Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Dec 19, 2022 | 11:16 pm
#2731
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Is there a way to set flight availability (inventory) alerts flights with married segments? For example, I want to set alerts for a specific flight from LAX - JFK - LHR (just an example, think of any flight with a connection) with a (for example) D class inventory on both segments. But ExpertFlyer only allows me to set alerts for each segment separately. Then the alerts trigger and expire. But when I log on to EF to check availability, the ticket is not available from LAX - JFK - LHR in D class. It's only available as a separate booking for each segment. Is it possible to set alerts for a routing with connecting flights?
Last edited by nort; Dec 20, 2022 at 12:29 pm Reason: wrong class code used as example, changed C to D
Dec 20, 2022 | 11:46 am
#2732
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Is there a way to set flight availability (inventory) alerts flights with married segments? For example, I want to set alerts for a specific flight from LAX - JFK - LHR (just an example, think of any flight with a connection) with a C class inventory on both segments. But ExpertFlyer only allows me to set alerts for each segment separately. Then the alerts trigger and expire. But when I log on to EF to check availability, the ticket is not available from LAX - JFK - LHR in C class. It's only available as a separate booking for each segment. Is it possible to set alerts for a routing with connecting flights?
As you know C upgrade inventory should only be searched segment by segment to get accurate inventory, so you wouldn't want married segment searching/alerting for C inventory anyway.
Dec 20, 2022 | 12:17 pm
#2733
Join Date: Apr 2016
Location: USA
Programs: AA Exec Plat, Hilton Gold, Marriott/SPG Gold
Posts: 221
Thank you. I look forward to the next version. My question is regarding a paid ticket, I made a mistake in the class code - my apologies. It's corrected now.
Last edited by nort; Dec 20, 2022 at 12:28 pm
Dec 24, 2022 | 7:35 am
#2734
Join Date: May 2013
Posts: 757
New to EF (purchased premium membership yesterday).
I am trying to find partner award availability for Swiss and Im a bit confused. I believe this would be I class.
EF does not show I0 as Id expect, it simply does not mention I class at all in the list of seats. Is this standard?
I tried to investigate more, and I cannot get it to show I availability even for flights that are bookable. LX LAX-ZRH on Feb 6, for example is bookable on UA and Aeroplan, but EF does not mention I fare bucket. It just lists: F7 A7J9 C9 D9 Z9 P9 G9 E9 N9 Y9 B9M9 U9 H9 Q9 V9 W9 S9T9 L9 K9
Im just a little confused. I guess my questions are:
1.) in general does EF show a zero for no no availability (e.g. Y0) or is the fare class removed entirely from the list?
2.) for this case specifically, why cant I get EF to show a single I seat on LX, even when I know one is available?
I am trying to find partner award availability for Swiss and Im a bit confused. I believe this would be I class.
EF does not show I0 as Id expect, it simply does not mention I class at all in the list of seats. Is this standard?
I tried to investigate more, and I cannot get it to show I availability even for flights that are bookable. LX LAX-ZRH on Feb 6, for example is bookable on UA and Aeroplan, but EF does not mention I fare bucket. It just lists: F7 A7J9 C9 D9 Z9 P9 G9 E9 N9 Y9 B9M9 U9 H9 Q9 V9 W9 S9T9 L9 K9
Im just a little confused. I guess my questions are:
1.) in general does EF show a zero for no no availability (e.g. Y0) or is the fare class removed entirely from the list?
2.) for this case specifically, why cant I get EF to show a single I seat on LX, even when I know one is available?
Last edited by dval44; Dec 24, 2022 at 8:04 am
Dec 24, 2022 | 8:26 am
#2735
Moderator: Hyatt, American Express; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,678
The answer to (1) is yes, it will show 0s.
However you are searching "Flight Availability" which only searches paid inventory -- look under "Awards & Upgrades" instead.
However you are searching "Flight Availability" which only searches paid inventory -- look under "Awards & Upgrades" instead.
Dec 27, 2022 | 3:58 pm
#2737
Join Date: Sep 2022
Programs: HH Diamond
Posts: 100
I'm getting this message for looking a seat map to check availability in F for ANA:
There was an error message from the airline when trying to retrieve this seat map: PRS NOT ALLOWED THIS CLASS OR ZONE
What does this mean? Anyway around this?
