Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Aug 4, 2022 | 2:09 pm
#2626
Join Date: Mar 2009
Posts: 142
Aug 4, 2022 | 2:18 pm
#2627
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Aug 4, 2022 | 9:39 pm
#2628
Join Date: Mar 2009
Posts: 142
thanks. lastly, is it possible to create an alert that will cover a range of dates? i.e. rather than creating an alert for one specific flight, I'm looking for any (F) seat on any flight that becomes available between XX month and XX months or between days. Or is that too much strain on the server?
Last edited by larciel; Aug 4, 2022 at 11:08 pm
Aug 4, 2022 | 11:24 pm
#2629
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
thanks. lastly, is it possible to create an alert that will cover a range of dates? i.e. rather than creating an alert for one specific flight, I'm looking for any (F) seat on any flight that becomes available between XX month and XX months or between days. Or is that too much strain on the server?
Aug 5, 2022 | 7:37 am
#2630
Join Date: Aug 2022
Posts: 2
I am fairly new to EF. I am trying to find award availability on Iberia Airlines but no matter what dates I pick and what fare classes I choose I get "IB award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience." Along with "No availability can be found for the date and class(es) specified." Even though I can go to AA or Iberia and confirm award availability.
Aug 5, 2022 | 9:03 am
#2631
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
I am fairly new to EF. I am trying to find award availability on Iberia Airlines but no matter what dates I pick and what fare classes I choose I get "IB award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience." Along with "No availability can be found for the date and class(es) specified." Even though I can go to AA or Iberia and confirm award availability.
Aug 10, 2022 | 8:10 am
#2632
Join Date: Jan 2014
Location: Australia
Posts: 1,060
Hi,
Is there any way to correct the flight date after purchasing a Seat Alert on Expert Flyer? Unfortunately the wrong date was inadvertently selected when I was setting up the Seat Alert and I didn't notice it until after I had completed the purchase. Or have I wasted my money and just have to buy a new alert?
Is there any way to correct the flight date after purchasing a Seat Alert on Expert Flyer? Unfortunately the wrong date was inadvertently selected when I was setting up the Seat Alert and I didn't notice it until after I had completed the purchase. Or have I wasted my money and just have to buy a new alert?
Aug 10, 2022 | 12:53 pm
#2633
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Hi,
Is there any way to correct the flight date after purchasing a Seat Alert on Expert Flyer? Unfortunately the wrong date was inadvertently selected when I was setting up the Seat Alert and I didn't notice it until after I had completed the purchase. Or have I wasted my money and just have to buy a new alert?
Is there any way to correct the flight date after purchasing a Seat Alert on Expert Flyer? Unfortunately the wrong date was inadvertently selected when I was setting up the Seat Alert and I didn't notice it until after I had completed the purchase. Or have I wasted my money and just have to buy a new alert?
Aug 15, 2022 | 4:11 pm
#2636
Join Date: Mar 2010
Location: Austin TX
Programs: AA EXEP 2MM, Delta Diamond, Hilton Diamond, Avis President Club, Marriot gold,Emerald Exec,
Posts: 413
Need help on if we can search for Delta flight on how to use Regional upgrade Cert in Expert flyer using Available class. Which Fare Class in Business code. I know the DL Award Search is not working right now. Or How to search if I can use Regional upgrade certificate ?
Aug 15, 2022 | 10:06 pm
#2637
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,667
Need help on if we can search for Delta flight on how to use Regional upgrade Cert in Expert flyer using Available class. Which Fare Class in Business code. I know the DL Award Search is not working right now. Or How to search if I can use Regional upgrade certificate ?
start reading from post 1785 (linked above) onward.
However there have been reports in the main RUC thread of RUC availability not equalling Z, so YMMV. In any case that is a subject for followup in the DL forum, not here.
Aug 18, 2022 | 4:24 am
#2638
Join Date: Aug 2012
Programs: UA 1K/MM, EY Plat, EK Silver
Posts: 929
Minimum Connect Times
Hi,
Can EF or a reader please explain these line to me from the MCT query for AF at CDG
This is a connection from International to International, both in Terminal 2E, but what does CDS, EY, mean?
Why is the line published if the MCT is the same as standard on-line/off-line International to International given above it?
AF-AF II 1.30 CDS N/A - EY TRM 2E - 2E
and it contradicts this line which is below it
AF-AF II 1.00 CDS N/A - ** TRM 2E - 2E 21JUL22 - INF (which I interpret as 1 hr from 7/22, but I still don't know what CDS means)
thanks in advance - I am looking to ascertain the MCT at CDG for AF681 from ATL to AF962 to TLV
Can EF or a reader please explain these line to me from the MCT query for AF at CDG
This is a connection from International to International, both in Terminal 2E, but what does CDS, EY, mean?
Why is the line published if the MCT is the same as standard on-line/off-line International to International given above it?
AF-AF II 1.30 CDS N/A - EY TRM 2E - 2E
and it contradicts this line which is below it
AF-AF II 1.00 CDS N/A - ** TRM 2E - 2E 21JUL22 - INF (which I interpret as 1 hr from 7/22, but I still don't know what CDS means)
thanks in advance - I am looking to ascertain the MCT at CDG for AF681 from ATL to AF962 to TLV
Last edited by sabbasolo; Aug 18, 2022 at 9:13 am
Aug 24, 2022 | 2:51 am
#2639
Join Date: Mar 2011
Location: London
Programs: BA Silver, Hilton Gold, IHG Platinum
Posts: 60
Unfortunately BA & Iberia awards searches are currently failing with this error:
BA award inventory is temporarily unavailable due to an issue with our data provider. They are actively working to fix the issue. Thank you for your patience.
Aug 24, 2022 | 8:03 pm
#2640
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928