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ARCHIVE: FT 15 Nov 2017 Upgrade Tech Thread - 2017 BUG REPORTS

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Old Nov 30, 2017, 8:41 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Some ways to reverse new features

1) Disabling infinite scroll:
  • Go to My FlyerTalk Control Panel
    • Edit options
      • Disable Infinite Scroll


2) Restore previous post editing options:
  • Go to My FlyerTalk Control Panel
    • Settings and Options
      • Miscellaneous Options
        • Message Editor Interface and select “Standard Editor -- extra formatting controls” (you may see odd behavior in this unsupported editor)

NOTE: For ease of both members posting and Technical Support, this thread has been split into two threads for 2018; one exclusively for MOBILE devices, the other for DESKTOP devices. You can find them here:

2018 FT Nov 2017 Upgrade for DESKTOP Devices BUG REPORTS (link), and

2018 FT Nov 2017 Upgrade for MOBILE Devices BUG REPORTS
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ARCHIVE: FT 15 Nov 2017 Upgrade Tech Thread - 2017 BUG REPORTS

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Old Nov 17, 2017, 2:06 pm
  #601  
 
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
I can't get to page 2 of the United forum. Keep getting this message:

This page isn’t working

www.flyertalk.com is currently unable to handle this request.

HTTP ERROR 500

For the record, I hate this change. It's hard on the eyes and doesn't improve anything. Plus all the columns except the threads are too wide.
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Old Nov 17, 2017, 2:08 pm
  #602  
Moderator, Hilton Honors
 
Join Date: Nov 2003
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Originally Posted by IBJoel
Can you post a screenshot, Kiwi? I looked on mobile/desktop and they looked distant enough to me. Or do you mean in MyFlyerTalk? I think I just might not know where on the site you're talking about.
Yes on MyFlyerTalk webpage.
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Old Nov 17, 2017, 2:12 pm
  #603  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Originally Posted by linsj
I can't get to page 2 of the United forum. Keep getting this message:

This page isn’t working

www.flyertalk.com is currently unable to handle this request.

HTTP ERROR 500

For the record, I hate this change. It's hard on the eyes and doesn't improve anything. Plus all the columns except the threads are too wide.
Same here.
physioprof is offline  
Old Nov 17, 2017, 2:17 pm
  #604  
 
Join Date: Apr 2015
Programs: United Global Services, Amtrak Select Executive
Posts: 4,098
Originally Posted by linsj
I can't get to page 2 of the United forum. Keep getting this message:

This page isn’t working

www.flyertalk.com is currently unable to handle this request.

HTTP ERROR 500

For the record, I hate this change. It's hard on the eyes and doesn't improve anything. Plus all the columns except the threads are too wide.
Yet, page 3 and onwards work fine. And I just checked a few other forums, and page 2 works fine on them. So this seems like something broken specifically in the United forum.
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Old Nov 17, 2017, 2:18 pm
  #605  
FlyerTalk Evangelist
 
Join Date: Jul 2010
Programs: AA
Posts: 14,741
Originally Posted by physioprof
Yet, page 3 and onwards work fine. And I just checked a few other forums, and page 2 works fine on them. So this seems like something broken specifically in the United forum.
I'm getting a similar error when I try to access page one of the Alaska forum.
wrp96 is online now  
Old Nov 17, 2017, 2:22 pm
  #606  
 
Join Date: Oct 2017
Posts: 46
Can't access Travel Tools forum. HTTP 500 error.
sorab is offline  
Old Nov 17, 2017, 2:23 pm
  #607  
 
Join Date: May 2009
Posts: 1,570
I can't read through threads properly without the thread jumping around. This may already have been raised, but since I can't read through threads without the thread jumping around...I can't tell. Yesterday, I kept being taken to odd posts when I tried to read a thread (not the last post read or the first or the last in a thread), which was bad enough; today is worse. In one thread, I kept trying to scroll to the top and couldn't; the thread kept popping down to the bottom. Also, I've tried going to several pages and they won't load. I can access some of them by getting to them via a thread, just not through the forum itself.
Ord Liza is offline  
Old Nov 17, 2017, 2:25 pm
  #608  
 
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
Delta forum, can't get to Page 3 or older (500 error). Glad it's not just me.

