Originally Posted by Dan6681 (Post 13259642)

I've been getting a lot of @'s from the *A/ANA feature. This was never an issue before except with OZ occasionally. Any word on a fix?

Originally Posted by pmaddock (Post 13258875)

If I'm reading the material correctly there is a bit of a split between KVS and Expertflyer on DL info - neither seems to have it all. My Expertflyer annual just expired so I'm shopping.

As I understand it the split from a DL user is:

KVS
- DL fare buckets
- DL awards
- no DL upgrade info
- web based tool now available but not sure if it supports the above
- no mobile version yet

Expertflyer
- DL fare buckets
- no DL award info
- DL upgrade info
- web based
- mobile version available

Originally Posted by pmaddock (Post 13258875)

Any word update on:
- DL upgrade info?
- mobile version release date?

Originally Posted by Dan6681 (Post 13259642)

I've been getting a lot of @'s from the *A/ANA feature. This was never an issue before except with OZ occasionally. Any word on a fix?

[KVS Availability Tool 5.1.8/Platinum - SNT: Awards/StarAlliance/JP-ANA]

Originally Posted by alexoster (Post 13260347)

Same here... The last few days this is happening constantly... :confused: Is this a general *A issue?

Originally Posted by BCOS (Post 13260202)

I apologize in advance if this issue is covered somewhere in the 100+ pages of this thread. I searched the forum for "Unsupported Carrier" and was told there are no matches.

I just downloaded the tool yesterday (using Lite for now), and ran a search for an AAL flight from MIA to POP in June. The result was "Unsupported Carrier - use Sabre/GTC".

Does this mean KVS won't find AAL flight load info?

Originally Posted by KVS (Post 13260826)

It is a transient datalink issue within StarNet, which affects all systems. You just need to re-try your query a bit later

Originally Posted by SkyTeam777 (Post 13277461)

Are there any coupons out there for new users to this service? Im interested in Diamond membership, but was searching for a coupon before taking the first-time plunge.

Originally Posted by SkyTeam777 (Post 13280922)

What exactly do the PNR comments show? Comments that agents put in the record or simply basic requests like meal and wheelchair requests, etc?

Originally Posted by gfowler-ord-1k (Post 13282566)

KVS, when can were we expect to have the [ITA: Awards-Upgrades/X1] working again?

Originally Posted by SkyTeam777 (Post 13285753)

Im using the online tool to access the data since it's taking an extended period of time to get the registration code for my machines. It doesnt seem to show any award fare buckets for DL on the online tool...is this not available for the online/web-based version of KVS? That's the main functionality I need, and I cant seem to locate it. Thanks for anyone who can help!