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FlyerTalk Forums Expert How-Tos and Guides
PLEASE LIST YOUR RETENTION OFFERS IN THE CHART AT THE BOTTOM OF THIS WIKIPOST.
The 2023 version of this thread is HERE. AmEx “official” term for what we call Retention Offer is “Loyalty Incentive” (offer). Amex representatives/agents have no discretion over retention offers, it’s all computer/algorithm generated. Often there are 2 offers; points or miles for certain spend within certain timeframe, statement credit for same spend and timeframe. The agent might only state one of these, might need to ask about the other if interested. Sometimes a 3rd offer to use miles or points to pay annual fee. Usually available every 13 months. Accepting an offer obligates keeping the account open for 1 year. There’s no rhyme or reason to these offers. Some high use cards get no significant offer, some minimal use cards get high offer. Offers can change on a daily basis. No reports of adverse action due to asking about retention offers too often. Can discuss multiple (personal or biz cards) in one call. Agents are required to read a somewhat lengthy disclaimer if an offer is accepted AND if an offer is declined. Membership Consulting (Retention) department: 800.452.3945 (After entering your card number you may hear a "no longer in service" type of message -- if this happens, hangup and call again.) -OR- 855.857.7657 Upon inputting full account number, without # sign, call will automatically route to Personal or Business Membership Consulting (Retention) department. Each department can only discuss the applicable cards. Hours: 08:00 - 23:00 Eastern Standard Time Chat with a Membership Consulting Services Monday to Friday, 9:00AM to 5:30PM ET (7/19 - quoted 8:30 AM to 3:45 PM ET for Amex Business account) To access Chat: Login to the Amex App, then press the Chat icon at top right. Via the web: Log into http://americanexpress.com Select "Help" at top right Select the blue "Live Chat" button.
PLEASE LIST YOUR RETENTION OFFERS BELOW. MM/DD/23 XXk points for $Yk spend in Z months. Accepted/Declined. Add more cards in same format as required. Platinum, personal 01/23/2024 25k points for $3k spend in 3 months. Declined. 01/28/2024 $250 statement credit or 25k MR points $3k spend in 3 months - Declined 02/13/2024 35k points for $4k spend in 3 months. Accepted. 04/12/2024 25k for 3k spend in 3 months, Accepted 05/01/2024 25K for $4K in 90 days, declined Link 05/03/2024 Redeem MR to cover AF at 1 cent per point, declined Link Platinum, personal, Charles Schwab 01/02/24 15k points for $3k spend in 3 months. Accepted. 01/04/24 50k points for $4k spend in 3 months. Accepted. 01/04/24 25k points for $3k spend in 3 months. Declined. 1/27/2024 15k for $3k spend. Cancelled. Link 01/30/2024 - Spend $4k in 3 months get 50k MR - Accepted Link 01/31/24 25k points for $3k spend in 3 months. Declined. 2/10/2024 - 15k points for $3k spend in 3 months, accepted Link 2/19/2024 25k points for 3k spend, accepted Link 04/30/24 15k points for $3k spend in 3 months. Accepted Link 05/01/24 $150 for $3k spend in 3 months. Declined Platinum, personal, Morgan Stanley 01/21/24 15k points for $3k spend in 3 months. Accepted. 2/3/2024 - 15k points for $3k spend in 3 months, accepted Link 2/29/24 15k for 3k spend in 3 months Link 04/20/24 15k points or $150 after $3k spend in 3 months. Punted. Platinum, business 01/02/24 40k points for $30k spend in 6 months. Declined. (added for prpilot17) 01/03/24 20k points for $20k spend in (not provided) months. Declined. 02/13/24 - offered 20k pts for $20k spend within 6 months - declined, closed card. 3/12/2024 40K for $30K, 3 months, declined 4/4/2024 40K for $10K, 3 months, declined 4/20/2024 40K for $10K, 3 months, declined Link 05/06/24 40K for $30K, declined Link 05/06/24 10K for $5K, 3 months, declined, closed card Gold, personal 4/22/24 15k points for $2k spend in 3 months. Accepted. Link 4/23/24- 15k points or $150 statement credit after $2k spend in 3 months. Accepted. Link 4/26/24 - 10K points or $75 for $2K in 3 months, accepted Link Gold, business 3/12/2024 10K for $5K, 3 months, declined 4/4/2024 35K for $5K, 3 months, declined 4/20/2024 40K for $10K, 3 months, declined Link 5/4/2024 35K for $5 in 3 months, accepted Link 5/6/2024 No offers, cancelled Link Green, personal 