Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#871
Formerly known as awald
Join Date: Feb 2015
Posts: 13
Thanks for the information and quick response. As I am new to this, can you tell me why SQ's QMJFKNS does not appear to work?
According to the fare rules, the ticket must be issued in Area 1 (North America) and travelling to Area 2/3, CHECK.
The flight must be transatlantic on SQ 25 or SQ 26. CHECK
Just trying to find the cheapest flight from NYC to BKK between 11/30 and 12/12.
Then, what is the best way to search for these fare classes? Going direct to some of the airlines does not allow you to input the fare class. Any good options for this?
On a separate note, are there any good ways to find cheap mileage runs?
All of the help is appreciated again.
According to the fare rules, the ticket must be issued in Area 1 (North America) and travelling to Area 2/3, CHECK.
The flight must be transatlantic on SQ 25 or SQ 26. CHECK
Just trying to find the cheapest flight from NYC to BKK between 11/30 and 12/12.
Then, what is the best way to search for these fare classes? Going direct to some of the airlines does not allow you to input the fare class. Any good options for this?
On a separate note, are there any good ways to find cheap mileage runs?
All of the help is appreciated again.
#872




Join Date: May 2007
Location: ORD, DEL
Programs: AA (Plt Pro; 1.5 MM)
Posts: 6,223

It's like when ITA offers me a four hour flight in Y when I explicitly said J or higher, saving me 4 GBP: no thanks.

It's up to you to widen your search parameters.
Do I want J or Y? Well, usually Y because experience has taught me to assume that I can't afford J, but I would surely prefer J when the difference is very little and affordable.
Similarly, do I want a 15-hour nonstop to some Asian city or 22 hours with a connection? The answer may seem obvious till you consider the details. For example, the nonstop arrives at 1AM forcing me to get a hotel or sit in some plastic chair in the arrival hall till my next flight at 10AM; in contrast, the connecting flight allows me to spend the extra time in a first class lounge somewhere with shower and food, followed by 7AM arrival and a comfortable forward connection.
These are real example, such things do happen. There isn't a software package written that will allow us to "widen search" in all ways that are meaningful to human needs.
Last edited by aktchi; Feb 25, 2015 at 10:56 am Reason: Typos!
#873


Join Date: Sep 2014
Location: USA/Canada
Programs: UA Premier 1K, AC SE, Delta Platinum Medallion, Marriott Titanium
Posts: 451
ExpertFlyer Confusion
Hey guys,
Little confusion about ExpertFlyer. Looking at YUL-MIA... in "available classes" it shows "J0 D0 I0 Y0 B0 H0 K0 M0 L0 W0 V0 G0 N0 S0 O0 Q0" which from my understanding shows that there are 0 flights available.

However, when I click the "seat gadget", I see that some seats are available.

Why is this? I am trying to understand all the intrinsic features about ExpertFlyer but this has me
Little confusion about ExpertFlyer. Looking at YUL-MIA... in "available classes" it shows "J0 D0 I0 Y0 B0 H0 K0 M0 L0 W0 V0 G0 N0 S0 O0 Q0" which from my understanding shows that there are 0 flights available.

However, when I click the "seat gadget", I see that some seats are available.

Why is this? I am trying to understand all the intrinsic features about ExpertFlyer but this has me
#874
FlyerTalk Evangelist


Join Date: Dec 2007
Location: BOS/ORH
Programs: Free Agent
Posts: 18,346
If you look at the seats, All but 2 (11 E&F) either require a premium seat fee, Full Fare, limited to elites, Handicapped or completely blocked. I assume none of those without assignments have gone on to claims the 2 seats open to everyone
The icon key should be at the top right above the seat map showing which seats qualify as:
Available
Premium Only
Handicap-Accessible
Paid & Premium
Occupied
Blocked
Lavatory
Paid
The icon key should be at the top right above the seat map showing which seats qualify as:
Available
Premium Only
Handicap-Accessible
Paid & Premium
Occupied
Blocked
Lavatory
Paid
Last edited by CDKing; Feb 24, 2015 at 1:54 pm
#876
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013

Do I want J or Y? Well, usually Y because experience has taught me to assume that I can't afford J, but I would surely prefer J when the difference is very little and affordable.
Similarly, do I want a 15-hour nonstop to some Asian city or 22 hours with a connection? The answer may seem obvious till you consider the details. For example, the nonstop arrives at 1AM forcing me to get a hotel or sit in some plastic chair in the arrival hall till my next flight at 10AM; in contrast, the connecting flight allows me to spend the extra time in a first class lounge somewhere with shower and food, followed by 7AM arrival and a comfortable forward connection.
These are real example, such things do happen. There isn't a software package written that will allow you to "widen your search" is all ways that are meaningful to human needs.
Similarly, do I want a 15-hour nonstop to some Asian city or 22 hours with a connection? The answer may seem obvious till you consider the details. For example, the nonstop arrives at 1AM forcing me to get a hotel or sit in some plastic chair in the arrival hall till my next flight at 10AM; in contrast, the connecting flight allows me to spend the extra time in a first class lounge somewhere with shower and food, followed by 7AM arrival and a comfortable forward connection.
These are real example, such things do happen. There isn't a software package written that will allow you to "widen your search" is all ways that are meaningful to human needs.
#877
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
#878
FlyerTalk Evangelist




Join Date: Mar 2013
Location: London
Posts: 17,013
#879
Moderator: American AAdvantage




Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT EXP; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,948
A very useful place for questions like this, loaded with information, is in thevTravel Tools Fourm: http://www.flyertalk.com/forum/trave...sk-thread.html
Remember, seat charts merely show seats that have been assigned, and seats that are blocked for various reasons from crew rest to you name it. Some passengers don't select / obsess over seats, and in some cases there may be groups (e.g. cruise passengers, etc.) without seat assignments.
When you see F0, J0, Y0 you can be pretty sure the airline is unwilling, unable to sell more seats, and in fact might be oversold.
Remember, seat charts merely show seats that have been assigned, and seats that are blocked for various reasons from crew rest to you name it. Some passengers don't select / obsess over seats, and in some cases there may be groups (e.g. cruise passengers, etc.) without seat assignments.
When you see F0, J0, Y0 you can be pretty sure the airline is unwilling, unable to sell more seats, and in fact might be oversold.
#883
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
<Redacted by moderator>. EF says it's going to do X, it has an API of sorts, to BA's GDS that produces X+Y. EF then says to me: here's X and shows me X+Y instead of doing the trivial task of accounting for the fault in the API it's using and stripping out Y. If such a task of doing what you say you're doing is completely unprogrammable, perhaps the text saying "here's X" should be changed to "here isn't X"
<Redacted by moderator>
<Redacted by moderator>
Last edited by TWA884; Feb 25, 2015 at 5:24 pm Reason: Snarky and snide remarks
#885
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
I could understand the complaint if you asked for non-stop BA flights, and all you got was connecting itineraries on other airlines.
But you're getting everything you ask for here. You're also sometimes getting some more, laid out in a way which does not confuse. That's why I find it impossible to understand why this should be considered anything more than a minor bemusement.
Last edited by TWA884; Feb 25, 2015 at 5:38 pm Reason: Edited quoted post to conform to prior moderator edit





