That did it. Title bar doesn't show the "R2" though, just 7.0.7. I thought in previous versions the "R" number did show. Makes it hard to tell what version is running. Seems like you need an "About" box instead of putting the version in the title bar.

Problem with Awards-Upgrades/UA
 

Am I the only person experiencing problem with the UA award? I keep getting
Datasource Err [L2]
"United Airlines - We Apologize"

Please ensure that you are running the latest version (V7.0.7.R2) and that you have MSIE Cookies enabled:

http://www.KVSTool.com/Images/MSIE_Cookies.gif

I used to be a member a few years ago and wanted to look into becoming a member again. Are there any active coupon codes available?

YGPM!

Can I have one too? My Diamond subs ends today. :) Thanks - great tool!

That didn't work, but I notice my work computer is okay. What can be wrong?

Darn, I didn't I can request coupon code on FT.. I just renewed :(

I'm a lapsed, multi-year Diamond user of KVS and am thinking about coming back to it (especially since I'm now self-employed and get to book my own travel, albeit in the back of the plane).

How are your experiences of the tool these days? I see that KVS is still active in updating it and responding to questions. (And no, I shan't be doing another comparison chart, that got me into big trouble last time!)

Also, am I right in reading the coverage chart in thinking that the display of EK data is only partial? That's where I seem to spend a lot of my life these days, despite my dislike of bling ;)

YGPM!

Must be something wrong with that machine then -- try clearing your MSIE Cookies and restarting the KVS Tool.

YGPM! ;)

Am I the only person that actually pays full price for the tool? I want PM too :(

I'm only joking, I'm perfectly happy really.

+1 ^

Understanding This Correctly?
 

Noob question...

I got KVS mostly to look for award flights. To be honest I don't understand much about fare buckets.

I went online to book a flight YYZ-RDU outbound Nov. 2, return Nov. 4. The best option was on DL and it said "Economy (T)" for the flights in both directions.

I went into KVS and searched for those flights and saw T7 for both of the segments on the outbound and T8 on both segments for the return.

Does this mean that at least at the moment, there are 7 available seats on the outbound and 8 on the return in this fare bucket, and that if the fares don't change I am very likely to be able to book this fare tomorrow or the next day? Understanding of course that there are fare rules (two days from now would be the 21-day window) and that fares could change.

How would I find the fare rules on DL.dumb?

I agree. Gad, for Diamond level it's only $6 a month and you can get get just a 6 mos. subscription for just $45. For less you can get a lower level, but very good version. Do you "coupon" seekers want it for free? KVS is great- my only little irritation with it is that it's quite slow compared with ExpertFlyer. I subscribe to both as each serves different needs of mine.

I don't think there's much more to know about fare buckets? You're pretty much there.

Yes, T7 and T8 mean there are currently 7 and 8 seats respectively in that fare class at the moment. I don't think you need to worry about the fares changing, but you could find that those 7 or 8 seats are sold and the lowest fare you can find is then in a different fare class which is more expensive.

In the fares tab, if you double-click on a row you'll see an option to view the fare rules.

Hope that helps.

KVS does everything I want it to and the price is great. Only problem is no native Mac support but VirtualBox takes care of that.

KVS Tool will be showing the revision number (if any) in the title bar, starting from the next update.

We see that you have already been able to find an answer to the above -- welcome back to the KVS Tool!

Thanks for taking the time to put together those comparison charts -- they were certainly useful (and time saving) to other members!

The "trouble" part sounds intriguing -- please feel free to share the details via PM or http://Contact.KVSTool.com/

EK Award Availability support is, indeed, limited at the moment: http://Help.KVSTool.com/#EK

Are you, perhaps, able to switch to EY instead (where the KVS Tool has exclusive Award Availability Coverage)?: ;) http://Help.KVSTool.com/#EY

Requests like these are considered on a case-by-case basis. Rest assured, that as a matter of policy, we do not issue Coupons on a routine basis or use other forms of routine discounts/marketing gimmicks, as that would be unfair to our existing loyal members.

As all account-related matters are dealt with via PM or E-Mail for privacy reasons, a "YGPM" message does not imply a specific outcome with regard to the request.

Many thanks to all of you for taking the time to share your feedback!

I'm trying to look up fares for BDL-LAX one way, but I get an error of "An invalid city has been entered" when using DotRes, and "?? ????? ????? ????..." when using PSH.

In fact, looks like this happens each time I search for fares on a route involving BDL.

Other city pairs I had no trouble with, only BDL. Any thoughts?

There is an Engine issue with the recognition of the City Code for BDL and a work-around will implemented in the next update for the [DotRes] Method.

In the meantime, you can use the [Fares: FC] Method to lookup Fares from/to BDL.

Kvs shows different availability to sabre
 

Hello!

