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Old Mar 15, 2020, 4:11 am
  #4156  
 
Join Date: Sep 1999
Location: too far from the airport
Posts: 3,297
Originally Posted by beachmouse
I've also had some odd fussiness about copying and pasting a FF number from my AS account- it'll take a few tries and I have to make sure I haven't accidentally copied over a space at the beginning or end of the number but eventually it does get entered correctly and go through. Or try entering the number manually one digit at a time?
I’ve tried both systems over 2 days but no joy. I ended up redeeming for something else.
honu is offline  
Old Mar 18, 2020, 1:30 pm
  #4157  
Suspended
 
Join Date: Nov 1999
Posts: 24,153
"You reached your daily limit for redemptions"?

Cashed out 2 different awards last night (before 12am), went for a 3rd and got that message. OK so I just tried again and got the same message, so are we limited to 2 redemptions in any given 24 hours? Didnt even know there was a limit
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craz is offline  
Old Mar 19, 2020, 7:49 am
  #4158  
 
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
The last three days whenever I receive an email saying I have a survey and click on it, I get the "sorry there is a problem" page in 15 different languages - every survey, every time. Anyone else having this issue?
bj2757 is offline  
Old Mar 19, 2020, 9:34 am
  #4159  
 
Join Date: Jan 2016
Programs: HH Diamond IHG Spire Accor Gold BW Diamond
Posts: 85
Originally Posted by craz
Didnt even know there was a limit
From 13/03
vvn1972 is offline  
Old Mar 19, 2020, 9:35 am
  #4160  
 
Join Date: Jan 2016
Programs: HH Diamond IHG Spire Accor Gold BW Diamond
Posts: 85
Originally Posted by bj2757
Anyone else having this issue?
Klick any e-mail from previous week
vvn1972 is offline  
Old Mar 19, 2020, 11:58 am
  #4161  
 
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
Originally Posted by bj2757
The last three days whenever I receive an email saying I have a survey and click on it, I get the "sorry there is a problem" page in 15 different languages - every survey, every time. Anyone else having this issue?
Same here. But there are plenty of surveys on the site's home page.
linsj is offline  
Old Mar 19, 2020, 9:47 pm
  #4162  
Suspended
 
Join Date: Nov 1999
Posts: 24,153
Originally Posted by linsj
Same here. But there are plenty of surveys on the site's home page.
Logged in to cashout and then hit the surveys that were showing, once done went back into my email acct and clicked on the emials and no longer the message about an error only a screen shot how there arent any more surveys and then reg erewards page. So I take it once you clicked onto a survey while logged in it will reset everything and problem solved
craz is offline  
Old Mar 20, 2020, 8:51 am
  #4163  
 
Join Date: Dec 2008
Location: San Antonio
Programs: AA, SWA, CO, UA, PC Plat, HH Gold, SPG
Posts: 799
Originally Posted by craz
Logged in to cashout and then hit the surveys that were showing, once done went back into my email acct and clicked on the emials and no longer the message about an error only a screen shot how there arent any more surveys and then reg erewards page. So I take it once you clicked onto a survey while logged in it will reset everything and problem solved
Thanks all. I guess there was just too much going on for me to think about just going to the website and clicking on the available surveys - I normally do that and as indicated above it works fine.
bj2757 is offline  
Old Mar 20, 2020, 1:54 pm
  #4164  
 
Join Date: Aug 2013
Location: Austin, TX
Programs: AA EXP, Hilton Gold, Marriott Gold
Posts: 183
Originally Posted by craz
Logged in to cashout and then hit the surveys that were showing, once done went back into my email acct and clicked on the emials and no longer the message about an error only a screen shot how there arent any more surveys and then reg erewards page. So I take it once you clicked onto a survey while logged in it will reset everything and problem solved
Problem solved... temporarily. After a while, clicking on the links in emails still gives me the "Unexpected Error" webpage. Not sure if it resets daily or what.
bswiz is offline  
Old Mar 25, 2020, 7:34 am
  #4165  
 
Join Date: Aug 2012
Location: VPS
Programs: IHG Diamond, Delta PM, Hilton Gold, Accor Gold, Marriott Silver
Posts: 7,260
Originally Posted by honu
I’ve tried both systems over 2 days but no joy. I ended up redeeming for something else.
What worked for me this time is entering my first and last names and only after those are filled in do I copy and paste the Alaska FF number.
beachmouse is offline  
Old Mar 26, 2020, 1:19 pm
  #4166  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Surveys have been sparse the last few days. Was hoping I could do more with some free time
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pointshogger is offline  
Old Mar 30, 2020, 6:54 am
  #4167  
 
Join Date: Aug 2002
Location: MCI
Programs: AA LT Gold; BA Silver; Hilton Diamond
Posts: 3,081
I know! I've resorted to clicking on old e-mails again, which sometimes brings one up. I'm seeing quite a few asking about changes in various buying or other decisions due to COVID-19 so there are companies looking for our thoughts, and constructing surveys seems to be the perfect "work from home" project. I hope it picks up soon.
Athena53 is offline  
Old Mar 30, 2020, 2:15 pm
  #4168  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,015
Interesting use of the word “unfortunately” ....

e-rewards screening question : Do you have fever, dry cough, loss of taste, fatigue ?

Answer : None of the above.

“Thank you for your interest in this study. Unfortunately, this study has received the number of responses required from your particular survey group”
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Last edited by Oxon Flyer; Mar 30, 2020 at 2:26 pm
Oxon Flyer is offline  
Old Apr 2, 2020, 10:36 am
  #4169  
 
Join Date: Jan 2014
Location: YVR
Programs: Marriott Bonvoy, Aeroplan, Best Western, IHG Rewards, AAdvantage, Executive Club
Posts: 166
Yikes, the last survey I did was March 24.
pointshogger is offline  
Old Apr 12, 2020, 10:58 pm
  #4170  
 
Join Date: Jan 2014
Posts: 762
Has anyone been able to get any surveys lately? I have not seen much and it's nice to do them since I am at home all day and not working right now.
brabb12 is offline  


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