When I save searches from Awards/StarAlliance the Max box which I have checked doesn't save.

My older searches have this box saved without difficulty, but searches that I save now don't hold the box as checked.

Has something changed?

The Max option was never saved as a part of the search, however it will retain its value throughout the session.

CX (and others) Award Search Error
 

When searching CX awards I get the following error:
I'm using 5.1.8. Most other things seem to work fine, but I have been having intermittent trouble with other Award searches (*A in particular) -- but CX has been giving me problems for the last three or for hours or so.

UPDATE: *A works fine. OneWorld/Qantas (which I hadn't tried before) doesn't work either; gives me the same error.

Anybody else having issues?

Try this
Go to your Cookies and delete all the Travelocity cookies - maybe only one or two.

I didn't think this would do anything (why would KVS be affected by browser cookies?) but I did anyway. No dice.

Are the reference tools for MPM and Minimum Connection Time down? I get SERVER I/O ERROR - TRY AGAIN LATER

Meanwhile, Star Alliance award search has been glitchy the past few days, not a KVS issue but rather an NH web issue..

This is a transient issue with the mainframe back-end -- just try again in a minute or so ...

It's not a website issue -- the StarNet data links between the *A carriers occasionally do go down and this affects all systems (incl. the terminals that reservation agents use) ...

Pls see http://Help.KVSTool.com/#Errors for a solution.

Surprisingly, none of these things worked (I'm not running a firewall of any kind). Neither did rebooting my computer or booting in safe mode. Restoring KVS from a three-week-old full-disk backup seems to have done the trick. This strikes me as very odd, but hey, it worked. Thanks!

Amadeus Operational Info
 

When trying to get Amadeus operational information I get an error saying the site is temporarily unavailable. This has been occurring for the past 12 hours.
Anyone else having this problem?

Pls see Post #2767 above...

I still waiting for my account to be upgrade to diamond :)
Thanks KVS.

Not anymore ;)

It is affected by browser cookies because it uses the IE engine to "browse" various websites and then reformat the results to display to you. If you didn't clear your IE cookies (only FF or Chrome) then you should clear the IE ones.

DL info on KVM qs?
 

If I'm reading the material correctly there is a bit of a split between KVS and Expertflyer on DL info - neither seems to have it all. My Expertflyer annual just expired so I'm shopping.

Any word update on:
- DL upgrade info?
- mobile version release date?

As I understand it the split from a DL user is:

KVS
- DL fare buckets
- DL awards
- no DL upgrade info
- web based tool now available but not sure if it supports the above
- no mobile version yet

Expertflyer
- DL fare buckets
- no DL award info
- DL upgrade info
- web based
- mobile version available