Jan 2, 2024, 12:20 pm
Last edit by: Filler03
PLEASE LIST YOUR RETENTION OFFERS IN THE CHART AT THE BOTTOM OF THIS WIKIPOST.
The 2023 version of this thread is HERE.
AmEx official term for what we call Retention Offer is Loyalty Incentive (offer). Amex representatives/agents have no discretion over retention offers, its all computer/algorithm generated. Often there are 2 offers; points or miles for certain spend within certain timeframe, statement credit for same spend and timeframe. The agent might only state one of these, might need to ask about the other if interested. Sometimes a 3rd offer to use miles or points to pay annual fee.
Usually available every 13 months. Accepting an offer obligates keeping the account open for 1 year.
Theres no rhyme or reason to these offers. Some high use cards get no significant offer, some minimal use cards get high offer. Offers can change on a daily basis. No reports of adverse action due to asking about retention offers too often. Can discuss multiple (personal or biz cards) in one call. Agents are required to read a somewhat lengthy disclaimer if an offer is accepted AND if an offer is declined.
Membership Consulting (Retention) department:
May 2024: Possible that 800-452-3945 has been discontinued as a direct # to Membership Consulting, additional confirmation would be helpful.
May 2024: Possible that 800-875-5592 is a new direct # to Biz Membership Consulting, additional confirmation would be helpful.
May 2024: Reports of Membership Consulting currently being available on weekends.
800.452.3945 (After entering your card number you may hear a "no longer in service" type of message -- if this happens, hangup and call again.)
-OR-
855.857.7657
Upon inputting full account number, without # sign, call will automatically route to Personal or Business Membership Consulting (Retention) department. Each department can only discuss the applicable cards.
Hours: 08:00 - 23:00 Eastern Standard Time
Chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET (7/19 - quoted 8:30 AM to 3:45 PM ET for Amex Business account)
To access Chat:
Login to the Amex App, then press the Chat icon at top right.
Via the web:
Log into http://americanexpress.com
Select "Help" at top right
Select the blue "Live Chat" button.
PLEASE LIST YOUR RETENTION OFFERS BELOW.
MM/DD/23 XXk points for $Yk spend in Z months. Accepted/Declined.
Add more cards in same format as required.
Platinum, personal
01/23/2024 25k points for $3k spend in 3 months. Declined.
01/28/2024 $250 statement credit or 25k MR points $3k spend in 3 months - Declined
02/13/2024 35k points for $4k spend in 3 months. Accepted.
2/29/2024 35,000 points or $350 statement credit for $4,000 spend. Accepted the points offer.
3/1/2024 25k MR points for $3k spend in 3 months Accepted
3/7/2024 25k pts for $3k spend within 3 months - declined
3/7/2024 35k points for $4k spend in 3 months. Declined.
3/12/2024 25K MR or $250. $3k in 3 months Took the points Link
3/18/2024 35k MR on $4k spend in 3 months. Accepted
3/28/24 35k points for $4k spend in 3 months. Accepted.
3/28/2024 No offer Link
4/3/2024 $500 statement credit or 50K points after $4K spend in 3 months. Took the points. Link
04/12/2024 25k for 3k spend in 3 months, Accepted
05/01/2024 25K for $4K in 90 days, declined Link
05/03/2024 Redeem MR to cover AF at 1 cent per point, declined Link
05/22/2024 25K for $3K spend in 3 months, Accepted
Platinum, personal, Charles Schwab
01/02/24 15k points for $3k spend in 3 months. Accepted.
01/04/24 50k points for $4k spend in 3 months. Accepted.
01/04/24 25k points for $3k spend in 3 months. Declined.
1/27/2024 15k for $3k spend. Cancelled. Link
01/30/2024 - Spend $4k in 3 months get 50k MR - Accepted Link
01/31/24 25k points for $3k spend in 3 months. Declined.
2/10/2024 - 15k points for $3k spend in 3 months, accepted Link
2/19/2024 25k points for 3k spend, accepted Link
3/11/2024 15k or $150 for $3k spend in 3 mo. Link
04/30/24 15k points for $3k spend in 3 months. Accepted Link
05/01/24 $150 for $3k spend in 3 months. Declined
7/22/24: 35k points (or $350) for $4k spend in 3 months. Accepted.
7/24/24: 50k points for $4k spend in three months. Accepted
9/8/24: 15k points or $150 for $3k spend in 3 months; accepted points
Platinum, personal, Morgan Stanley
01/21/24 15k points for $3k spend in 3 months. Accepted.
2/3/2024 - 15k points for $3k spend in 3 months, accepted Link
2/29/24 15k for 3k spend in 3 months Link
04/20/24 15k points or $150 after $3k spend in 3 months. Punted.
