Feb 14, 2015, 12:53 pm
Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
Jul 12, 2022 | 11:54 am
#2612
Join Date: Mar 2008
Posts: 2,024
I hope I'm making sense here.
Is there a way to create flight alert (perhaps I'm using the wrong wording) for a specific Delta flight (9/10/22 DEN-DTW-ALB) that will alert me when there are TWO seats in fare class I and Q or in fare class Z and U available?
Is there a way to create flight alert (perhaps I'm using the wrong wording) for a specific Delta flight (9/10/22 DEN-DTW-ALB) that will alert me when there are TWO seats in fare class I and Q or in fare class Z and U available?
Jul 12, 2022 | 12:10 pm
#2613
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
You can set any quantity you want for a Flight Alert, however each alert is for 1 class code, not a combination of them.
Jul 14, 2022 | 12:45 am
#2614
Join Date: Jan 2000
Programs: UA 1k, AA EXPLT, NZ GE, VA PLT Hyatt Diam, Marr Plat, HH Diam
Posts: 3,740
Just received a slew of AA C (upgrade) alerts as EF is showing all AA flights are C7 (upgrades). I wish! Is there a bug in the system? Will the system automatically resurrect the alerts I created or do I have to do that manually and create again?
Jul 14, 2022 | 9:11 am
#2615
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
There is no bug, AA changed the C inventory while making updates overnight (judging by the time that you made this post). If you want an alert to keep searching go to the View Saved Alerts page, click on the Notified box and click the resubmit button for the alerts you want to resubmit.
Jul 18, 2022 | 2:52 pm
#2616
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Ambassador (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,722
Just FYI for people using EF, there seems to be either a temporary issue or a permanent issue with B6 and EMS seats. EF is currently showing EMS seats as occupied, even if they are not. I know this was working properly within the last few months. I already contacted EF support about this, so this is really to let people know about this issue.
Jul 18, 2022 | 3:29 pm
#2617
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
Just FYI for people using EF, there seems to be either a temporary issue or a permanent issue with B6 and EMS seats. EF is currently showing EMS seats as occupied, even if they are not. I know this was working properly within the last few months. I already contacted EF support about this, so this is really to let people know about this issue.
Jul 30, 2022 | 12:10 pm
#2621
Join Date: Mar 2010
Location: Austin TX
Programs: AA EXEP 2MM, Delta Diamond, Hilton Diamond, Avis President Club, Marriot gold,Emerald Exec,
Posts: 413
Hello Experts,
Is the chrome extension or scripts available for Expert Flyer where it highlights the rows with available inventory on Award search ? I had it in my old laptop and can't remember how I got it ?
Is the chrome extension or scripts available for Expert Flyer where it highlights the rows with available inventory on Award search ? I had it in my old laptop and can't remember how I got it ?
Aug 1, 2022 | 10:05 am
#2622
Join Date: Jan 2010
Location: Helsinki, Finland
Posts: 49
Hello,
first time Expert flyer user on this level. I'm looking a good city to star a trip to MIA on October (18.10.22-8.11.22). It seems there is a valid fare (INN0C6S4) on AA, BA and AY which would need space on I inventory. Then I go and see if there is space on those days and there is both on AA and BA (same flights but different flight numbers).
After I go and see from google flights or Matrix but its only giving me flights with C/D/R inventory and fare RNN0C6S2 which is 400 euro higher than INN0C6S4. I'm I doing something wrong or what?
I'm just looking a good starting city as my plan is to do something like BUD-LHR-MIA-LHR-HEL-XXX as I have done years now but it seems I can not find decent city to start.
first time Expert flyer user on this level. I'm looking a good city to star a trip to MIA on October (18.10.22-8.11.22). It seems there is a valid fare (INN0C6S4) on AA, BA and AY which would need space on I inventory. Then I go and see if there is space on those days and there is both on AA and BA (same flights but different flight numbers).
After I go and see from google flights or Matrix but its only giving me flights with C/D/R inventory and fare RNN0C6S2 which is 400 euro higher than INN0C6S4. I'm I doing something wrong or what?
I'm just looking a good starting city as my plan is to do something like BUD-LHR-MIA-LHR-HEL-XXX as I have done years now but it seems I can not find decent city to start.
Aug 2, 2022 | 1:13 pm
#2623
Join Date: Mar 2009
Posts: 142
If this was asked already, pardon me.
I searched for 'VS' but couldn't find what I was looking for.
I'm trying to book LAX-HND for ANA Suite F using VS miles. Seems like I have to manually search UA to find seat. Can EF do this for me if I pay for the service?
Thanks
I searched for 'VS' but couldn't find what I was looking for.
I'm trying to book LAX-HND for ANA Suite F using VS miles. Seems like I have to manually search UA to find seat. Can EF do this for me if I pay for the service?
Thanks
Aug 3, 2022 | 1:33 pm
#2624
Join Date: Jul 2018
Location: SEA
Programs: AS MVPG, Hilton Diamond
Posts: 34
Hi there - I apologize if this is a known issue and has been discussed before. I'm trying to search for FJ award availability on EF, but am always getting "No availability can be found for the date and class(es) specified", rather than a list of flights with no award seat, even on the days there are FJ flights on the route I'm searching for. For example:
Am I missing anything..?
Am I missing anything..?
Last edited by Domo5; Aug 3, 2022 at 1:50 pm
Aug 3, 2022 | 4:36 pm
#2625
Company Representative - ExpertFlyer
Join Date: Jan 2005
Posts: 2,928
We just did that same search and see the flight being returned, please try again.
You can use ExpertFlyer to search for ANA award inventory. It doesn't matter that you're using VS miles or another partners miles, we show partner inventory for ANA.
You can use ExpertFlyer to search for ANA award inventory. It doesn't matter that you're using VS miles or another partners miles, we show partner inventory for ANA.
Last edited by TWA884; Aug 3, 2022 at 7:45 pm Reason: Merge consecutive posts by the same member; please use the multi-quote function. Thank you.