AgentSaysNo:
"If the Agent cannot see the flight at all and the flight departs very early (e.g. 03 am) or very late (e.g. 23:50), the Agent needs to specify a departure time in their system, or request Availability for the preceding/following date."


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