12/03/24 15k points after $3k spend in 3 months. $10k spend last year. Accepted.
Platinum, business
01/02/24 40k points for $30k spend in 6 months. Declined. (added for prpilot17)
01/03/24 20k points for $20k spend in (not provided) months. Declined.
02/13/24 - offered 20k pts for $20k spend within 6 months - declined, closed card.
2/26/2024 40,000 points for $15k spend - accepted
2/29/2024 40,000 Membership Rewards for spending $30000 in 183 days Canceled
3/12/2024 40K for $30K, 3 months, declined
3/18/2024 $300 or 40k points for $30k spend. Did not accept
3/27/2024 40K miles for 30K spend in next 6 months Link
3/27/2024 20k MR for $20k spend Link
4/4/2024 40K for $10K, 3 months, declined
4/20/2024 40K for $10K, 3 months, declined Link
05/06/24 40K for $30K, declined Link
05/06/24 10K for $5K, 3 months, declined, closed card
07/25/24 40k for $10k, 92 days. Accepted.
8/26/24 20k for $10k, 92 days. Declined.
8/26/24 40k for $10k, 92 days. Accepted.
Gold, personal
3/8/2024 $76 statement credit for 1,500 spend 3 months or 10,000 MR for 2,000 spend in 3 months, took the 10K points Link
3/15/2024 10K points on 2K spend in 3 months, declined Link
3/15/2024 15k MR for 2K spend over 3 months. Link
3/18/2024 30K offer for $3K spend in 3 mos.
3/22/2024 10k MR points for $2k spend in the next 3 months Link
3/22/2024 $75 statement credit for $1,500 spend in the next 3 months.
4/10/2024 15k MR for $2k spend in 3 months Link
4/22/24 15k points for $2k spend in 3 months. Accepted. Link
4/23/24- 15k points or $150 statement credit after $2k spend in 3 months. Accepted. Link
4/26/24 - 10K points or $75 for $2K in 3 months, accepted Link
7/18/24 25K or $175 for $3K spend in 3m, accepted
10/28/24 25k points for $3K in 3m, accepted Link
Gold, business
2/28/2024 10k/$5k in 92 days. Declined
3/12/2024 10K for $5K, 3 months, declined
03/13/24 10k points for $5k spend in 3 months. Declined.
4/4/2024 35K for $5K, 3 months, declined
4/20/2024 40K for $10K, 3 months, declined Link
5/4/2024 35K for $5 in 3 months, accepted Link
5/6/2024 No offers, cancelled Link
6/15/2024 40K for $10K, 3 months
Green, personal
2/21/2024 10k points if 2k USD spent within 90 days. Link
5/9/2024 7,500 MR after $1,500 Reddit
6/20/2024 7,500 MR after $1500
8/30/2024 7,500 MR after $1000/90 days, then $50 statement credit after $1000/90 days, then downgrade to classic green for $55 AF, plus $40 more to earn MR
Green, business
1/4/2024 40k MR after 3k spend Reddit
1/18/2024 35k pts for $5k spend, I didn't take it Reddit
1/25/2024 35,000 Amex Membership Reward points after spending $5,000 in 3 months Reddit
1/26/2024 35k for $5 spend in 3 months. Accepted Link
2/22/2024 35k/$5k/3m, accepted Reddit
3/15/2024 35K MR for $5K spend in 92 days Link
5/3/2024 35k for $5k spend. Accepted. Reddit
Everyday Preferred
1/19/2024 No offer, downgraded Link
Everyday
3/14/2024 5K MR for $1500 Spend Accepted Reddit
3/20/2024 7500 MR for $2000 spend in 3 mos. Declined Link
Delta Reserve, personal
2/5/2024 30,000 skypesos for $2k spend in 3 months Link
2/29/2024 90k skymiles for $4k spend Reddit
4/7/2024 30K SM for $2K, accepted Link
4/18/2024 30K SM for $2K Link
5/10/2024 30k redeemable for $2k in 3 months- I occasionally spent on it but no more than a couple thousand last year
Delta Platinum, personal
01/17/24 15k skymiles for $1k spend in 3 months. Declined.
01/17/24 $100 statement credit for $2k spend in 3 months. Declined.
2/2/2024 $150 statement credit or 30k miles, $2k spend over three months Link
03/01/24 70,000 miles after 3K in spend Link
03/11/24 70,000 miles or $350 statement credit, with $3k spend needed in 3 months, Cancelled card Link
03/13/24 30,000 for $2000 spend within 3 months. Took the offer. Link
03/21/24 70k points for $3k spend in 3 months. Accepted. Link
Delta Gold, personal
2/1/2024 7000 delta miles for $1000 spend Reddit
2/6/2024 7k miles or $30 and spend $1000 in 3 months Link
3/7/2024 No offer Reddit
4/11/2024 No offer Reddit
4/25/2024 No offers
Delta Reserve Business
01/19/24 25k Skymiles for $5k spend in 3 months with clause that "gaming" the system may result in cancellation of all AmEx cards.
