Last edit by: ExpertFlyer Voice
The purpose of this thread is to post questions, feedback, and report issues with ExpertFlyer. The ExpertFlyer team will respond as soon as possible from the ExpertFlyer Voice account (usually within 24 hours except on weekends).
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
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Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
To search AA upgrades:
You can also contact ExpertFlyer support at [email protected]
This is a community-maintained thread it is not supported by ExpertFlyer.
--------------------
Seat Maps: we're currently not able to show seat maps for flights departing within the next 24 hours for several airlines: DL, BA, QR , ANA, B6, & JL
Searches currently not working:
- Upgrades - AY, BA, EK, EY, IB, QR, VS
- Awards - AY, BA, IB, EY, QR, VS
To search AA upgrades:
- Use the Award & Upgrade tool
- Only search for individual segments (set the "Connection Preference" drop-down to "Direct/Non-Stop only"). Flight results that are part of a connection won't show the upgrade version of C or A inventory because AA only files upgrade inventory as individual, not married, segments. (Married segments show revenue inventory instead of upgrade inventory.)
- To avoid confusion, check the "Exclude Codeshares" box, as AA awards and upgrades are not valid on codeshares.
- 2 minute video explanation: https://www.youtube.com/watch?v=YGRNFYIbHp4
ExpertFlyer Help Desk, Information and Updates Thread
#2011
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,926
I am a newbie and looking at flight J2 016 for Aug 10 and looks like there are 12 business seats available (C6, Z4, A2) but the jet is an A319 with only 4 seats in business class. Then upon further investigation, this seems to be the norm, at least with J2. So what's going on here? Do they keep more than normal biz seats available and in case they sell out all 12, they swap the plane? Do all airlines do this?
https://www.flightradar24.com/data/flights/j216
https://en.wikipedia.org/wiki/Azerbaijan_Airlines
Some Eu airlines have a movable curtain business/economy. Same seats for business as economy, but business has the middle seat unused.
But no idea if J2 do that
#2012
Join Date: Aug 2018
Posts: 19
Is this from from DXB to GYD on Azerbaijan Airlines J2 16
https://www.flightradar24.com/data/flights/j216
https://en.wikipedia.org/wiki/Azerbaijan_Airlines
Some Eu airlines have a movable curtain business/economy. Same seats for business as economy, but business has the middle seat unused.
But no idea if J2 do that
https://www.flightradar24.com/data/flights/j216
https://en.wikipedia.org/wiki/Azerbaijan_Airlines
Some Eu airlines have a movable curtain business/economy. Same seats for business as economy, but business has the middle seat unused.
But no idea if J2 do that
PS Just realized I made a mistake and said 4 seats in J but it's actually 8 (4 blocked) but still availability on ExpertFlyer is for 12.
#2013
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,926
Airlines can change aircraft type on any route, subject to forecast demand and overall planning
#2014
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
I am a newbie and looking at flight J2 016 for Aug 10 and looks like there are 12 business seats available (C6, Z4, A2) but the jet is an A319 with only 8 seats in business class. Then upon further investigation, this seems to be the norm, at least with J2. So what's going on here? Do they keep more than normal biz seats available and in case they sell out all 12, they swap the plane? Do all airlines do this?
#2015




Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,683
Text Seat Alerts
I'm sure this information is somewhere on the board, but my searches turn up far too many results. So apologies in advance (and please merge appropriately).
I use EF's tool for seat alert emails, especially when doing a SDFC looking for "I" inventory on AA. While an email notification usually gets my attention periodically, a text alert would be ideal. I don't see a way to do this on EF. Am I missing something? If not, is there another tool or app that could be used to set up a text alert for a fare bucket?
TIA,
I use EF's tool for seat alert emails, especially when doing a SDFC looking for "I" inventory on AA. While an email notification usually gets my attention periodically, a text alert would be ideal. I don't see a way to do this on EF. Am I missing something? If not, is there another tool or app that could be used to set up a text alert for a fare bucket?
TIA,
#2016
Join Date: Aug 2018
Posts: 19
#2017
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist




Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 24,796
Have you checked the ExpertFlyer help desk thread or emailed them at [email protected]?
#2018
Join Date: Jan 2017
Posts: 3
Very new at using points and miles so any advice will be much appreciated. Just used up a lifetimes wort of accumulated Aeroplan to book a mini RTW business class trip for wife and myself from Toronto to Goa, India and back in March 2020. Going via Europe with Stropover in Istanbul and several long layovers returning with a Stopover in Singapore. Got confirmed bookings all sectors except EVA TPE-ORD on BR 56 on 3rd April 202 is Economy. I am monitoring Aeroplan for BC availability on EVA but somehow they do not seem to have released any BC seats for that period on any of their flights. Any suggestions on how I can monitor and upgrade this one sector when BC seats are available? Even one seat upgrade will be appreciated since it s 15 hour flight and I have already paid the points for BC all the way.
#2019
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
Very new at using points and miles so any advice will be much appreciated. Just used up a lifetimes wort of accumulated Aeroplan to book a mini RTW business class trip for wife and myself from Toronto to Goa, India and back in March 2020. Going via Europe with Stropover in Istanbul and several long layovers returning with a Stopover in Singapore. Got confirmed bookings all sectors except EVA TPE-ORD on BR 56 on 3rd April 202 is Economy. I am monitoring Aeroplan for BC availability on EVA but somehow they do not seem to have released any BC seats for that period on any of their flights. Any suggestions on how I can monitor and upgrade this one sector when BC seats are available? Even one seat upgrade will be appreciated since it s 15 hour flight and I have already paid the points for BC all the way.
#2020
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
Missing Air Canada flights?
I'm looking for some AC flights between BOS and YYZ in mid-November 2019.
Until the end of northern summer 2019, these flights are all operated by AC mainline using three-digit flight numbers in the AC5xx series.
From the beginning of northern winter 2019/20 (ie 27 October 2019), AC, ITA and Google Flights show a mixture of AC5xx flights and Air Canada Regional AC7xxx flights.
However, EF's flight availability display is only showing AC7xxx flights from this time, and the EF display doesn't match what is shown by the other channels.
Taking 15 November 2019 as an example, all sources show seven of the AC7xxx flights. However, EF additionally shows AC7621, which the others do not show; and the others show AC523, AC525 and AC531 which do not appear on EF.
More curiously, EF will return seat maps for AC523, AC525 and AC531 if the details are input manually, even though the flights do not show up on the availability display.
Is there any obvious explanation for this odd mismatch between sources, and between different EF displays?
Until the end of northern summer 2019, these flights are all operated by AC mainline using three-digit flight numbers in the AC5xx series.
From the beginning of northern winter 2019/20 (ie 27 October 2019), AC, ITA and Google Flights show a mixture of AC5xx flights and Air Canada Regional AC7xxx flights.
However, EF's flight availability display is only showing AC7xxx flights from this time, and the EF display doesn't match what is shown by the other channels.
Taking 15 November 2019 as an example, all sources show seven of the AC7xxx flights. However, EF additionally shows AC7621, which the others do not show; and the others show AC523, AC525 and AC531 which do not appear on EF.
More curiously, EF will return seat maps for AC523, AC525 and AC531 if the details are input manually, even though the flights do not show up on the availability display.
Is there any obvious explanation for this odd mismatch between sources, and between different EF displays?
#2021




Join Date: Feb 2005
Location: SEA
Programs: AS Plat, DL Plat, AA PP
Posts: 577
ExpertFlyer is showing 0 availability for premium economy award (Z) for QF 55 BNE-LAX on Mar 7, 2020.
Searches made directly on QF (and validated by AS) indicate availability on this flight for premium economy. Why does EF show 0?
I have just paid for the premium account and made a substantial set of individual flight alerts for business and premium economy availability for multiple dates and am starting to feel not confident about the EF results. Can you please advise?
Searches made directly on QF (and validated by AS) indicate availability on this flight for premium economy. Why does EF show 0?
I have just paid for the premium account and made a substantial set of individual flight alerts for business and premium economy availability for multiple dates and am starting to feel not confident about the EF results. Can you please advise?
#2022
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
I'm looking for some AC flights between BOS and YYZ in mid-November 2019.
Until the end of northern summer 2019, these flights are all operated by AC mainline using three-digit flight numbers in the AC5xx series.
From the beginning of northern winter 2019/20 (ie 27 October 2019), AC, ITA and Google Flights show a mixture of AC5xx flights and Air Canada Regional AC7xxx flights.
However, EF's flight availability display is only showing AC7xxx flights from this time, and the EF display doesn't match what is shown by the other channels.
Taking 15 November 2019 as an example, all sources show seven of the AC7xxx flights. However, EF additionally shows AC7621, which the others do not show; and the others show AC523, AC525 and AC531 which do not appear on EF.
More curiously, EF will return seat maps for AC523, AC525 and AC531 if the details are input manually, even though the flights do not show up on the availability display.
Is there any obvious explanation for this odd mismatch between sources, and between different EF displays?
Until the end of northern summer 2019, these flights are all operated by AC mainline using three-digit flight numbers in the AC5xx series.
From the beginning of northern winter 2019/20 (ie 27 October 2019), AC, ITA and Google Flights show a mixture of AC5xx flights and Air Canada Regional AC7xxx flights.
However, EF's flight availability display is only showing AC7xxx flights from this time, and the EF display doesn't match what is shown by the other channels.
Taking 15 November 2019 as an example, all sources show seven of the AC7xxx flights. However, EF additionally shows AC7621, which the others do not show; and the others show AC523, AC525 and AC531 which do not appear on EF.
More curiously, EF will return seat maps for AC523, AC525 and AC531 if the details are input manually, even though the flights do not show up on the availability display.
Is there any obvious explanation for this odd mismatch between sources, and between different EF displays?
#2023
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928
ExpertFlyer is showing 0 availability for premium economy award (Z) for QF 55 BNE-LAX on Mar 7, 2020.
Searches made directly on QF (and validated by AS) indicate availability on this flight for premium economy. Why does EF show 0?
I have just paid for the premium account and made a substantial set of individual flight alerts for business and premium economy availability for multiple dates and am starting to feel not confident about the EF results. Can you please advise?
Searches made directly on QF (and validated by AS) indicate availability on this flight for premium economy. Why does EF show 0?
I have just paid for the premium account and made a substantial set of individual flight alerts for business and premium economy availability for multiple dates and am starting to feel not confident about the EF results. Can you please advise?
#2024
FlyerTalk Evangelist


Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,752
#2025
Company Representative - ExpertFlyer


Join Date: Jan 2005
Posts: 2,928



