Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Sep 28, 2022 | 11:04 am
#2688
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
If you want to see AF Z inventory you can see it via the Flight Availability search or add Z as an Other Class to the award search when searching another defined award class.
Oct 2, 2022 | 5:00 am
#2689
Join Date: Jun 2008
Posts: 3,044
The route alert does the same search and will see the same results that you see, however the reservation system will normally return connection options with inventory in the requested class before flights that don't have it. Both the current and beta site use the same back end data engine, so you'll see the same amount of results. If you have further questions please email us with specific examples.
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
Oct 2, 2022 | 8:07 am
#2690
Join Date: Jan 2014
Posts: 334
Dear ExpertFlyer,
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
Oct 2, 2022 | 3:34 pm
#2691
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Before I spend the money for EF, I have a question that I think is related.
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
This winter I want to go to/from London on UA (or a partner) from WAS. Award flight costs are quite high when performing general searches. However, for example, last week I found a return via BOS for 1/2 the miles.
EF can be set to monitor a group of flights in a date range for, say IAD-LHR, EWR-LHR, BOS-LHR, etc.?
Thanks!
Dear ExpertFlyer,
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
I have a confirmed booking for a routing AAA-BBB-CCC / DDD-BBB-AAA with LX. Between each flight there are several days or even weeks (i.e. stopovers not layovers). I would like to move forward the flight DDD-BBB one day and the flight BBB-AAA one week back. How can I check the availability for a certain booking class either for rebooking or a new booking? I guess I can't search for single segments, as they are married segments? And LX doesn't offer the same fare classes for rebooking or a new booking. Thanks.
Oct 3, 2022 | 12:16 am
#2692
Join Date: Jan 2014
Posts: 334
They are definitely priced together. DDD-BBB on its own is much more expensive than DDD-BBB-AAA. It's a (long) stopover allowed by the fare rules. Yes, I meant "monitor" the flight for booking class availability.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Last edited by aflo; Oct 3, 2022 at 4:59 am
Oct 3, 2022 | 7:48 am
#2693
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
They are definitely priced together. DDD-BBB on its own is much more expensive than DDD-BBB-AAA. It's a (long) stopover allowed by the fare rules. Yes, I meant "monitor" the flight for booking class availability.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Edit: maybe it was just a case of a suboptimal agent. I called again today (suprisingly I ended up in Basel!) and it was no problem to rebook to a day earlier.
Oct 13, 2022 | 6:33 am
#2696
Join Date: May 2018
Location: FRA
Programs: LH SEN
Posts: 1,937
This is more of a feature request...
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
Oct 13, 2022 | 3:45 pm
#2697
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
This is more of a feature request...
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
When I'm on https://www.expertflyer.com/flightAlertList.do and have switched to the "Seat Alerts" tab it would be really useful to have a link to the seat map for the configured flight + cabin of each alert.
Oct 17, 2022 | 12:55 pm
#2698
Join Date: Nov 2019
Posts: 155
Small tweak request:
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
Oct 17, 2022 | 2:17 pm
#2699
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Small tweak request:
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
There are actually a few cases where Swiss Airlines opens up partner space for first class award redemptions in the O bucket. Currently, ExpertFlyer only allows you to search using the I bucket for Swiss Airlines awards. Manually adding the O bucket to the search does not work. It would be great if you could add support for the O bucket here for the cases where it does open up.
Oct 25, 2022 | 8:22 am
#2700
Join Date: Feb 2018
Programs: Amex Plat, Marriott PP, HH G, GC Jade
Posts: 127
Hello, can anyone help me checking this: I’m booked (X fare) on QR128 MXP-DOH on October 28th and I would like to know economy-business availability. I’m QR Privilege Gold and hoping for an upgrade…
Thanks in advance! :-)
Thanks in advance! :-)