Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#2086




Join Date: Nov 2015
Location: PDX
Programs: AS Atmos Platinum, AC, AF/KL, AV, BA, VS | Hilton, Hyatt
Posts: 522
#2087
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
I searched BA and they do match what Expert Flyer shows but AA matches what Alaska shows. I don't have a QF account to see what they show but none of that really matters if I'm using Alaska points as my currency. So now my question is from what database is Alaska drawing on and how can we use that to track seats? I did try searching for my example route in EF using Alaska as the airline and it could pull up Economy seats but U (which is what Business on Qantas codes as but First Upgrade on Alaska) shows 0 so I don't know what special code to use to find either Business or First seats that seem to be available to Alaska and American but not other partners.
Because married sector games aren't relevant to your search, I would tend to suspect the latter possibility. That is also supported by the fact that for your date, what AA shows to me is matched by what QF shows to me, and what BA shows to me matches what EF shows.
And if that is the cause, then there is no alternative but to search the relevant airline websites yourself. If it's not published to the GDS, EF can't help.
#2089


Join Date: Dec 2008
Location: DCA
Programs: DL Diamond
Posts: 327
#2090
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
If you mean the exact times a flight took off and landed, that only goes back 7 days. The airline noted comments is available only a couple days in the past at most.
#2091


Join Date: Dec 2008
Location: DCA
Programs: DL Diamond
Posts: 327
#2092




Join Date: Aug 2000
Location: TN
Programs: DL LT PL/2.920MM, Global Entry, LT PL Marriott, GHertz
Posts: 6,850
Where do I go for a seatmap when EF cannot display because the flight in question is ‘under airport control’? In this case, this is 36 hours prior to departure.
#2093


Join Date: Dec 2007
Location: Earth
Programs: AA - EXP 1MM, Marriott/SPG Plat, Hilton Gold, BA, DL, TWA Royal Ambassador
Posts: 309
I was trying to find the reasons for a LOT flight that was cancelled at the end of August.... Thanks.
#2095
Moderator: Hyatt, American Express; FlyerTalk Evangelist




Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, AA EXP, UA Silver, Hyatt Glob, Mlife Noir (=> Marriott Amb), invol FT beta tester
Posts: 21,677
I Googled "fare routing rules CXR" and got
https://www.atpco.net/glossary/C
on page 2: "CXR: Abbreviation for carrier."
https://www.atpco.net/glossary/C
on page 2: "CXR: Abbreviation for carrier."
#2096


Join Date: Aug 2012
Programs: UA 1K/MM, EY Plat, EK Silver
Posts: 929
I Googled "fare routing rules CXR" and got
https://www.atpco.net/glossary/C
on page 2: "CXR: Abbreviation for carrier."
https://www.atpco.net/glossary/C
on page 2: "CXR: Abbreviation for carrier."
#2097
Join Date: Jul 2007
Programs: AA, Delta, Hilton, Starwood, Mariott, Hyatt, United
Posts: 3
Hello,
Looking for guidance on how to use EF to find the miles accumulated for a flight. I've used EF for several years but can't seem to find that function. Odds are I'm just missing it.
Thanks for any help.
Looking for guidance on how to use EF to find the miles accumulated for a flight. I've used EF for several years but can't seem to find that function. Odds are I'm just missing it.
Thanks for any help.
#2098
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
The Flight Details show the base amount of miles of the flight. The amount of miles credited is based on the fare class you book.
#2099




Join Date: Jun 2019
Location: CLT
Programs: AA
Posts: 503
Hey guys. First time using EF, tinkering around with the trial period before committing to a paid membership. For background - looking to snag an award ticket on ANA to Japan next November. That's a bit too far out to book tickets just yet, but I figured I'd try getting used to the tools at my disposal beforehand. Playing around with some "what if" scenarios with flights next years just to get my feet wet.
Very new to all of this, so maybe this is my not understanding how airlines work with awards, fare codes, etc. or maybe I'm not understanding ExpertFlyer.
First observation - if I search for reward tickets on the ANA website I can do so well into September 2020. If I try the same dates on ExpertFlyer it says it's too far in the future. Is there a reason for that? Says dates that far in the future aren't supported by the airline, but the airline's website seems to work...?
In any event, I tried some August dates to see what I could learn. I picked two arbitrary dates for outbound / return, and on ANA's website I can see that there is award inventory in business class, for both legs (non-stop flights NH11/NH12 between ORD and NRT). If I try the same inquiry on ExpertFlyer it shows that there is indeed availability on the outbound, but not the return. Any reason why it wouldn't see the return leg?
Finally, I figured I'd drill into the outbound flight fare inventory to see if I could learn how many reward tickets tend to be made available in early booking. From the previous EF query it tells me that business class reward tickets are an "I" fare. If I search on that flight, no "I" fare bucket shows up at all.
Suffice to say I'm a bit confused all around here!
Very new to all of this, so maybe this is my not understanding how airlines work with awards, fare codes, etc. or maybe I'm not understanding ExpertFlyer.
First observation - if I search for reward tickets on the ANA website I can do so well into September 2020. If I try the same dates on ExpertFlyer it says it's too far in the future. Is there a reason for that? Says dates that far in the future aren't supported by the airline, but the airline's website seems to work...?
In any event, I tried some August dates to see what I could learn. I picked two arbitrary dates for outbound / return, and on ANA's website I can see that there is award inventory in business class, for both legs (non-stop flights NH11/NH12 between ORD and NRT). If I try the same inquiry on ExpertFlyer it shows that there is indeed availability on the outbound, but not the return. Any reason why it wouldn't see the return leg?
Finally, I figured I'd drill into the outbound flight fare inventory to see if I could learn how many reward tickets tend to be made available in early booking. From the previous EF query it tells me that business class reward tickets are an "I" fare. If I search on that flight, no "I" fare bucket shows up at all.
Suffice to say I'm a bit confused all around here!
#2100
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Hey guys. First time using EF, tinkering around with the trial period before committing to a paid membership. For background - looking to snag an award ticket on ANA to Japan next November. That's a bit too far out to book tickets just yet, but I figured I'd try getting used to the tools at my disposal beforehand. Playing around with some "what if" scenarios with flights next years just to get my feet wet.
Very new to all of this, so maybe this is my not understanding how airlines work with awards, fare codes, etc. or maybe I'm not understanding ExpertFlyer.
First observation - if I search for reward tickets on the ANA website I can do so well into September 2020. If I try the same dates on ExpertFlyer it says it's too far in the future. Is there a reason for that? Says dates that far in the future aren't supported by the airline, but the airline's website seems to work...?
Very new to all of this, so maybe this is my not understanding how airlines work with awards, fare codes, etc. or maybe I'm not understanding ExpertFlyer.
First observation - if I search for reward tickets on the ANA website I can do so well into September 2020. If I try the same dates on ExpertFlyer it says it's too far in the future. Is there a reason for that? Says dates that far in the future aren't supported by the airline, but the airline's website seems to work...?
In any event, I tried some August dates to see what I could learn. I picked two arbitrary dates for outbound / return, and on ANA's website I can see that there is award inventory in business class, for both legs (non-stop flights NH11/NH12 between ORD and NRT). If I try the same inquiry on ExpertFlyer it shows that there is indeed availability on the outbound, but not the return. Any reason why it wouldn't see the return leg?
Finally, I figured I'd drill into the outbound flight fare inventory to see if I could learn how many reward tickets tend to be made available in early booking. From the previous EF query it tells me that business class reward tickets are an "I" fare. If I search on that flight, no "I" fare bucket shows up at all.
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