I have been using kvs to check for a class availability on ek651 connecting with ek3 on 31st march. When ever I see the seats available on kvs I contact my agent only to be told the seats aren't there in sabre. The airline can't see them either. Any thoughts why they would be showing on kvs but not actually there?

There is currently no A Class Availability on those flights:

[KVS Availability Tool 7.0.7.R3/Diamond - Sabre: Availability/FS/US]

Thanks for that. I appreciate there are no A class now - but KVS was showing them earlier and my query was (appreciating they aren't there now) why is it than when KVS has shown them, Sabre still cant see them? This has happened on a couple of occasions with these flights.

I just wondered if it was a bug or something that I might be able to get a work around for.

It's been a week for me, and as someone for whom flying is not part of their profession, KVS has been a let down so far. I only need to book one trip, one day, next summer and am almost regretting paying full price for Platinum (which since I just found this thread seems unheard of). I joined because the of the availability to see AB and IB awards on Oneworld that EF doesn't offer. However, KVS is seemingly showing it sporadically. There have been 2 times now that I have KVS pulled up with an AAgent on the phone and she's told me different availability on partners than what I'm seeing. And, both of these differ from what's on AA.com! So frustrating.

As a first time user, I must say that I haven't found it very user friendly. I'm trying to book VCE to MCO July 10, 11 or 12, Y or J, for 5. It's annoying to have to list each individual segment, for every combination, individually, every single time to check for availability. There are at least a dozen combinations!

Your frustration is certainly understandable. However, experience shows that in 90%+ of cases, such discrepancies are caused by a User and/or Agent error. If you can provide specific flight number(s)/dates (while the alleged discrepancy is still happening), we can certainly look into your situation matter in detail.

As for IB specifically, that airline is known to have system connectivity issues with its partners.

In the meantime, for tips on dealing with Agents who may [erroneously] claim that there is no Award Availability when the KVS Tool shows otherwise, please see http://Help.KVSTool.com/#AgentSaysNo

It's not actually a bug, but rather a feature called Dynamic Availability:
http://Help.KVSTool.com/#Factors

Assuming your Agent is not located in the US, you can call EK US Reservations to take advantage of the more favourable POS US Availability and book the Seat(s) you see via the KVS Tool.

Thanks, this does make sense although my agent is in the US. No worries, Ill keep looking!

Thanks again.

As I am new to this tool I'm sure I'm missing something obvious here but when I search for availability the KVS Tool and the Mobile Companion seem to be giving me different results.

[KVS Availability Tool 7.0.8/Diamond - Sabre: Availability/FS/US]


What am I doing wrong?

You are not doing anything wrong -- different POSs have slightly different Availability:

http://Help.KVSTool.com/#Factors

Thank you for the reply.

Just when I think I'm starting to understand something............:D

KVS giving lots of "??"
 

For the past few days, I've noticed the KVS tool giving a lot of "??" results when I search different routes. For example, DXB-SIN constantly has lots of them on SQ, and so does DXB-BKK on TG.

Here is one example:

[KVS Availability Tool 7.0.7/Diamond - SNT: Awards/StarAlliance/JP-ANA-SP1]
Is there going to be a fix for this?

If the POS for the FS method is USA, then what is the POS for the mobile companion?

First thought: This is an ANA coding/interpretation problem...

I'm getting the same - but on a UA (ex-COn) flight from EWR to BOM, where it shows FS?? on a 2-class config!

However, if one does a revenue search, apparently UA has introduced an F-class bucket, which is very unusual...I wonder if UA is planning to convert some of these ultra-longhaul 772-LRs with an F-class as well?? :confused:

The POS for the Mobile Companion varies.

Please download V7.0.8.R1.

So then how do I know if the availability data of the mobile version is applicable for my POS if I don't know what the POS is? What makes it vary? What are the different POSs that could be used?

A POS is unlikely to make a significant difference in typical 'on-the-go' usage scenarios for which the Mobile Companion is intended. However, if you would like to check the Mobile Companion POS at a particular point in time, please send a copy of the results via http://Contact.KVSTool.com/ and we would be pleased to look it up for you.

Ok, what about Neiltoo's example that he posted? What was the non-USA POS the Mobile Companion was using for that search?

The / is supposed to mean 'Cabin not Applicable'. However, there is certainly a business class on the 7420 flight (I have 2 booked). I keep looking for more J to open up (to no avail). So might the / mean that more might be coming, or should it just be considered CS-, and I'm wishful thinking?



Carrier Flight From Depart To Arrive St Availability
--------- ------ ---- -------- ---- -------- --- -- -------------
AB 7420 TXL 10:00 ORD 12:10 0 FS/ CS/ YS+
BA 983 TXL 12:20 LHR 13:20 0 FS- CS+ YS+
BA 99 LHR 16:20 YYZ 18:50 0 FS+ CS- YS+
AA 4171 YYZ 20:55 ORD 21:35 0 FS- CS- YS+