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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

anabolism Aug 16, 2018 8:02 am

Quote:

Originally Posted by jdbkiang (Post 30088156)
The itinerary is technically 16 flightsr...Does the 16 flights mean that flights with one layover count as 2 flights, and 2 layovers count as 3, etc?

You are permitted 16 segments, which means 16 times you can travel from one airport to another, either by flight or by surface. Each flight code uses a segment. So, if you fly QF2 LHR-SYD, it is one segment although it's a direct flight in two parts, LHR-SIN and SIN-SYD. However, if you want to go from ANC to CUR and fly AA148 ANC-DFW, AA2386 DFW-MIA, AA2739MIA-CUR that uses three segments.

What I do when planning an RTW is pick the places I want to stop, and use ExpertFlyer to see the available flights between them. I like EF because it shows if the flight has the right inventory (e.g., A, D, L), what type of plane, seating, timing, etc. It can search a week at a time, which is handy because some flights only operate certain days.

Dr. HFH Aug 16, 2018 8:48 pm

Quote:

Originally Posted by jdbkiang (Post 30088156)
Does the 16 flights mean that flights with one layover count as 2 flights, and 2 layovers count as 3, etc?

Quote:

Originally Posted by anabolism (Post 30089216)
You are permitted 16 segments, which means 16 times you can travel from one airport to another, either by flight or by surface.

And just to be crystal clear, if you travel by train from London to Paris, spend a few days in Paris, then travel by train from Paris to Nice, spend a few days in Nice, then travel by train to Madrid, where you get on a plane and fly to Doha, the entire ground journey, London-Paris-Nice-Madrid, counts as ONE flight segment in your ticket, even though you are really visiting and stopping at two cities along the way.

petez Aug 22, 2018 3:23 pm

Any reason why the Oneworld tool won't price a 12 segment DONE5 which includes XXX-SCL-IPC-SCL-XXX whereas it will price XXX-SCL-XXX !!! Is returning to SCL the problem ?
Thanks

ajnaro Aug 22, 2018 5:51 pm

Quote:

Originally Posted by petez (Post 30117041)
Any reason why the Oneworld tool won't price a 12 segment DONE5 which includes XXX-SCL-IPC-SCL-XXX whereas it will price XXX-SCL-XXX !!! Is returning to SCL the problem ?
Thanks

I don't know about the tool, but I currently have a ONE5 with that routing. I've also had the same routing many times in the past. I always deal directly with the rtw desk.

Dr. HFH Aug 22, 2018 7:47 pm

Quote:

Originally Posted by petez (Post 30117041)
Any reason why the Oneworld tool won't price a 12 segment DONE5 which includes XXX-SCL-IPC-SCL-XXX whereas it will price XXX-SCL-XXX !!!

Yes, the tool is full of errors and programming which is inconsistent with the rules. You may have hit on one that no one has yet tried and posted about on FT.

SFO_FT Aug 27, 2018 7:43 am

Is it possible and/or painful to have the AA RTW desk take control of my travel agent issued QR-plated DONE4? Have some AA segs remaining on my itin.

Dr. HFH Aug 27, 2018 10:04 am

Quote:

Originally Posted by SFO_FT (Post 30134623)
Is it possible and/or painful to have the AA RTW desk take control of my travel agent issued QR-plated DONE4? Have some AA segs remaining on my itin.

I'd much rather deal with the AA RTW desk than a random travel agent unless the travel agent has a lot of experience with this fare. The staff at the AA RTW desk is, for the most part, pretty well informed. AND I've always found them very pleasant. Easy for an airline to take control of an agent-issued ticket? Not so much. Might as well try; but I don't think that it's going to be easy.

pbd456 Aug 27, 2018 6:47 pm

Quote:

Originally Posted by SFO_FT (Post 30134623)
Is it possible and/or painful to have the AA RTW desk take control of my travel agent issued QR-plated DONE4? Have some AA segs remaining on my itin.

i would guess YES IF AA has a fare at the time of purchase.

AA refused to touch ex-CAI fare for ticket that was issued after AA pulled the fare.

anabolism Aug 30, 2018 6:29 pm

Quote:

Originally Posted by SFO_FT (Post 30134623)
Is it possible and/or painful to have the AA RTW desk take control of my travel agent issued QR-plated DONE4? Have some AA segs remaining on my itin.

Before flying the first segment, it is more difficult for an airline to take control. After travel has started, it is trivial.

Quote:

Originally Posted by pbd456 (Post 30137109)
i would guess YES IF AA has a fare at the time of purchase.

AA refused to touch ex-CAI fare for ticket that was issued after AA pulled the fare.

Yes, that was my experience as well.

trouble_ Sep 11, 2018 10:33 am

Hi!

I have a ticketed DONE4 RTW itinerary (ticketed on BA) with HKG-AKL on 19th October. CX113 has no D inventory on that night (but plenty of I and C it seems) so I'm booked via SYD on QF128/QF143.

Is there a way to "waitlist" for CX113 on a DONE4 fare? What happens when the waitlist clears? Any idea how to explain this to a BA callcentre operative?

To make things more interesting, I'm travelling with a companion on a separate PNR (also a DONE4 fare). I'm BA gold (OW emerald) and she isn't. How do we ensure that we actually end up on the same flights?

Should we just fly via Sydney? :)

Thanks.

trouble_ Sep 11, 2018 11:18 am

Quote:

Originally Posted by trouble_ (Post 30192433)
Hi!
CX113 has no D inventory on that night (but plenty of I and C it seems) so I'm booked via SYD on QF128/QF143.

Actually, there now seems to be plenty of D according to EF and Cathay will even sell me a one-way flight in D on their website, but BA can't seem to see it. Is that normal?

pbd456 Sep 11, 2018 1:33 pm

Quote:

Originally Posted by trouble_ (Post 30192626)
Actually, there now seems to be plenty of D according to EF and Cathay will even sell me a one-way flight in D on their website, but BA can't seem to see it. Is that normal?

Call BA HK or US.

POS issue. When it is set to UK D0, when it is set to either HK or US, it is D9

trouble_ Sep 11, 2018 2:01 pm

I asked the agent in the UK callcentre to office jump to HK (because that's where I saw it too) and she couldn't see any availability. She also tried US and saw nothing in D. I'll try to phone the HK callcentre when they're open tomorrow. Thanks for the tip!

Calchas Sep 11, 2018 2:13 pm

Waitlisting under this fare is permitted (except for the first international sector), if CX permit waitlisting in the D bucket.

Ask the call centre to get you a waitlisted reservation in D class.

I'm not sure they'll allow you to hold space on two separate flights, one on a waitlist and one confirmed.

If the waitlist clears, the status will change from HL (held on waitlist) to KL (confirming from waitlist) and the agent will get a message in the queue to deal with it. The other sector in the lower class should be automatically cancelled if it's on the same plane, otherwise I think it would have to be done manually. The agent will need to acknowledge the change and revalidate/reissue the ticket in the new class.

trouble_ Sep 11, 2018 2:25 pm

Is it possible to get a reservation in R/L/B one a DONEx fare? I thought it all had to be in D? That's what the rule sheet PDF seems to claim. Or would this be on a separate ticket? CX is perfectly happy to sell me a one-way HKG-AKL in D but I'd like it as part of the RTW itinerary.

Perhaps I should read the previous 160 pages of this thread in more detail rather than skimming them. :)

Thanks for the tip!


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