4/17/2024 No offer Reddit
Delta Platinum Business
3/28/2024 25k miles for $5k spend. declined Reddit
4/11/2024 25k skypesos for $5k spend. Took it Reddit
Delta Gold Business
1/18/2024 No offer Reddit
1/25/2024 5000 pesos for $2000 spend, declined Reddit
4/4/2024 10K skypesos for $3K spend, accepted Reddit
4/11/2024 No offer Reddit
Hilton Aspire
1/18/2024 80,000 Hilton points for $3,000 spend in 3 months, accepted Reddit
1/25/2024 60k after 3k spend in 3 months. Accepted Reddit
1/25/2024 80k Hilton/$3k/3 months offered. Accepted. Reddit
1/26/2024 10,000 points for $1,000 spend. I accepted Link
2/19/2024 10,000 Hilton Honors points for $1k spend over 3 months. Accepted. Link
3/6/2024 10,000 HH pts OR $50 statement credit after $1,000 spend in 90 days. Link
4/4/2024 10k hh points for 1k spend. Accepted Reddit
4/18/24 No offer. 5-year old card
4/25/24 20K points or $100 for $2K in 3 months Link
4/27/24 10K points for $1K in 2 months, declined Link
5/10/24 20K points for $1K spend in 2 months, Accepted
12/18/24 10k points or $50 statement credit for $1k spend. declined for now. $12k annual spend.
Hilton Surpass
2/29/24 Hilton Surpass- nothing canceled. Link
5/23/24 40k points or $100 statement credit for spending $2k within three months. (Accepted points.)
7/22/24 Hilton Surpass, no offer, around 20K spend, cancelled Link
Hilton Honors (No Annual Fee)
1/18/2024 20k points for 2k spend, declined Reddit
Hilton Business
1/18/2024 $50 statement credit for $2k in spend Reddit
2/29/2024 $50 statement credit with $2k spend Reddit
3/7/2024 No offer, closed Link
3/8/2024 No offer, closed Link
5/2/2024 $100 statement credit after $5,000 spend Reddit
7/22/2024 Hilton Business, no offer, around 30K spend. Cancelled Link
Marriott Bonvoy Brilliant
1/19/2024 No offer, downgraded Link
1/25/2024 80k Marriott Bonvoy for $3k spend in 3 months Reddit
2/29/2024 20k Bonvoy points for $1,000 spend. Accepted. Link
3/2/2024 No offer, downgrade to $95 card only Link
3/5/2024 No offer Link
11/20/24 20k points for $1k spend. Accepted.
Marriott Bonvoy Bevy
Marriott Bonvoy (discontinued personal card converted from Starwood)
4/1/2024 No offers, kept open anyways
Marriott Bonvoy Business
1/22/2024 10,000 Bonvoy Points for 2k spend Link
01/26/24 10k points for $2k spend in 90 days. Accepted.
03/27/24 no offer. $3.5k spend on the card in 12 months. Unsure whether I will keep it for the free night.
03/28/24 30k points for $5k spend in 90 days. Accepted.
04/16/24 30K for $5K in 90 days, accepted Link
05/06/24 no offer, cancelled Link
11/22/24 10k points for $2k in 90 days, accepted
Blue Cash Preferred
4/27/2024 No offer Link
Blue Business Cash
2/29/2024 $100 statement credit for $5k/3m Reddit
3/21/2024 $50 SC for 2k MSR Reddit
Blue Business Plus
1/11/2024 10K for $5K Accepted Reddit
2/15/2024 10k MR for $5k over 90 days, declined Reddit
2/29/2024 10k MR after $5k/92 days Reddit
Amazon Business Prime
2/8/2024 $50 credit for $2,000 purchases in 3 months. Declined. Reddit
The 2023 version of this thread is HERE.
AmEx official term for what we call Retention Offer is Loyalty Incentive (offer). Amex representatives/agents have no discretion over retention offers, its all computer/algorithm generated. Often there are 2 offers; points or miles for certain spend within certain timeframe, statement credit for same spend and timeframe. The agent might only state one of these, might need to ask about the other if interested. Sometimes a 3rd offer to use miles or points to pay annual fee.
Usually available every 13 months. Accepting an offer obligates keeping the account open for 1 year.
