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Old Dec 20, 2018, 8:51 pm
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LA's Newest Star: The United Polaris Lounge Opens at Los Angeles International Airport

LOS ANGELES, Jan. 10, 2019 /PRNewswire/ -- Beginning January 12, United customers traveling in United Polaris business class, the airline's international premium cabin travel experience, will now be able to relax and dine before their travels in the new United Polaris lounge at Los Angeles International Airport.

The award-winning Polaris lounge experience builds on the airline's concept to be uniquely United while embracing the energy and distinct culture of Southern California and the exciting destinations United serves from here. This Polaris lounge features Southern California-style throughout, including works by local, Los Angeles-based artists, Rema Ghuloum, Chris Trueman and Ruth Pastine, and a food and beverage program inspired by the City of Angels. It is conveniently located in Terminal 7 between Gates 73 and 75A and faces west to capture the city's vibrant sunset skies.

The United Polaris lounge is the most recent investment United has made at LAX, where the airline recently completed a $573 million renovation of Terminal 7. Customers also can now take advantage of the recently completed cut-through, a new road that provides a shortcut to avoid the LAX "horseshoe" road around the terminals to help ease their travels. In addition to the Polaris lounge, United recently opened a new United Club in Terminal 7, and offers customers who want a more upscale experience access to The Private Suite. These latest improvements and amenities help give United customers the best possible airport experience at LAX.

The airline is also committed to the greater Los Angeles community, having announced last year a $1 million grant to Southern California-based First Place for Youth.

"Los Angeles is one of United's most important gateways, particularly to Asia and Australia, and this lounge provides our customers with a best-in-class experience before they board their flights, especially for those customers with late-night departures and early-morning arrivals," said Janet Lamkin, United's California President. "We continue to expand our presence in Los Angeles, connecting customers from all over California and the U.S. to our global network. The addition of the United Polaris lounge is yet another way we provide customers with the best possible travel experience at LAX."

United Polaris Lounge at LAX Facts & Highlights
  • More than 12,000 square feet
  • 140 seats, with a variety of seating areas for productivity, privacy and dining
  • 272 power outlets and 120 USB ports
  • Luxurious shower suites, featuring rainfall showerheads and Soho House & Co's Cowshed Spa products
  • Private daybeds outfitted with Saks Fifth Avenue bedding
  • Customers are invited to enjoy a full restaurant-quality experience in The Dining Room before their flights. With a menu that blends international comfort foods developed by Los Angeles native Chef Tritia Gestuvo, highlights include: almond-crusted fish and chips, chilaquiles, Korean bulgogi arancini, fresh crafted sandwiches on La Brea Bakery bread, flavorful street tacos and house-made cinnamon churros.
  • In a nod to the innovative cocktail culture of Los Angeles, the lounge features signature cocktails inspired by the City of Stars, including the Let's Rumble, made from Cruso Spiced Rum, fresh lemon, prickly pear puree and house-made simple syrup and the On Sunset, a playful take on the tequila sunrise, made from Casa Noble Tequila, Del Maguey Single Village Mezcal and agave nectar.
The United Polaris lounge at Los Angeles International Airport is the fifth Polaris lounge to open. Other United Polaris lounge locations include: Chicago O'Hare International Airport, George Bush Intercontinental in Houston, Newark Liberty International Airport and San Francisco International Airport.

The focus behind the United Polaris experience has always been to provide long-haul travelers with what they've asked for: the best sleep in the sky. On average, United continues to add one aircraft with the new United Polaris business class seat every 10 days from now through 2020. On Monday, the airline's newest aircraft, the Boeing 787-10 Dreamliner, officially entered service, featuring the Polaris business class seat as well as the airline's new United Premium Plus seat. United in the first North American carrier to operate the 787-10 and the only airline in the world to operate all three models of the Dreamliner.

For more photos of the United Polaris lounge at Los Angeles International Airport, visit the United Newsroom.
Access to Polaris lounges (source):


update 29 Sept 2017, effective 1 Oct 2017
Trans-border flights (Canada, Mexico, ..) for UA and partner flights do not qualify

Departure: The airport you are leaving on an international J/F flight* from, i.e. SFO-TPE
Connecting: The airport to or from which you have a short-haul flight to connect to a longer flight, i.e. LAX-SFO-NRT or NRT-SFO-LAX
Arrival: The airport you arrive at after your long-haul flight, i.e. NRT-SFO

Hours - 6:30 AM-10:30 PM


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***** LAX Polaris Lounge -- opening 12 Jan 2019, Preview 11 Jan 2,500 miles Archive *******
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LAX Polaris Opening Day -- January 12, 2019
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LAX Polaris Lounge -- Reviews, Experiences, Q&A, ...

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Old Jan 17, 2022 | 6:26 pm
  #271  
 
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Originally Posted by tstauck
The * A Lounge is amazing and never fails to disappoint (IMO). Outdoor fire pits, water features, and plenty of outdoor patio seating, both regular and self serve bar inside, good food, showers, plus TBIT shopping too.
Interesting - at least to me - a self serve bar is appealing given all the service comments on the UA forum.

