Same here. It was fine an hour ago. Hope it will go back up soon.:(

Down here at YVR. Really need the tool I paid good money for.

Took and KVS website seems down.

Network Outage: 09 Jul 2010
 

Our hosting provider is currently experiencing a major outage, due to an emergency network maintenance in one of their data centres. They expect to be able to restore their systems within approx. 1 hour.

Those users, who have started the Tool before the outage had started, will be able to continue using the Tool, as long as they do not close it.

Further information will be posted as it becomes available...

Does it check once a day or something? My tool has been open for days, but the first time I went to use it today, about 1.5 hrs ago, no dice.

Essentially, yes. However, the timing will vary, depending on your Time Zone...

I had the same problem with 4 instances of the Tool running - if you decide to *change* the query method, then you will require the Tool to reauthenticate itself, resulting in the Tool becoming non-operational.

Unfortunately, I closed all my instances of the Tool after finding one misbehaving, so I'm toast for now... :td: :(

And we're back. Now I need to update to 5.5.0

Resolved: Network Outage: 09 Jul 2010
 

Indeed, all systems are back to normal as of 15:50 ET.

Delta - Skymiles Question
 

I am new to KVS and have some usability questions:

- I want to search round trip, not one way, is that possible. Not sure why only one way appears as that is useless.

- is it possible to do parameter search, i.e.: show me the first available date for low mileage redemption in business from ATL to SYD. I don't want to search day by day, I can do that on the delta site for free.

- Is it possible to set an alert and be notified when a search matches your criteria: i.e.: I want to look for low mileage redemptions from atl - syd and have it text and email me when the system finds new availability

I like the concept of KVS and would happily pay a higher fee but the system has to save time and provide value.

Filip

Because there is no such thing as "Round-Trip" Availability. The Round-Trip/One-Way distinction only applies to Fares.

To reverse the city pairs after searching for Availability for outbound flight(s), simply click the [Swap] button on the right, which will also automatically prompt you to enter the [Return] Date.

Please see http://FAQ.KVSTool.com/

Not with the same speed, conciseness, and level of convenience (incl. Filters and Previous/Next Day buttons/keyboard shortcuts).

Not at this time.

i'm trying to find award availability on ly. i see that by looking under avail. with appol or sabre it shows all the available classes and they're supposed to be p,x and j for first/business/economy awards. but for some reason "j" never shows up at all on flights from ewr or jfk, only on flights out of yyz i'm seeing j listed. what am i missing here? how can i check for econ. award availability?

Please use the [Galileo: ETR] Method to check J availability on 3-class LY flights.

great, thank you.

is there any way to check avail for vs awards?

Not at this time.