Theres no rhyme or reason to these offers. Some high use cards get no significant offer, some minimal use cards get high offer. Offers can change on a daily basis. No reports of adverse action due to asking about retention offers too often. Can discuss multiple (personal or biz cards) in one call. Agents are required to read a somewhat lengthy disclaimer if an offer is accepted AND if an offer is declined.
Membership Consulting (Retention) department:
May 2024: Possible that 800-452-3945 has been discontinued as a direct # to Membership Consulting, additional confirmation would be helpful.
May 2024: Possible that 800-875-5592 is a new direct # to Biz Membership Consulting, additional confirmation would be helpful.
May 2024: Reports of Membership Consulting currently being available on weekends.
800.452.3945 (After entering your card number you may hear a "no longer in service" type of message -- if this happens, hangup and call again.)
-OR-
855.857.7657
Upon inputting full account number, without # sign, call will automatically route to Personal or Business Membership Consulting (Retention) department. Each department can only discuss the applicable cards.
Hours: 08:00 - 23:00 Eastern Standard Time
Chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET (7/19 - quoted 8:30 AM to 3:45 PM ET for Amex Business account)
To access Chat:
Login to the Amex App, then press the Chat icon at top right.
Via the web:
Log into http://americanexpress.com
Select "Help" at top right
Select the blue "Live Chat" button.
- If you product change your Amex, they will prorate the annual fee refund.
- If you cancel your account completely, you will be refunded the annual fee if within 30 days of the print date of the statement showing the fee. After that, there's no refund.
PLEASE LIST YOUR RETENTION OFFERS BELOW.
MM/DD/23 XXk points for $Yk spend in Z months. Accepted/Declined.
Add more cards in same format as required.
Platinum, personal
01/23/2024 25k points for $3k spend in 3 months. Declined.
01/28/2024 $250 statement credit or 25k MR points $3k spend in 3 months - Declined
02/13/2024 35k points for $4k spend in 3 months. Accepted.
2/29/2024 35,000 points or $350 statement credit for $4,000 spend. Accepted the points offer.
3/1/2024 25k MR points for $3k spend in 3 months Accepted
3/7/2024 25k pts for $3k spend within 3 months - declined
3/7/2024 35k points for $4k spend in 3 months. Declined.
3/12/2024 25K MR or $250. $3k in 3 months Took the points Link
3/18/2024 35k MR on $4k spend in 3 months. Accepted
3/28/24 35k points for $4k spend in 3 months. Accepted.
3/28/2024 No offer Link
4/3/2024 $500 statement credit or 50K points after $4K spend in 3 months. Took the points. Link
04/12/2024 25k for 3k spend in 3 months, Accepted
05/01/2024 25K for $4K in 90 days, declined Link
05/03/2024 Redeem MR to cover AF at 1 cent per point, declined Link
05/22/2024 25K for $3K spend in 3 months, Accepted
Platinum, personal, Charles Schwab
01/02/24 15k points for $3k spend in 3 months. Accepted.
01/04/24 50k points for $4k spend in 3 months. Accepted.
01/04/24 25k points for $3k spend in 3 months. Declined.
1/27/2024 15k for $3k spend. Cancelled. Link
01/30/2024 - Spend $4k in 3 months get 50k MR - Accepted Link
01/31/24 25k points for $3k spend in 3 months. Declined.
2/10/2024 - 15k points for $3k spend in 3 months, accepted Link
2/19/2024 25k points for 3k spend, accepted Link
3/11/2024 15k or $150 for $3k spend in 3 mo. Link
04/30/24 15k points for $3k spend in 3 months. Accepted Link
05/01/24 $150 for $3k spend in 3 months. Declined
7/22/24: 35k points (or $350) for $4k spend in 3 months. Accepted.
7/24/24: 50k points for $4k spend in three months. Accepted
9/8/24: 15k points or $150 for $3k spend in 3 months; accepted points
Platinum, personal, Morgan Stanley
01/21/24 15k points for $3k spend in 3 months. Accepted.
2/3/2024 - 15k points for $3k spend in 3 months, accepted Link
2/29/24 15k for 3k spend in 3 months Link
04/20/24 15k points or $150 after $3k spend in 3 months. Punted.
12/03/24 15k points after $3k spend in 3 months. $10k spend last year. Accepted.
Platinum, business
01/02/24 40k points for $30k spend in 6 months. Declined. (added for prpilot17)
01/03/24 20k points for $20k spend in (not provided) months. Declined.
02/13/24 - offered 20k pts for $20k spend within 6 months - declined, closed card.
