Thanks, that's interesting. I requested it yesterday (Tuesday), and it's been a bit less than 24 hours, and nothing so far. Perhaps later today or Friday.

I should have asked this before I redeemed, but my account number has some spaces in it, and when I redeemed it wouldn't let me submit the redemption with spaces. So I deleted the spaces and it took the redemption. Is that the way it works for others? It's a a 16 digit account number this way (all numerals). tls