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E-rewards [Master Thread]

E-rewards [Master Thread]

Old Aug 31, 20, 9:11 am
  #4366  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,125
I'm struggling to see the point in the Q thing. I've tried to use it three times now and it asks me if I want to raise a ticket. It then tries to raise the ticket and throws up an error so you have to go via the old route.

On another issue has anyone noticed the site being very slow recently with white screens also appearing?
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Old Aug 31, 20, 2:01 pm
  #4367  
 
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 990
Originally Posted by Oxon Flyer View Post
Itís even worse then the Microsoft paperclip.
LOL! I'd (somehow) forgotten about that!
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Old Sep 2, 20, 1:27 am
  #4368  
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 9,704
Originally Posted by Oxon Flyer View Post
Any hints on how to turn off the annoying “Hi I'm Q e-Rewards one and only member assistant ” that prominently pops up every time you load a website page ?

It’s even worse then the Microsoft paperclip.
Add it to your adblocker's filter and it's gone -- the blocked element looks like this (for the UK site)

e-rewards.co.uk##div.chat-notifications-list.open:nth-child(29) > div.chat-notification > p

It still leaves the greenish logo intact, it doesn't disturb me
WilcoRoger is offline  
Old Sep 5, 20, 12:13 pm
  #4369  
 
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Gold, Hilton Diamond, Marriott Gold
Posts: 3,316
Hilton

Redeemed for Hilton Honors on 8/27, posted 8/31. E-rewards account showed as completed the same day instead of pending as in the past few redemptions.
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Old Sep 15, 20, 1:02 pm
  #4370  
 
Join Date: Oct 2001
Location: Washington D.C.
Programs: UA Silver, SPG Platinum, CP Gold, IHG Gold
Posts: 2,053
I just redeemed $60 for 1,000 Accor points; first time I've redeemed with Accor. Does anyone know how long it usually takes for the points to show up in Accor? They said 6-8 weeks, but that's what they say for a lot of hotel/airline redemptions, and it usually doesn't take that long. tls

Last edited by thelostshark; Sep 15, 20 at 1:40 pm
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Old Sep 15, 20, 1:12 pm
  #4371  
 
Join Date: Feb 2012
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 448
Originally Posted by thelostshark View Post
I just redeemed $60 for 1,000 Accor points; first time I've redeemed with Accor. Does anyone know how long it usually takes for the points to show up in Accor? They said 6-8 weeks, but that's what they say for a lot of hotel/airline redemptions, and it usually doesn't take that long. tlx
Usually less than 24 hours.
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Old Sep 15, 20, 1:39 pm
  #4372  
 
Join Date: Oct 2001
Location: Washington D.C.
Programs: UA Silver, SPG Platinum, CP Gold, IHG Gold
Posts: 2,053
Ah, that's great, thanks. tls
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Old Sep 16, 20, 10:11 am
  #4373  
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,086
Originally Posted by thelostshark View Post
I just redeemed $60 for 1,000 Accor points; first time I've redeemed with Accor. Does anyone know how long it usually takes for the points to show up in Accor? They said 6-8 weeks, but that's what they say for a lot of hotel/airline redemptions, and it usually doesn't take that long. tls
In my experience the points post next Monday, Wednesday and Saturday after redemption
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Old Sep 16, 20, 1:46 pm
  #4374  
 
Join Date: Oct 2001
Location: Washington D.C.
Programs: UA Silver, SPG Platinum, CP Gold, IHG Gold
Posts: 2,053
Thanks, that's interesting. I requested it yesterday (Tuesday), and it's been a bit less than 24 hours, and nothing so far. Perhaps later today or Friday.

I should have asked this before I redeemed, but my account number has some spaces in it, and when I redeemed it wouldn't let me submit the redemption with spaces. So I deleted the spaces and it took the redemption. Is that the way it works for others? It's a a 16 digit account number this way (all numerals). tls
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Old Sep 16, 20, 2:27 pm
  #4375  
 
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,086
Originally Posted by thelostshark View Post
Thanks, that's interesting. I requested it yesterday (Tuesday), and it's been a bit less than 24 hours, and nothing so far. Perhaps later today or Friday.

I should have asked this before I redeemed, but my account number has some spaces in it, and when I redeemed it wouldn't let me submit the redemption with spaces. So I deleted the spaces and it took the redemption. Is that the way it works for others? It's a a 16 digit account number this way (all numerals). tls
Yes, you should write it without the spaces. Not sure about Friday, when I redeem on Friday I get the points on Saturday. Buy it happens definitely on specific days of the week (when they run a script probably) , not some hours after redemption.
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Old Sep 17, 20, 12:06 am
  #4376  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 8,331
I keep getting an error message when trying to cash out to Iberia Plus Avios. Well outside of the 30-day restriction and I've never had problems before. Anybody else in the same situation?
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Old Sep 17, 20, 4:19 am
  #4377  
 
Join Date: Jan 2007
Location: Somewhere in Europe
Posts: 3,125
Originally Posted by craigthemif View Post
I keep getting an error message when trying to cash out to Iberia Plus Avios. Well outside of the 30-day restriction and I've never had problems before. Anybody else in the same situation?
I done some last Friday and the points landed Tuesday as expected. There were no issues then.
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Old Yesterday, 1:12 pm
  #4378  
 
Join Date: Oct 2001
Location: Washington D.C.
Programs: UA Silver, SPG Platinum, CP Gold, IHG Gold
Posts: 2,053
Well, I did get the Accor points. I don't know exactly when they were put in my account because I forgot to check for a few days, but it happened pretty quickly. tls
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