2/26/2024 40,000 points for $15k spend - accepted
2/29/2024 40,000 Membership Rewards for spending $30000 in 183 days Canceled
3/12/2024 40K for $30K, 3 months, declined
3/18/2024 $300 or 40k points for $30k spend. Did not accept
3/27/2024 40K miles for 30K spend in next 6 months Link
3/27/2024 20k MR for $20k spend Link
4/4/2024 40K for $10K, 3 months, declined
4/20/2024 40K for $10K, 3 months, declined Link
05/06/24 40K for $30K, declined Link
05/06/24 10K for $5K, 3 months, declined, closed card
07/25/24 40k for $10k, 92 days. Accepted.
8/26/24 20k for $10k, 92 days. Declined.
8/26/24 40k for $10k, 92 days. Accepted.
Gold, personal
3/8/2024 $76 statement credit for 1,500 spend 3 months or 10,000 MR for 2,000 spend in 3 months, took the 10K points Link
3/15/2024 10K points on 2K spend in 3 months, declined Link
3/15/2024 15k MR for 2K spend over 3 months. Link
3/18/2024 30K offer for $3K spend in 3 mos.
3/22/2024 10k MR points for $2k spend in the next 3 months Link
3/22/2024 $75 statement credit for $1,500 spend in the next 3 months.
4/10/2024 15k MR for $2k spend in 3 months Link
4/22/24 15k points for $2k spend in 3 months. Accepted. Link
4/23/24- 15k points or $150 statement credit after $2k spend in 3 months. Accepted. Link
4/26/24 - 10K points or $75 for $2K in 3 months, accepted Link
7/18/24 25K or $175 for $3K spend in 3m, accepted
10/28/24 25k points for $3K in 3m, accepted Link
Gold, business
2/28/2024 10k/$5k in 92 days. Declined
3/12/2024 10K for $5K, 3 months, declined
03/13/24 10k points for $5k spend in 3 months. Declined.
4/4/2024 35K for $5K, 3 months, declined
4/20/2024 40K for $10K, 3 months, declined Link
5/4/2024 35K for $5 in 3 months, accepted Link
5/6/2024 No offers, cancelled Link
6/15/2024 40K for $10K, 3 months
Green, personal
2/21/2024 10k points if 2k USD spent within 90 days. Link
5/9/2024 7,500 MR after $1,500 Reddit
6/20/2024 7,500 MR after $1500
8/30/2024 7,500 MR after $1000/90 days, then $50 statement credit after $1000/90 days, then downgrade to classic green for $55 AF, plus $40 more to earn MR
Green, business
1/4/2024 40k MR after 3k spend Reddit
1/18/2024 35k pts for $5k spend, I didn't take it Reddit
1/25/2024 35,000 Amex Membership Reward points after spending $5,000 in 3 months Reddit
1/26/2024 35k for $5 spend in 3 months. Accepted Link
2/22/2024 35k/$5k/3m, accepted Reddit
3/15/2024 35K MR for $5K spend in 92 days Link
5/3/2024 35k for $5k spend. Accepted. Reddit
Everyday Preferred
1/19/2024 No offer, downgraded Link
Everyday
3/14/2024 5K MR for $1500 Spend Accepted Reddit
3/20/2024 7500 MR for $2000 spend in 3 mos. Declined Link
Delta Reserve, personal
2/5/2024 30,000 skypesos for $2k spend in 3 months Link
2/29/2024 90k skymiles for $4k spend Reddit
4/7/2024 30K SM for $2K, accepted Link
4/18/2024 30K SM for $2K Link
5/10/2024 30k redeemable for $2k in 3 months- I occasionally spent on it but no more than a couple thousand last year
Delta Platinum, personal
01/17/24 15k skymiles for $1k spend in 3 months. Declined.
01/17/24 $100 statement credit for $2k spend in 3 months. Declined.
2/2/2024 $150 statement credit or 30k miles, $2k spend over three months Link
03/01/24 70,000 miles after 3K in spend Link
03/11/24 70,000 miles or $350 statement credit, with $3k spend needed in 3 months, Cancelled card Link
03/13/24 30,000 for $2000 spend within 3 months. Took the offer. Link
03/21/24 70k points for $3k spend in 3 months. Accepted. Link
Delta Gold, personal
2/1/2024 7000 delta miles for $1000 spend Reddit
2/6/2024 7k miles or $30 and spend $1000 in 3 months Link
3/7/2024 No offer Reddit
4/11/2024 No offer Reddit
4/25/2024 No offers
Delta Reserve Business
01/19/24 25k Skymiles for $5k spend in 3 months with clause that "gaming" the system may result in cancellation of all AmEx cards.
