E-rewards [Master Thread]

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Jul 21, 2020 | 8:46 am

#4306

Beachchaser

Join Date: Dec 2018

Posts: 935

Quote:

Originally Posted by bj2757

All day yesterday - frustrating.

Was it resolved today or are you still experiencing the same issue?

Jul 21, 2020 | 8:51 am

#4307

bj2757

Join Date: Dec 2008

Location: San Antonio

Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG

Posts: 855

I hadn't tried yet today so I just went and checked. Got asked four different sets of questions then got that same screen - so it's still an issue.

Beachchaser likes this.

Jul 21, 2020 | 8:56 am

#4308

beachmouse

Join Date: Aug 2012

Location: VPS

Programs: IHG Platinum, Delta SM, Atmos Silver, Hilton Gold, Accor Gold, Marriott Gold, Hyatt Discoverist

Posts: 8,165

Quote:

Originally Posted by Beachchaser

Has anyone else get the screen that asks you to answer a few questions to get a survey but there are no questions to answer and the same screen appears when you click on email links?

Same issue and it's also happening with SSI surveys on MyPoints for me. Since I'm sometimes getting screening questions, I suspect it's something technical on their end rather than something more ominous.

Beachchaser likes this.

Jul 21, 2020 | 9:12 am

#4309

ORDnHKG

FlyerTalk Evangelist

Join Date: Jun 2002

Location: ORD, HKG

Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist

Posts: 10,546

Quote:

Originally Posted by Beachchaser

Was it resolved today or are you still experiencing the same issue?

Still experiencing same issue, for me it occured since last night

Jul 21, 2020 | 9:13 am

#4310

Beachchaser

Join Date: Dec 2018

Posts: 935

Quote:

Originally Posted by beachmouse

Thanks for the additional do, it seemed to have started yesterday afternoon or evening.

Jul 21, 2020 | 10:08 am

#4311

bj2757

Join Date: Dec 2008

Location: San Antonio

Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG

Posts: 855

I was just able to get to a survey!

Jul 21, 2020 | 6:48 pm

#4312

bj2757

Join Date: Dec 2008

Location: San Antonio

Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG

Posts: 855

And since that update this morning I've done 27 surveys (at least that's how many I was given credit for)!

Jul 22, 2020 | 1:48 am

#4313

chrism20

Join Date: Jan 2007

Location: Somewhere in Europe

Posts: 3,361

Quote:

Originally Posted by bj2757

And since that update this morning I've done 27 surveys (at least that's how many I was given credit for)!

I didn't have any of the issues others had a few days ago but I done a similar number of surveys to you yesterday. It's the most I've had in years.

Jul 23, 2020 | 1:21 am

#4314

Tilly71

Join Date: Jan 2015

Posts: 788

How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

Jul 24, 2020 | 11:29 am

#4315

chrism20

Join Date: Jan 2007

Location: Somewhere in Europe

Posts: 3,361

Quote:

Originally Posted by Tilly71

How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

I done a diary about a month ago and the points appeared roughly ten days later I think.

Tilly71 likes this.

Jul 25, 2020 | 9:41 pm

#4316

FullTimeFlyer

Join Date: Sep 2006

Location: San Diego

Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond

Posts: 958

Quote:

Originally Posted by Tilly71

How long roughly do points take to be credited from completing daily diary tasks? I completed a daily task survey last weekend, completed Everydays requirements but no Sign of reward points...

I don't think it's predictable, because you're counting on the individual vendor. I've had it be anything from 7-10 days to 4-5 weeks. They have generally shown up., however, so that's the good part.

FTF

Tilly71 likes this.

Jul 26, 2020 | 7:00 pm

#4317

jamesteroh

FlyerTalk Evangelist

Join Date: Sep 2006

Location: Toledo, OH

Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List

Posts: 15,563

I'm getting tired of all these surveys that take me to poprewards lately. I'm just saying now I didn't watch any of the shows. First three times I did it, I was asked questions about the show and I got the questions about the show right but not about the commercials since I don't pay attention to them during live tv and then I get disqualified.

Jul 28, 2020 | 9:24 pm

#4318

bob12403

Join Date: Jul 2004

Location: Washington, DC

Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite

Posts: 1,688

Quote:

Originally Posted by jamesteroh

I agree, the PopRewards survey are a waste of time. As soon as you get the first Poprewards screen, if you click "Exit" in the upper right corner, you'll get your 25 cents and can move on to another survey.

MAXII likes this.

Jul 29, 2020 | 7:28 am

#4319

FullTimeFlyer

Join Date: Sep 2006

Location: San Diego

Programs: UA LTP, AA LTG, DL Gold, Marriott LTT, HH Diamond

Posts: 958

Does anyone have much experience with timing of Hawaiian Air redemptions? My wife did one more than 3 weeks ago and she's still showing "pending." She'd only done one before, and that one went through quickly (less than a week, she thinks). Maybe she got lucky that time (or is she getting unlucky now?) Thanks for any info.

FTF

Jul 29, 2020 | 6:23 pm

#4320

bob12403

Join Date: Jul 2004

Location: Washington, DC

Programs: UA Premier Gold, AA, DL, IHG Platinum Amb, Marriott Gold, Hilton Silver, National Executive Elite

Posts: 1,688

Quote:

Originally Posted by FullTimeFlyer

Not sure about Hawaiian specifically, but in general e-rewards seems to be having problems with some redemptions. In my case it's been for a couple of different gift cards this month. Some of my redemptions have gone as normal, and the e-card is received no later than 24 hours after confirmation. Others seem to require a polite inquiry to e-rewards several days after redemption. I can't prove it, but it seems that an inquiry prompts them to expedite, or at least initiate, manually re-processing the reward. They say that they are aware of the problem, and ask for patience as it may take 7-10 days to manually process.