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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Travel Tools (https://www.flyertalk.com/forum/travel-tools-701/)
-   -   KVS Availability Tool (https://www.flyertalk.com/forum/travel-tools/319244-kvs-availability-tool.html)

KVS Oct 20, 2010 4:29 pm
Originally Posted by tim171080 (Post 14980129)
A very general question:

Which version (Gold/Plat/Diamond) do I need to purchase to get the full Passenger Name Record of a 6 month past trip by the BA record locator?

Thanks!
Originally Posted by tim171080 (Post 14981017)
As I said, the trip is over for about 6 months, no way to retrieve the PNR through the regular sources. Also, I need the *full* record, not just what CheckMyTrip shows, i.e. times and channels used to rebook, failure to endorse tickets by ticketing agent etc.
Historical PNR data is not available online, but can be requested via a formal request to BA under the UK Data Protection Act (or similar legislation in other jurisdictions). The only 'Tool' required for that is your favourite word processor...

KVS Oct 20, 2010 4:36 pm
Originally Posted by Pingtung (Post 14978469)
It looks to me like the *A search is not showing any award seats for flights within 6 days, but works fine for anything at least 7 days out.
This has confirmed to be an issue with the [Awards/StarAlliance] engine and a work-around has been implemented in V5.8.0, which is now available for download.

metallim Oct 20, 2010 4:48 pm
v5.8 keeps freezing up

not allowing me to check any availability now !!!!!

Pingtung Oct 20, 2010 4:52 pm
Originally Posted by KVS (Post 14982388)
This has confirmed to be an issue with the [Awards/StarAlliance] engine and a work-around has been implemented in V5.8.0, which is now available for download.
Great! Thanks for the quick resolution.

metallim Oct 20, 2010 5:08 pm
now it says "online authentication error: error requesting data"

KVS Oct 20, 2010 5:16 pm
Originally Posted by metallim (Post 14982444)
v5.8 keeps freezing up

not allowing me to check any availability now !!!!!
All KVS Tool systems continue to function normally.

Please see http://Help.KVSTool.com/#Errors for assistance in troubleshooting your local machine issues.

tim171080 Oct 21, 2010 9:56 am
Originally Posted by KVS (Post 14982388)
Historical PNR data is not available online, but can be requested via a formal request to BA under the UK Data Protection Act (or similar legislation in other jurisdictions). The only 'Tool' required for that is your favourite word processor...
Thanks for the altruistic advice!!
What about decoding the PNR, does the KVS Tool list some translations?

metallim Oct 21, 2010 2:29 pm
i continue to have authentication errors with the 5.8 am i the only one?

aster Oct 21, 2010 3:30 pm
One of my biggest issues with SQ is booking a ticket where I know I'll be able to get a saver upgrade (or for the A380/77W - at least a standard upgrade). Would the KVS tool help me out here?

KVS Oct 21, 2010 11:02 pm
Originally Posted by tim171080 (Post 14986519)
Thanks for the altruistic advice!!
What about decoding the PNR, does the KVS Tool list some translations?
No, as that also requires the expertise of a real human being.

But KVS Tool is well-suited for finding solutions pro-actively during IRROPS, thus avoiding situations, where you need to request PNRs post-factum ;)

KVS Oct 21, 2010 11:04 pm
Originally Posted by metallim (Post 14988462)
i continue to have authentication errors with the 5.8 am i the only one?
As previously mentioned:

Originally Posted by KVS (Post 14982601)
All KVS Tool systems continue to function normally.

Please see http://Help.KVSTool.com/#Errors for assistance in troubleshooting your local machine issues.

KVS Oct 21, 2010 11:09 pm
Originally Posted by aster (Post 14988845)
One of my biggest issues with SQ is booking a ticket where I know I'll be able to get a saver upgrade (or for the A380/77W - at least a standard upgrade). Would the KVS tool help me out here?
Absolutely -- KVS Tool now has complete coverage of all SQ Award & Upgrade booking classes, including KF 3-Tier Awards & special (A380/A345/77W) awards: http://Help.KVSTool.com/#Classes

moebod Oct 22, 2010 5:11 am
KVS and MM show diffrent avail
 
I was looking at ZRH-DXB Nov 2 with LX in F

KVS showed me 2 seats FS+ with Miles and More search
When I logged in with my MM Nr. and Pin on the website they only gave me economy.
I tried again at the exact same time and KVS gave me seats, MM not

This makes no sense, I attached a picture. I showed it to a friend, he also cant explain in

http://img443.imageshack.us/img443/8522/pskvs.jpg

aster Oct 22, 2010 6:01 am
Originally Posted by KVS (Post 14990867)
Absolutely -- KVS Tool now has complete coverage of all SQ Award & Upgrade booking classes, including KF 3-Tier Awards & special (A380/A345/77W) awards: http://Help.KVSTool.com/#Classes
Just to reiterate, I'll looking at purchasing a ticket on say the AMS-SIN-SYD route but before I pay for it $$$ I want to make sure that they will give me a saver upgrade on this entire route.

Will the tool help me with that?

KVS Oct 22, 2010 11:16 am
Originally Posted by moebod (Post 14991652)
I was looking at ZRH-DXB Nov 2 with LX in F

KVS showed me 2 seats FS+ with Miles and More search
When I logged in with my MM Nr. and Pin on the website they only gave me economy.
I tried again at the exact same time and KVS gave me seats, MM not

This makes no sense, I attached a picture. I showed it to a friend, he also cant explain in
Were you using the same M&M account?

It's showing FS- at the moment:

[KVS Availability Tool 5.8.9902/Diamond - Amadeus: Awards/M&M/All]
Code:
ZRH  Zurich CH [LSZH]
DXB  Dubai AE [OMDB]
TUE  02 Nov 2010 | 2 Seats

Carrier    Flight  From  Depart    To    Arrive    A/C  St  Availability
---------  ------  ----  --------  ----  --------  ---  --  ---------------
LX        242    ZRH  12:45    DXB  21:40    333      FS- CS- YS+ YR-
LX        1574    ZRH  07:10    VIE  08:35    320      FS- CS- YS- YR-
 -> OS    839    VIE  13:05    DXB  21:35    76Q
OS        568    ZRH  07:45    VIE  09:15    321      FS- CS- YS+ YR-
 -> OS    839    VIE  13:05    DXB  21:35    76Q
LH        1185    ZRH  09:05    FRA  10:15    733      FS- CS- YS+ YR-
 -> LH    630    FRA  14:25    DXB  23:25    744
OS        562    ZRH  10:15    VIE  11:40    738      FS- CS- YS+ YR-
 -> OS    839    VIE  13:05    DXB  21:35    76Q
LX        1108    ZRH  15:35    MUC  16:30    AR1      FS+ CS- YS- YR-
 -> LH    638    MUC  21:45    DXB  06:40 +1  346
LX        1110    ZRH  19:10    MUC  20:00    AR1      FS+ CS- YS- YR-
 -> LH    638    MUC  21:45    DXB  06:40 +1  346
LH/IQ      2373    ZRH  19:55    MUC  20:50    E95      FS+ CS- YS- YR-
 -> LH    638    MUC  21:45    DXB  06:40 +1  346


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