4/17/2024 No offer Reddit
Delta Platinum Business
3/28/2024 25k miles for $5k spend. declined Reddit
4/11/2024 25k skypesos for $5k spend. Took it Reddit
Delta Gold Business
1/18/2024 No offer Reddit
1/25/2024 5000 pesos for $2000 spend, declined Reddit
4/4/2024 10K skypesos for $3K spend, accepted Reddit
4/11/2024 No offer Reddit
Hilton Aspire
1/18/2024 80,000 Hilton points for $3,000 spend in 3 months, accepted Reddit
1/25/2024 60k after 3k spend in 3 months. Accepted Reddit
1/25/2024 80k Hilton/$3k/3 months offered. Accepted. Reddit
1/26/2024 10,000 points for $1,000 spend. I accepted Link
2/19/2024 10,000 Hilton Honors points for $1k spend over 3 months. Accepted. Link
3/6/2024 10,000 HH pts OR $50 statement credit after $1,000 spend in 90 days. Link
4/4/2024 10k hh points for 1k spend. Accepted Reddit
4/18/24 No offer. 5-year old card
4/25/24 20K points or $100 for $2K in 3 months Link
4/27/24 10K points for $1K in 2 months, declined Link
5/10/24 20K points for $1K spend in 2 months, Accepted
12/18/24 10k points or $50 statement credit for $1k spend. declined for now. $12k annual spend.
Hilton Surpass
2/29/24 Hilton Surpass- nothing canceled. Link
5/23/24 40k points or $100 statement credit for spending $2k within three months. (Accepted points.)
7/22/24 Hilton Surpass, no offer, around 20K spend, cancelled Link
Hilton Honors (No Annual Fee)
1/18/2024 20k points for 2k spend, declined Reddit
Hilton Business
1/18/2024 $50 statement credit for $2k in spend Reddit
2/29/2024 $50 statement credit with $2k spend Reddit
3/7/2024 No offer, closed Link
3/8/2024 No offer, closed Link
5/2/2024 $100 statement credit after $5,000 spend Reddit
7/22/2024 Hilton Business, no offer, around 30K spend. Cancelled Link
Marriott Bonvoy Brilliant
1/19/2024 No offer, downgraded Link
1/25/2024 80k Marriott Bonvoy for $3k spend in 3 months Reddit
2/29/2024 20k Bonvoy points for $1,000 spend. Accepted. Link
3/2/2024 No offer, downgrade to $95 card only Link
3/5/2024 No offer Link
11/20/24 20k points for $1k spend. Accepted.
Marriott Bonvoy Bevy
Marriott Bonvoy (discontinued personal card converted from Starwood)
4/1/2024 No offers, kept open anyways
Marriott Bonvoy Business
1/22/2024 10,000 Bonvoy Points for 2k spend Link
01/26/24 10k points for $2k spend in 90 days. Accepted.
03/27/24 no offer. $3.5k spend on the card in 12 months. Unsure whether I will keep it for the free night.
03/28/24 30k points for $5k spend in 90 days. Accepted.
04/16/24 30K for $5K in 90 days, accepted Link
05/06/24 no offer, cancelled Link
11/22/24 10k points for $2k in 90 days, accepted
Blue Cash Preferred
4/27/2024 No offer Link
Blue Business Cash
2/29/2024 $100 statement credit for $5k/3m Reddit
3/21/2024 $50 SC for 2k MSR Reddit
Blue Business Plus
1/11/2024 10K for $5K Accepted Reddit
2/15/2024 10k MR for $5k over 90 days, declined Reddit
2/29/2024 10k MR after $5k/92 days Reddit
Amazon Business Prime
2/8/2024 $50 credit for $2,000 purchases in 3 months. Declined. Reddit
American Express (USA) retention offers (2024)
Feb 10, 2024 | 10:29 am
#151
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 1,142
I accepted a retention offer for my Hilton Business card last year. After I accepted it, I decided the offer was too poor for me to actually put spend on the card just to get the $50 statement credit the retention offer entitles me to.
The annual fee is coming up soon. This is the first annual fee for this card, and I am thinking about closing the card. I know there won't be any clawback of credit since, well, I never received any. But, will I be on Amex's naughty list?
I am in popup jail with Amex at the moment. I don't particularly mind that because I am still getting my credit card applications approved with Chase, Citi, BoA etc at the moment. I believe Amex will come around when the business economy improves. However, I also don't want to antagonize Amex, as Amex cards are by far the largest component of my credit card portfolio.
Thoughts/opinions on what I should do? Cancel the card as it has no bearing on my future with Amex, or suck up the $95 annual fee for this Amex Hilton Biz renewal?
If it matters I just renewed and paid for my Schwab Platinum card annual fee, and will probably also renew my Delta Biz Gold card when the first annual fee is due this fall.
The annual fee is coming up soon. This is the first annual fee for this card, and I am thinking about closing the card. I know there won't be any clawback of credit since, well, I never received any. But, will I be on Amex's naughty list?