2/21/2024 10k points if 2k USD spent within 90 days. Link 5/9/2024 7,500 MR after $1,500 Reddit Green, business 1/4/2024 40k MR after 3k spend Reddit 1/18/2024 35k pts for $5k spend, I didn't take it Reddit 1/25/2024 35,000 Amex Membership Reward points after spending $5,000 in 3 months Reddit 1/26/2024 35k for $5 spend in 3 months. Accepted Link 2/22/2024 35k/$5k/3m, accepted Reddit 3/15/2024 35K MR for $5K spend in 92 days Link 5/3/2024 35k for $5k spend. Accepted. Reddit Everyday Preferred 1/19/2024 No offer, downgraded Link Everyday 3/14/2024 5K MR for $1500 Spend Accepted Reddit 3/20/2024 7500 MR for $2000 spend in 3 mos. Declined Link Delta Reserve, personal 2/5/2024 30,000 skypesos for $2k spend in 3 months Link 2/29/2024 90k skymiles for $4k spend Reddit 4/7/2024 30K SM for $2K, accepted Link 4/18/2024 30K SM for $2K Link 5/10/2024 30k redeemable for $2k in 3 months- I occasionally spent on it but no more than a couple thousand last year Delta Platinum, personal 01/17/24 15k skymiles for $1k spend in 3 months. Declined. 01/17/24 $100 statement credit for $2k spend in 3 months. Declined. 2/2/2024 $150 statement credit or 30k miles, $2k spend over three months Link 03/01/24 70,000 miles after 3K in spend Link 03/11/24 70,000 miles or $350 statement credit, with $3k spend needed in 3 months, Cancelled card Link 03/13/24 30,000 for $2000 spend within 3 months. Took the offer. Link 03/21/24 70k points for $3k spend in 3 months. Accepted. Link Delta Gold, personal 2/1/2024 7000 delta miles for $1000 spend Reddit 2/6/2024 7k miles or $30 and spend $1000 in 3 months Link 3/7/2024 No offer Reddit 4/11/2024 No offer Reddit 4/25/2024 No offers Delta Reserve Business 01/19/24 25k Skymiles for $5k spend in 3 months with clause that "gaming" the system may result in cancellation of all AmEx cards. 4/17/2024 No offer Reddit Delta Platinum Business 3/28/2024 25k miles for $5k spend. declined Reddit 4/11/2024 25k skypesos for $5k spend. Took it Reddit Delta Gold Business 1/18/2024 No offer Reddit 1/25/2024 5000 pesos for $2000 spend, declined Reddit 4/4/2024 10K skypesos for $3K spend, accepted Reddit 4/11/2024 No offer Reddit Hilton Aspire 1/18/2024 80,000 Hilton points for $3,000 spend in 3 months, accepted Reddit 1/25/2024 60k after 3k spend in 3 months. Accepted Reddit 1/25/2024 80k Hilton/$3k/3 months offered. Accepted. Reddit 1/26/2024 10,000 points for $1,000 spend. I accepted Link 2/19/2024 10,000 Hilton Honors points for $1k spend over 3 months. Accepted. Link 3/6/2024 10,000 HH pts OR $50 statement credit after $1,000 spend in 90 days. Link 4/4/2024 10k hh points for 1k spend. Accepted Reddit 4/18/24 No offer. 5-year old card 4/25/24 20K points or $100 for $2K in 3 months Link 4/27/24 10K points for $1K in 2 months, declined Link Hilton Surpass 2/29/24 Hilton Surpass- nothing canceled. Link Hilton Honors (No Annual Fee) 1/18/2024 20k points for 2k spend, declined Reddit Hilton Business 1/18/2024 $50 statement credit for $2k in spend Reddit 2/29/2024 $50 statement credit with $2k spend Reddit 3/8/2024 No offer, closed Link 5/2/2024 $100 statement credit after $5,000 spend Reddit Marriott Bonvoy (discontinued personal card converted from Starwood) 4/1/2024 No offers, kept open anyways Marriott Bonvoy Bevy Marriott Bonvoy Brilliant 1/19/2024 No offer, downgraded Link 1/25/2024 80k Marriott Bonvoy for $3k spend in 3 months Reddit 2/29/2024 20k Bonvoy points for $1,000 spend. Accepted. Link 3/2/2024 No offer, downgrade to $95 card only Link 3/5/2024 No offer Link Marriott Bonvoy Business 1/22/2024 10,000 Bonvoy Points for 2k spend Link 01/26/24 10k points for $2k spend in 90 days. Accepted. 03/27/24 no offer. $3.5k spend on the card in 12 months. Unsure whether I will keep it for the free night. 03/28/24 30k points for $5k spend in 90 days. Accepted. 04/16/24 30K for $5K in 90 days, accepted Link 05/06/24 no offer, cancelled Link Blue Cash Preferred 4/27/2024 No offer Link Blue Business Cash 2/29/2024 $100 statement credit for $5k/3m Reddit 3/21/2024 $50 SC for 2k MSR Reddit Blue Business Plus 1/11/2024 10K for $5K Accepted Reddit 2/15/2024 10k MR for $5k over 90 days, declined Reddit 2/29/2024 10k MR after $5k/92 days Reddit Amazon Business Prime 2/8/2024 $50 credit for $2,000 purchases in 3 months. Declined. Reddit |
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