If Im paying for a Biz ticket I want someone serving me drinks and not slumming it with pouring my own.
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Old Jan 17, 2022 | 7:38 pm
  #272  
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Originally Posted by tstauck
The * A Lounge is amazing and never fails to disappoint (IMO).
Which is it? Is it amazing or, does it never fail to disappoint? (Meaning, it always disappoints)
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Old Jan 18, 2022 | 2:53 pm
  #273  
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Originally Posted by FLYMSY
Which is it? Is it amazing or, does it never fail to disappoint? (Meaning, it always disappoints)
Did a quick edit to my post "never disappoints (IMO)"
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Old Jan 18, 2022 | 8:08 pm
  #274  
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Originally Posted by IAH-OIL-TRASH
The buffet desserts at LAX *A lounge are far better than anything I've seen at any UA PL buffet. Not even close, IMHO. But, of course, desserts shouldn't be the sole reason to make the hike....

Actually, I don't think UA PL's general buffet offerings exceed that of the *A lounge buffet by much either, if at all. PL does have the sit-down restaurant, though.
I agree with all of this. The LAX *A buffet (including noodle bar) is better than anything I've had at the EWR PL (buffet), and self-service drinks are a plus when PL bartenders are feeling lazy, rude, and in need of tips.
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Old Jan 22, 2022 | 9:43 am
  #275  
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Lounge Dragon at the UC told me mid March reopening date. In the mean time I got a drinks voucher and chocolate truffles.
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Old Jan 22, 2022 | 2:20 pm
  #276  
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Originally Posted by miuk
Lounge Dragon at the UC told me mid March reopening date. In the mean time I got a drinks voucher and chocolate truffles.
I was going to ask....I arrived into LAX a few days ago and saw some activity upstairs with the lights on so I thought there would be action in the coming days. Though I will say I wouldn't be surprised if the reopening coincided with or came a few days before the restart of the LAX-LHR nonstop.
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Old Jan 22, 2022 | 2:21 pm
  #277  
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Originally Posted by miuk
Lounge Dragon at the UC told me mid March reopening date. In the mean time I got a drinks voucher and chocolate truffles.
Welp, if true this would make LAX the only PL that missed the reopening date given by a UA insider at that cocktail event (which was 1/24 IIRC). Not surprising but disappointing nonetheless, particularly as I have a Polaris RT booked in February.
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Old Jan 22, 2022 | 2:30 pm
  #278  
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Originally Posted by dkc192
Welp, if true this would make LAX the only PL that missed the reopening date given by a UA insider at that cocktail event (which was 1/24 IIRC). Not surprising but disappointing nonetheless, particularly as I have a Polaris RT booked in February.
True but this makes sense at the end of the day. I remember back when the covid lounge reopening thread was hyperactive people were pretty certain that they'd stick to their date and for the most part they did. But for LAX it never made sense to me as they currently have only SYD (and MEL??) which is very restrictive, TYO which is also very restrictive. The only route that would bring enough people would be LAX-LHR and even then that's enough to fill the lounge for 2 hours in the day so it never made sense to me that UA would want to reopen the lounge so soon even with connecting traffic.
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Old Jan 22, 2022 | 2:50 pm
  #279  
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Originally Posted by flyingrohit
True but this makes sense at the end of the day. I remember back when the covid lounge reopening thread was hyperactive people were pretty certain that they'd stick to their date and for the most part they did. But for LAX it never made sense to me as they currently have only SYD (and MEL??) which is very restrictive, TYO which is also very restrictive. The only route that would bring enough people would be LAX-LHR and even then that's enough to fill the lounge for 2 hours in the day so it never made sense to me that UA would want to reopen the lounge so soon even with connecting traffic.
Connecting traffic!
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Old Jan 25, 2022 | 8:15 pm
  #280  
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this is bad news was planning on using it when travelling thru mid feb-is it unlikely to be open then?

Last edited by WineCountryUA; Jan 25, 2022 at 11:57 pm Reason: split post
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Old Jan 25, 2022 | 8:30 pm
  #281  
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Originally Posted by bryanwallace
this is bad news was planning on using it when travelling thru mid feb-is it unlikely to be open then? ..
Recent reports are mid-March openning for LAX PL, so Feb is probably a no go.
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Last edited by WineCountryUA; Jan 25, 2022 at 11:57 pm Reason: split poster
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Old Feb 7, 2022 | 2:03 pm
  #282  
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With the news that Australia is reopening to international visitors on 2/21 and UA upgauging LAX-SYD to a daily 77W starting on that date, is there a chance that the tentative March reopening could be moved up to coincide with this "reboot" of SYD service?
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Old Feb 7, 2022 | 2:49 pm
  #283  
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As we have learned, restarting a lounge takes "months" of pre-work, supplies ordering, hiring, training, ... not something to pull up the schedule real easy
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Old Feb 7, 2022 | 5:14 pm
  #284  
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Originally Posted by WineCountryUA
As we have learned, restarting a lounge takes "months" of pre-work, supplies ordering, hiring, training, ... not something to pull up the schedule real easy
And in addition to that, Australia demand will not rebound instantly on 2/21 to sufficient enough levels to warrant a PL reopening even for limited evening hours. For a country that's been closed for 2 years it will take months for travel to rebound, aka definitely will not warrant a PL reopening soon
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Old Feb 7, 2022 | 7:43 pm
  #285  
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Originally Posted by dkc192
on 2/21 and UA upgauging LAX-SYD to a daily 77W starting on that date
I've got a 789 at end of March
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