Originally Posted by jasonvr (Post 20513224)

Got a new error that I haven't seen before.

The first time I do an Amadeus: Awards/M&M query after starting KVS, I get a dialog saying:

Data Source Error [L1]:
"Please log in or enroll as a new member"

However, if I try the query again, it works fine. I have a true M&M account that even has miles in it, so it's not an issue of a temporary account. Logging into the M&M website works fie as well. Problem returns every time I restart KVS

Originally Posted by fresar (Post 20537588)

why doesn't Turkish airlines come up when I search NYC-TLV on star alliance ?

Originally Posted by KVS (Post 20542410)

Please try clearing MSIE Cookies and restarting the KVS Tool.

If the issue persists, then it must be something specific to your M&M account as we have not been able to reproduce this behavior.

Originally Posted by onlysuites (Post 20548123)

KVS any ideas why the tool is showing seats that BA.com is not.

Check out 8-9th April from NCL to LHR and KVS shows seats which BA.com does not.

Its using my log in so where is it seeing seats available from?

Originally Posted by KVS (Post 20548221)

Could you please provide a screenshot from BA.com?

Originally Posted by onlysuites (Post 20548242)

Here you go

KVS showing

Originally Posted by KVS (Post 20548267)

Additional flights become available when Business Class Availability is requested:

[KVS Availability Tool 7.1.8/Diamond - Amadeus: Awards/OneWorld/AU-QFA-SP1]

Originally Posted by onlysuites (Post 20548289)

But there isn't a way to book these business class seats via AA or BA unless I am missing something?

Originally Posted by KVS (Post 20548313)

You should be able to book them as Business Class seats.

Originally Posted by KVS (Post 20548313)

You should be able to book them as Business Class seats.

Originally Posted by onlysuites (Post 20551335)

3 AA and 3 BA agents have confirmed that domestic can only be booked under Economy inventory. The Business class availability can not be used on a award.

I think the Business is showing phantom availability. You might wanna get that checked out.

Originally Posted by KVS (Post 20551457)

We have verified, and BA is definitely returning positive C Award Availability on those flights, both for its own EC members and its OneWorld partners.

Originally Posted by onlysuites (Post 20551848)

I wonder if it requires a manual sell?

Originally Posted by makikiboy (Post 20553614)

Is there a free trial that I can use?

I loaded the software but it asks me to pay for a membership.

Originally Posted by mileageking (Post 20554920)

If you're a frequent traveler, pay for Diamond membership. It's worth it and you won't regret.

Originally Posted by makikiboy (Post 20553614)

Is there a free trial that I can use?

I loaded the software but it asks me to pay for a membership.

Originally Posted by rajivarora (Post 20554243)

I am on the latest level 7.1.8. Searching [Awards/EY] and getting this error:

Data Source Error[R]:

"Invalid Input Parameters/Engine Error"

Please advise.

Originally Posted by KVS (Post 20556405)

This issue has now been resolved -- please restart the KVS Tool and try again.

Originally Posted by Rut Dog (Post 20560933)

Is there a wildcard or some other way to show all flights at a specific airport, regardless of destination or orgination?

I want to be able to identify surges in demand for ground transportation.

Originally Posted by chff (Post 20573211)

KVS is showing CS+ on award space on a SkyTeam airline via the Air France award method, but both airfrance and the airline don't show it on their website

Originally Posted by bkafrick (Post 20577557)

On the basic flight search... if I use the "default time" using Sabre, what is the time frame that it searches relative to the current time.

i.e. I searched PHL to AVP for today at noon, and it didnt show me the flight at 8:36pm or 10:30pm... is it 6 hours in the future the default?

Originally Posted by rajivarora (Post 20554243)

Hi KVS,

I am on the latest level 7.1.8. Searching [Awards/EY] and getting this error:

Data Source Error[R]:

"Invalid Input Parameters/Engine Error"

Please advise.

Originally Posted by KVS (Post 20556405)

This issue has now been resolved -- please restart the KVS Tool and try again.

Originally Posted by rajivarora (Post 20580479)

KVS, Awards/EY is broken again.

Seeing either:

• "405 - HTTP verb used to access this page is not allowed." OR
• "System"

Originally Posted by belfordrocks (Post 20484810)

Any way to search for Emirates saver award space?

Originally Posted by KVS (Post 20581598)

We are pleased to note that the KVS Tool now fully supports Award & Upgrade Availability on Emirates Airlines [EK]

Originally Posted by jarino (Post 20587219)

I think for economy awards on EK, there's class N for awards booked with Skywards and class X for awards booked by partner airlines. Most likely the tool shows the latter?

Originally Posted by Loquascious (Post 20586895)

I am new to KVS and bought a Diamond subscription. Is there a site with a good tutorial on how to use KVS to it's full capabilities? I know it's a highly valued tool, but how can I get the most out of it?

Originally Posted by kirkpt (Post 20590524)

Trying to book 2 business class tickets on aa using etihad
I am seeing availability AUH - ORD direct CS2 on Feb1 2014, using KVS but when I call aa they can not see to book - I called 2 different reps - any ideas? I thought if you could see it on kvs award availability then it was bookable using awards

Originally Posted by KVS (Post 20590571)

Those Award Seats are available -- for tips on dealing with Agents, who may claim otherwise, please see http://Help.KVSTool.com/#AgentSaysNo

[KVS Availability Tool 7.1.9/Diamond - Sabre: Awards/EY]

Originally Posted by kirkpt (Post 20590733)

thanks - I will try again- what fare class should I reference when calling?