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Originally Posted by aster
(Post 14991797)
Just to reiterate, I'll looking at purchasing a ticket on say the AMS-SIN-SYD route but before I pay for it $$$ I want to make sure that they will give me a saver upgrade on this entire route.
Will the tool help me with that? [KVS Availability Tool 5.8.9902/Diamond - KrisCom: Awards/SQ/All] Code:
AMS Amsterdam-Schiphol NL [EHAM] |
Amadeus award availability issue
Fixed with upgrade to newest version!
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Originally Posted by KVS
(Post 14982601)
All KVS Tool systems continue to function normally.
Please see http://Help.KVSTool.com/#Errors for assistance in troubleshooting your local machine issues. For some odd reason, and it may happen for about 30 minutes every other day, I can't reach kvstool.com. That means I can't use KVSTool (name not resolved error) nor access the website. It appears to be an issue on my ISP's side, but it's frustrating. |
KVS, any chance you guys will make a Mac version (that doesn't require the use of a PC emulator)?
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New Question - Award Availability
Hi KVS,
Trying to book a *A award in C from LHR to FRA on 29/12/2010 for 2 pax. KVS Tool tells me this: [KVS Availability Tool 5.8.0/Platinum - SNT: Awards/StarAlliance/JP-ANA-SP1] Code:
LHR London Heathrow UK [EGLL]Thanks, mattk |
Originally Posted by pseudoswede
(Post 15013279)
It appears to be an issue on my ISP's side, but it's frustrating.
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Originally Posted by mattk
(Post 15015552)
Hi KVS,
Trying to book a *A award in C from LHR to FRA on 29/12/2010 for 2 pax. KVS Tool tells me this: BD redemption tells me that there are no seats available until 1705 on that day. Who's right? |
Originally Posted by aster
(Post 15014756)
KVS, any chance you guys will make a Mac version (that doesn't require the use of a PC emulator)?
In addition, the KVS Tool Mobile Companion is now available an iPhone/iPad Web App: http://www.KVSTool.com/Mobile-Companion-Info.php |
Originally Posted by KVS
(Post 15020993)
You just need to keep calling back, until you get a competent agent...
Background is I have an existing redemption for which I need to change the first sector. Checking KVS showed me there was availability to do this. First time out I phoned BD and gave them the existing booking references before asking for availability on the flight I wanted. They said there was none despite the tool saying there was and wouldn't listen any further. This morning I called them again but this time I didn't give them the booking reference but instead went through it as though it was a new redemption. The result was there is availability. However when they loaded in my existing booking reference the availability disappeared. After discussing this with them at length and being on hold for 10 minutes they accepted there was a problem with the booking engine and they're now looking into it with the carrier directly. No resolution yet but hopefully I'm getting there. |
Originally Posted by mattk
(Post 15022362)
Turns out you do need a compentent agent but in this case both the tool and BD were correct...
Background is I have an existing redemption for which I need to change the first sector. Checking KVS showed me there was availability to do this. First time out I phoned BD and gave them the existing booking references before asking for availability on the flight I wanted. They said there was none despite the tool saying there was and wouldn't listen any further. This morning I called them again but this time I didn't give them the booking reference but instead went through it as though it was a new redemption. The result was there is availability. However when they loaded in my existing booking reference the availability disappeared. After discussing this with them at length and being on hold for 10 minutes they accepted there was a problem with the booking engine and they're now looking into it with the carrier directly. No resolution yet but hopefully I'm getting there. |
Originally Posted by aster
(Post 15014756)
KVS, any chance you guys will make a Mac version (that doesn't require the use of a PC emulator)?
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I tried these instructions on my iPad and it worked: http://www.kvstool.com/Mobile-Companion-Info.php ^
You can log in and use the tool this way. :) |
KVS are you going to bring back some more methods to check availability as Sabre is too slow for me. It must download more then 1Mb to show availability. Thats fine most of the time but sometimes I am on a mobile connection so it can take ages to just check one date.
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Originally Posted by lallyr
(Post 15050769)
KVS are you going to bring back some more methods to check availability as Sabre is too slow for me. It must download more then 1Mb to show availability. Thats fine most of the time but sometimes I am on a mobile connection so it can take ages to just check one date.
Meanwhile, Sabre/FS does work much more quickly from the get go in my experience. |
Originally Posted by gleff
(Post 15050975)
While the Sabre/GTC method is slow for the first pull, subsequent queries seem to be much faster.
Meanwhile, Sabre/FS does work much more quickly from the get go in my experience. You could be right but too long IMHO. |
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