And yes, count me among those who have been generally avoiding FT until this mess is stabilized. Sad and ironic, given the passionate base of users who would have gladly beta-tested and who have spent countless time here dissecting other companies' botched/hasty IT updates!
Silver Fox likes this.
GoAmtrak is offline  
Old Nov 17, 2017, 2:31 pm
  #609  
C W
 
Join Date: Sep 2016
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Posts: 2,064
Originally Posted by GoAmtrak
Delta forum, can't get to Page 3 or older (500 error). Glad it's not just me.

And yes, count me among those who have been generally avoiding FT until this mess is stabilized. Sad and ironic, given the passionate base of users who would have gladly beta-tested and who have spent countless time here dissecting other companies' botched/hasty IT updates!
Same.

I'm taking a (possibly permanent) break as well
C W is offline  
Old Nov 17, 2017, 2:33 pm
  #610  
 
Join Date: Jun 2012
Posts: 411
Where did the trending posts go?
DutchessPDX is offline  
Old Nov 17, 2017, 2:41 pm
  #611  
 
Join Date: Jan 2014
Posts: 416
Originally Posted by IBJoel
Those formatting troubles sounds fairly serious. Can you please post a screenshot and your device/browser?
Win 10, Firefox Quantum, v. 57.0

Logged out - No page buttons, no last button, no reply button:
Logged in, again, no buttons for pages, post reply, or last page button:

The
The colouring, font sizing, and the font are dreadul, the previous layout was way better. "If it ain't broke, don't fix it".

See these screenshots, the buttons and colour combination on the create post screen are dreadful, the buttons are too small, the black on grey buttons at the top are too small and the colour combination makes it hard to see clearly. The buttons for MyFT, Community, Wiki, New Posts, Search, Quick Links and Log Out are too small. The Submit reply, and preview post buttons are too small.The quote button is too small, too.


nmh1204 is offline  
Old Nov 17, 2017, 2:42 pm
  #612  
Administrator
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Originally Posted by Silver Fox
I am using standard and it is small. I use enhanced and it is slightly less small. How about setting either of them to whatever it was before Black Wednesday?
Can you post a full screenshot of the size of what the "Enhanced Interface - Full CKEditor" looks like on your device?
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Old Nov 17, 2017, 2:46 pm
  #613  
 
Join Date: Nov 2016
Programs: Bonvoy Titanium, HHonors Gold
Posts: 87
The cursor appears there when I try to type above whatever fits into the text box (such as what I’m doing now).

Im able to move the cursor anywhere I want but as long as its above whatever content that fits into the text box, it immediately jumps back up there (and hiding whatever I’m typing as I type) the moment I start typing.

Also, I’ve just discovered that the entire text box would freeze when I first click on edit post and enter the text box, only allowing me to scroll after I’ve typed one letter.

Originally Posted by IBJoel
Can you please post a screenshot of "Disable Infinite Scroll" not appearing? It should be about 2/3 of the way down the page.






These are basically all the options I see when I click on the previous link. I even tried searching in page but there are no hits for “infinite”


As for your cursor in the text box, I would like to understand its behavior a little more.
-Does it automatically appear there when you open the reply window?
-Are you able to move the cursor anywhere within the text box?
-Does the cursor automatically return within the text options as it looks in your screenshot?

Last edited by SQ88; Nov 17, 2017 at 2:55 pm
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Old Nov 17, 2017, 2:48 pm
  #614  
Administrator
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 3,868
Originally Posted by linsj
I can't get to page 2 of the United forum. Keep getting this message:

This page isn’t working

www.flyertalk.com is currently unable to handle this request.

HTTP ERROR 500

For the record, I hate this change. It's hard on the eyes and doesn't improve anything. Plus all the columns except the threads are too wide.
Looks like it's working now. Still an error for you?
IBJoel is offline  
Old Nov 17, 2017, 2:54 pm
  #615  
 
Join Date: Jul 2004
Location: PDX
Programs: DL DM, AS MVP 100K, Amtrak peon, Colbert Lifetime Platinum
Posts: 4,534
Originally Posted by IBJoel
Looks like it's working now. Still an error for you?
Delta forum, still 500 error for Page 3 or older.
GoAmtrak is offline  


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