I am in popup jail with Amex at the moment. I don't particularly mind that because I am still getting my credit card applications approved with Chase, Citi, BoA etc at the moment. I believe Amex will come around when the business economy improves. However, I also don't want to antagonize Amex, as Amex cards are by far the largest component of my credit card portfolio.
Thoughts/opinions on what I should do? Cancel the card as it has no bearing on my future with Amex, or suck up the $95 annual fee for this Amex Hilton Biz renewal?
If it matters I just renewed and paid for my Schwab Platinum card annual fee, and will probably also renew my Delta Biz Gold card when the first annual fee is due this fall.
Feb 10, 2024 | 12:21 pm
#152
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,558
There are no reports of adverse effects due to closing an account after accepting but not meeting a retention offer (and thus never receiving the points or miles). I did it a month ago so too soon to tell from personal expereince. Multiple AmEx phone reps over the past month have said it shouldnt be a problem, only thing they might do is clawback the points or miles.
Feb 10, 2024 | 12:30 pm
#153
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Eco Travel, Signatures
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA, IHG & Marriott Platinum; DL & HH Gold
Posts: 51,833
Feb 10, 2024 | 12:57 pm
#154
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold 1.2MM (BIS), AA LT Plat (SUBs, BD/Bask), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 4,558
To me: no SUB, no approval (because no application).
(Far Side, 12/31/86, hope it doesn’t violate any FT Forum rules. "Its surrealistic humor is often based on uncomfortable social situations, improbable events, an anthropomorphic view of the world, logical fallacies, impending bizarre disasters, (often twisted) references to proverbs, or the search for meaning in life.")
Feb 10, 2024 | 3:00 pm
#155
Join Date: Apr 2017
Posts: 7
Amex Platinum Morgan Stanley
2/3/2024 - 15k points for $3k spend in 3 months, accepted
Amex Platinum Schwab
2/10/2024 - 15k points for $3k spend in 3 months, accepted
I also asked for about offers on my Amex Gold, but there were none. I realized after calling that this might be because I need to wait a few more days until it's been 12 months from an authorized user offer. I'll wait a couple of weeks and try again, since I'll still be in the period where I can get my annual fee refunded.
2/3/2024 - 15k points for $3k spend in 3 months, accepted
Amex Platinum Schwab
2/10/2024 - 15k points for $3k spend in 3 months, accepted
I also asked for about offers on my Amex Gold, but there were none. I realized after calling that this might be because I need to wait a few more days until it's been 12 months from an authorized user offer. I'll wait a couple of weeks and try again, since I'll still be in the period where I can get my annual fee refunded.
Feb 10, 2024 | 3:05 pm
#156
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 1,142
In general I tend to agree with you. No SUB, no life! However, there are reasons why one would open a credit card even without a SUB. Think, for example, of a family who is about to plan a vacation at Conrad Maldives. You can see how even without a SUB, the benefits of the Aspire card can be worth the hefty annual fee even without a SUB.
Feb 10, 2024 | 11:01 pm
#157
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,596
Okay. That hasnt been my experience at all. I just got my current biz a year ago and have had and currently have a pop up in my account for another one with NLL. 120k MR for $15k spend. P2 who doesnt have a biz now but has in the past also has this pop up with NLL.
So I'm not sure who they are or aren't targeting but I wouldn't make a blanket statement that NLL offers have dried up.
Feb 11, 2024 | 4:24 am
#158
Join Date: Sep 2008
Location: AUS
Programs: AY+ Platinum, BAC, AA, Hyatt Globalist, Amex Plat
Posts: 7,519
I haven't had NLL offers dry up either. I don't usually get pop ups, but do get plenty of offers in the mail. For awhile I was getting a slow trickle of the 130k/$15k Biz Plat offers which isn't the best you can get but certainly better than a $20k/20k retention. In the past few months I've gotten several 200k/$30k Biz Plat offers, as well as 125k/$10k Biz Gold offers. My dad received the same for Biz Plat and $100k/$10k Biz Gold offers.
So I'm not sure who they are or aren't targeting but I wouldn't make a blanket statement that NLL offers have dried up.
So I'm not sure who they are or aren't targeting but I wouldn't make a blanket statement that NLL offers have dried up.
I'm not going to try to "convince" you that there has been a change in NLL offers and whether or not they are as broadly offered as they once were, but there is an entire thread discussing it and there are many, many data points regarding folks who have traditionally gotten the offers and they have indeed dried up for many of us. If you care to review the thread you may see that it's not always as simple as your advice implies. The fact that you are still getting the offers does not mean that everyone else is
AmEx Targeted NLL cards offers
Okay. That hasnt been my experience at all. I just got my current biz a year ago and have had and currently have a pop up in my account for another one with NLL. 120k MR for $15k spend. P2 who doesnt have a biz now but has in the past also has this pop up with NLL.