There was an error message from the airline when trying to retrieve this seat map: PRS NOT ALLOWED THIS CLASS OR ZONE
What does this mean? Anyway around this?
Dec 27, 2022 | 7:32 pm
#2738
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
It means the airline isn't allowing seat assignments in the cabin so it isn't returning a seat map.
Jan 1, 2023 | 9:19 am
#2739
Join Date: Jul 2021
Location: Vancouver
Programs: Aeroplan 75K
Posts: 137
Not sure if anyone else is seeing this but I've had some issues with the log-in with Facebook on ExpertFlyer. Tried on Edge, Safari, and Chrome. Developer tool console shows:
Code:
Uncaught ReferenceError: loginFB is not defined at HTMLDivElement.onclick ((index):187:85) onclick @ (index):187:85)
Jan 1, 2023 | 11:51 am
#2740
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Not sure if anyone else is seeing this but I've had some issues with the log-in with Facebook on ExpertFlyer. Tried on Edge, Safari, and Chrome. Developer tool console shows:
Code:
Uncaught ReferenceError: loginFB is not defined at HTMLDivElement.onclick ((index):187:85) onclick @ (index):187:85)
Jan 2, 2023 | 11:26 am
#2742
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Jan 12, 2023 | 3:54 am
#2743
Join Date: Jun 2021
Programs: ?
Posts: 42
Iberia not listed among airlines to search award availability for
Jan 12, 2023 | 8:59 am
#2744
formerly mattking2000
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,481
Hi, I realize this is a small-ish amount of people who need this service, but I'm going to ask anyway as I suspect timatic SHOULD have this info -- is there a way to see BN(O), British National (Overseas) visa / travel requirements?
It's a second class of British citizenship that doesn't confer as wide-ranging visa-free travel as a full British subject, but one with a separate passport nonetheless:
https://en.wikipedia.org/wiki/Britis...seas)_passport
https://en.wikipedia.org/wiki/Visa_r...nals_(Overseas)
... and while Wikipedia is great, it's not exactly something airline agents see / rely on!
Appreciate any help into this.
It's a second class of British citizenship that doesn't confer as wide-ranging visa-free travel as a full British subject, but one with a separate passport nonetheless:
https://en.wikipedia.org/wiki/Britis...seas)_passport
https://en.wikipedia.org/wiki/Visa_r...nals_(Overseas)
... and while Wikipedia is great, it's not exactly something airline agents see / rely on!
Appreciate any help into this.
Last edited by BA Humbug; Jan 12, 2023 at 9:07 am
Jan 12, 2023 | 10:24 am
#2745
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Just sharing it for anyone who might be registering with ExpertFlyer for the sole purpose to find Iberia award availability (like I did an hour ago): it appears like Iberia just has been removed from the list of airlines to be selected on ExpertFlyer for the award availability search. Iberia award information does not appear to be displayed on ExpertFlyer. So in case you are looking like myself to use your Iberia Avios to fly business with Iberia, you might have to manually check on Iberia.com or try to find a different service.
Hi, I realize this is a small-ish amount of people who need this service, but I'm going to ask anyway as I suspect timatic SHOULD have this info -- is there a way to see BN(O), British National (Overseas) visa / travel requirements?
It's a second class of British citizenship that doesn't confer as wide-ranging visa-free travel as a full British subject, but one with a separate passport nonetheless:
https://en.wikipedia.org/wiki/Britis...seas)_passport
https://en.wikipedia.org/wiki/Visa_r...nals_(Overseas)
... and while Wikipedia is great, it's not exactly something airline agents see / rely on!
Appreciate any help into this.
It's a second class of British citizenship that doesn't confer as wide-ranging visa-free travel as a full British subject, but one with a separate passport nonetheless:
https://en.wikipedia.org/wiki/Britis...seas)_passport
https://en.wikipedia.org/wiki/Visa_r...nals_(Overseas)
... and while Wikipedia is great, it's not exactly something airline agents see / rely on!
Appreciate any help into this.