FlyerTalk Forums - The oneworld explorer ticket FAQs

Hi,

Quick question on the 4 segments per continent rule - does it include the flights into and out of the 'continent' ? eg is ......... SYD-SIN-BKK-HKG-KUL-NRT-DEL ... valid ?
Thanks

No, your itinerary is not valid, because it has five flight segments in Asia (SIN-BKK-HKG-KUL-NRT-DEL)
Drop one of those, and you will have a valid itinerary. The SYD-SIN is an inter-continental flight, as will be the DEL-??? flight

anabolism

Oct 22, 2018 10:15 am

Quote:

Originally Posted by petez (Post 30342587)

Quick question on the 4 segments per continent rule - does it include the flights into and out of the 'continent' ?

No, only flights within a continent count against the four segment per continent rule.

Quote:

eg is ......... SYD-SIN-BKK-HKG-KUL-NRT-DEL ... valid ?

No, because India is part of Asia. The SYD-SIN segment is inter-continental so it doesn't count, but then you have five segments entirely within Asia (SIN-BKK-HKG-KUL-NRT-DEL).

petez

Oct 22, 2018 10:29 am

Thanks for the replies - it should have been DOH not DEL in which case I am ok.

Leaping_Deere

Nov 7, 2018 5:26 pm

Is there a fee to pay if you have to change a date of a flight after your originally booked flight departed and you are a no show?

Im sure its been asked before but I didn't see this mentioned in the FAQ specifically

anabolism

Nov 7, 2018 5:48 pm

Quote:

Originally Posted by Leaping_Deere (Post 30405867)

Yes, the various RTW products typically state in the fare rules that if you no-show you must pay the $125 re-route fee. Always better to cancel the flight or change the date/time beforehand.

ajnaro

Nov 7, 2018 5:51 pm

I recently missed a flight due to congested traffic. I was charged the no-show fee, but no rebooking fee, to fly the next day on the same flight.

zoombee

Nov 8, 2018 7:54 am

Quote:

Originally Posted by ajnaro (Post 30405924)

I recently missed a flight due to congested traffic. I was charged the no-show fee, but no rebooking fee, to fly the next day on the same flight.

I didn't think there was a distinct no-show fee. If you no-show you need to pay the re-route fee as it were. Indeed I assume you could no show and then re-route with only one fee paid. Anyone done that? Bit of an edge case.

ajnaro

Nov 8, 2018 8:57 am

Quote:

Originally Posted by zoombee (Post 30407631)

I was not charged a reroute fee as I did not have to change the route. Date changes are free. I paid only one fee, which the agent called a no show fee.

Leaping_Deere

Nov 8, 2018 9:58 am

The conundrum I had has been solved. The OW website wouldn't give the connection I wanted, so I hatched a plan to make it a surface sector and book a one way ticket separately, risk the connection and just rebook if I missed.

I then realised my flight was international to domestic and the connection time I was risking was a no hoper, with a border to contend with. had it been domestic to domestic I would of chanced it, so I've just got to leave earlier and endure longer layovers.

jerry a. laska

Nov 8, 2018 10:20 am

From the rules:

Quote:

2. After departure:
a. Changes are permitted provided ticketed points remain the same.
b. Changes to ticketed points are permitted at a charge of USD 125 per transaction.
c. No Show requires rebooking at a charge of USD 125.
d. If the rerouting results in an increase to the number of continents previously charged, the ticket shall be recalculated. Ticket may be reissued to any applicable Explorer fare validating all rules of the new fare except for restrictions on retroactive use. Rerouting fee applies when the resulting fare is less than or equal to the original fare. No refund applies. See Upgrading provisions when recalculation results in a new fare basis at a higher value.

Unionruler

Nov 10, 2018 1:18 am

When I key the below into the Oneworld Explorer tool I get error 100: You may only have one intercontinental arrival and departure in each continent against HEL. Is this really a breach? I thought I can travel via DOH both ways since it's hard to get from/ to SEZ.

SEZ-DOH-LAX-DFW-YVR-JFK-HKG-NRT-DEL-NRT-SIN-HEL-DXB-HEL-AGP-DOH-SEZ

anabolism

Nov 10, 2018 2:15 am

Quote:

Originally Posted by Unionruler (Post 30414266)

It's moot since there are no current ex-SEZ fares.

Dr. HFH

Nov 10, 2018 6:15 pm

Quote:

Originally Posted by Unionruler (Post 30414266)

Quote:

Originally Posted by anabolism (Post 30414347)

It's moot since there are no current ex-SEZ fares.

Apart from anabolism's accurate observation, your second mistake is relying on the online tool at all. It's full of both errors in processing, and rules that are unrelated to the actual, published rules for the fare. You're better off posting your proposed itinerary here and asking for assistance, then telephoning a knowledgeable travel agent who specializes in these fares or one of the airlines' RTW desks (I've always found the one at AA both knowledgeable and helpful 800-247-3247) and booking your ticket there.

petez

Nov 13, 2018 2:31 pm

Hi All

Quick question - is JL5202 (codeshare operated by Korean Air) a valid oneworld flight for a DONEx - the oneworld engine doesn't show it as an option ?

Many thanks

Mwenenzi

Nov 13, 2018 4:31 pm

Quote:

Originally Posted by petez (Post 30426302)

.Quick question - is JL5202 (codeshare operated by Korean Air) a valid oneworld flight for a DONEx - the oneworld engine doesn't show it as an option?

No. Needs to be operated by a OW airline. That's why it is not shown as a option.

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