Regards
Feb 11, 2024 | 7:18 am
#159
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,596
I don't believe I made a "blanket statement" that all NLL offers have dried up. I simply said, they are not always avaiable to everyone, all the time, so critizing others for taking a retention offer and assuming the only "smart thing" to do is just go grab an NLL when one might not be available is equally silly advice.
I'm not going to try to "convince" you that there has been a change in NLL offers and whether or not they are as broadly offered as they once were, but there is an entire thread discussing it and there are many, many data points regarding folks who have traditionally gotten the offers and they have indeed dried up for many of us. If you care to review the thread you may see that it's not always as simple as your advice implies. The fact that you are still getting the offers does not mean that everyone else is
AmEx Targeted NLL cards offers
I'm not going to try to "convince" you that there has been a change in NLL offers and whether or not they are as broadly offered as they once were, but there is an entire thread discussing it and there are many, many data points regarding folks who have traditionally gotten the offers and they have indeed dried up for many of us. If you care to review the thread you may see that it's not always as simple as your advice implies. The fact that you are still getting the offers does not mean that everyone else is
AmEx Targeted NLL cards offers
. I am aware that there have been mentions of NLL offers drying up for some, but was just sharing my own experience and observations.Of course, one should and can only take an NLL offer over a retention if it's available to them. If not, then retention offers as well as adding employee cards with bonuses attached to them if available is certainly another route to go.
In addition, the OP had mentioned ditching the retention for a Chase Business card so the advice I was giving in that was the case, was to take a full annual fee refund on the Amex Biz card while they still can.
Feb 11, 2024 | 7:41 am
#160
Join Date: Sep 2008
Location: AUS
Programs: AY+ Platinum, BAC, AA, Hyatt Globalist, Amex Plat
Posts: 7,519
Yes, I do follow that thread and if you take a moment to do so as well you would see that the current last post is actually mine . I am aware that there have been mentions of NLL offers drying up for some, but was just sharing my own experience and observations.
Of course, one should and can only take an NLL offer over a retention if it's available to them. If not, then retention offers as well as adding employee cards with bonuses attached to them if available is certainly another route to go.
In addition, the OP had mentioned ditching the retention for a Chase Business card so the advice I was giving in that was the case, was to take a full annual fee refund on the Amex Biz card while they still can.
. I am aware that there have been mentions of NLL offers drying up for some, but was just sharing my own experience and observations.Of course, one should and can only take an NLL offer over a retention if it's available to them. If not, then retention offers as well as adding employee cards with bonuses attached to them if available is certainly another route to go.
In addition, the OP had mentioned ditching the retention for a Chase Business card so the advice I was giving in that was the case, was to take a full annual fee refund on the Amex Biz card while they still can.
At least to me, the language you used just seemed to assume that NLLs are obviously available to everyone (including the poster you were responding to, without verifying that) and they very much are not.
If your question had been directed at me, my answer would be "of course I'd rather open a new Biz Plat card with NLL and get a boat load more points" but that option is not currently available to me (and believe me, both the wife and I have verified all possible, known paths)
Regards
Feb 11, 2024 | 8:18 am
#161
Join Date: Nov 2015
Posts: 49
Possible clawback question. I took an offer ($150 statement credit + 20000 miles) to upgrade from Amex Delta Gold to Amex Delta Platinum 2 months after paying Gold Fee. Now that Delta Platinum fees have increased, I will not be renewing when fee comes up. Probably will downgrade to Delta Gold. Will be only 10 months from upgrade offer. Any chance Amex will clawback, even though they changed terms of card after I upgraded?
Feb 11, 2024 | 8:52 am
#162
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,596
.I do hope that NLL offers come up for you as well as other FT members that are on the lookout for them, but haven't gotten them lately. Fingers crossed.
Feb 11, 2024 | 1:59 pm
#163
Join Date: May 2013
Posts: 160
Business Plat, 2/11/24 - offered 20k pts for $20k spend within 6 months - declined, closed card
Is there a reason I can't edit the wiki?
Is there a reason I can't edit the wiki?
Last edited by ffly45; Feb 11, 2024 at 2:11 pm
Feb 13, 2024 | 2:53 pm
#164
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 728
Business Platinum, 2/13/24 - offered 20k pts for $20k spend within 183 days - declined, closed card.
This is 3rd Biz Plat closed by me or SO since start of the year.
This is 3rd Biz Plat closed by me or SO since start of the year.
Feb 13, 2024 | 6:37 pm
#165
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 6,596
I closed one in December and one last month. Am on track to close 2 more by the end of March if they keep up with this stingy 20k/$20k offer.
Last edited by friedablass; Feb 14, 2024 at 10:32 am