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-   -   The oneworld explorer ticket FAQs (https://www.flyertalk.com/forum/oneworld/338667-oneworld-explorer-ticket-faqs.html)

pbd456 Aug 12, 2016 6:19 am

if qatar cant sell a qatar filed fare in hk, some newspapers will probably
write an article about it as the newspapers need to write stories.

the CX town office will sell anything. i told the CX office that someone at the CX RTW desk said they wont do it because the first sector or first long haul is not CX. their reply *really?* to the CX (and QR), they are obligated to sell anything they filed to avoid negative publicity.

none of the 7 tickets that i bought from cx involved cx rtw desk. i have no experience with qr but i personally dont doubt they can do this.

headinclouds Aug 12, 2016 7:42 am

Interesting info about CX in town office capabilities. I wonder if they would redo my 4 segment ex-JNB ticket that I bought last May/June? There is a segment LAX-HKG on CX. I have not read anything good about LATAM's processing of RTW tickets, though they are the original issuer. I would not change the 1st segment, JNB-GRU of course.

pbd456 Aug 12, 2016 7:52 am


Originally Posted by headinclouds (Post 27053820)
Interesting info about CX in town office capabilities. I wonder if they would redo my 4 segment ex-JNB ticket that I bought last May/June? There is a segment LAX-HKG on CX. I have not read anything good about LATAM's processing of RTW tickets, though they are the original issuer. I would not change the 1st segment, JNB-GRU of course.

they are clear that they wont do anything about other airline ticket unless there is irregular operation. we have a qf issued ticket and that office insist they wont touch it.

danger Aug 14, 2016 1:06 am

It was my understanding that changes to ticketed points can be made after ticketing for USD125 and that there is no fare reassessment unless the first sector changes. However, rule 16(a)(1)(b) says:
Changes to ticketed points are permitted at a charge of USD125.00 per transaction. If the fare level has increased since ticket issuance, the difference between the old and new fare will also be charged. If the fare level has decreased since ticket issuance, no refund will apply.
Is my understanding wrong such that ticketed point changes prior to the first departure, whether the first sector or other sectors, requires a reassessment of the fare?

pandaperth Aug 14, 2016 1:53 am


Originally Posted by danger (Post 27061352)
It was my understanding that changes to ticketed points can be made after ticketing for USD125 and that there is no fare reassessment unless the first sector changes. However, rule 16(a)(1)(b) says:
Changes to ticketed points are permitted at a charge of USD125.00 per transaction. If the fare level has increased since ticket issuance, the difference between the old and new fare will also be charged. If the fare level has decreased since ticket issuance, no refund will apply.
Is my understanding wrong such that ticketed point changes prior to the first departure, whether the first sector or other sectors, requires a reassessment of the fare?


Me again:)

This rule has been around for at least four years (looking back through my incomplete set of old rule sheets it was there in a 2012 rule sheet).

So to summarise the rule:

IF the fare has increased and prior to departure you wish to:
- do anything at all to the first segment (even just a date/time/carrier change)
and/or
- change any of the ticketed points
THEN you must pay the fare increase

After you have flown that first segment then you will not have to pay the fare increase no matter what changes you want to make
And of course if the fare has not increased then you have no problems at all:)

danger Aug 14, 2016 1:57 am


Originally Posted by pandaperth (Post 27061413)

Me again:)

This rule has been around for at least four years (looking back through my incomplete set of old rule sheets it was there in a 2012 rule sheet).

So to summarise the rule:

IF the fare has increased and prior to departure you wish to:
- do anything at all to the first segment (even just a date/time/carrier change)
and/or
- change any of the ticketed points
THEN you must pay the fare increase

After you have flown that first segment then you will not have to pay the fare increase no matter what changes you want to make
And of course if the fare has not increased then you have no problems at all:)

Bugger. My understanding was wrong.

However, I think I've managed to dodge the bullet with QF and they put my DOH-CMN-DOH sectors into my existing DONE5 without re-assessing the fare (at least they only took my CC details for the additional taxes and made no mention of a fare increase; I'm just waiting on the new ticket). Unfortunately there was no inventory MPM-xDOH-CMN so I have to have 36 hours in DOH.

pandaperth Aug 14, 2016 2:05 am


Originally Posted by danger (Post 27061419)
Bugger. My understanding was wrong.

However, I think I've managed to dodge the bullet with QF and they put my DOH-CMN-DOH sectors into my existing DONE5 without re-assessing the fare (at least they only took my CC details for the additional taxes and made no mention of a fare increase; I'm just waiting on the new ticket). Unfortunately there was no inventory MPM-xDOH-CMN so I have to have 36 hours in DOH.

Do you actually want to go to Casablanca? I ask because QR has recently commenced DOH-RAK services (Marrakech), a much more pleasant place than Casablanca IMHO. Maybe too late to change now of course...

Edited to add:
With regard to your MPM-xDOH-CMN availability, QR really does have some weird availabilities on married segments. (Last year I wanted to fly CMN-xDOH-OSL - no could do, had to stopover in DOH. But to AMS, CPH, TXL no problem)

danger Aug 14, 2016 2:12 am


Originally Posted by pandaperth (Post 27061433)
Do you actually want to go to Casablanca? I ask because QR has recently commenced DOH-RAK services (Marrakech), a much more pleasant place than Casablanca IMHO. Maybe too late to change now of course...

Yes and no. I will go to Marrakech though too on the same trip. I'm thinking of taking the train which seems to only be about three hours and quite cheap. I, too, have heard Marrakech is nicer. I may only spend one night in Casablanca.


Originally Posted by pandaperth (Post 27061433)
Edited to add:
With regard to your MPM-xDOH-CMN availability, QR really does have some weird availabilities on married segments. (Last year I wanted to fly CMN-xDOH-OSL - no could do, had to stopover in DOH. But to AMS, CPH, TXL no problem)

I'm glad I'm not the only one having trouble with it. During the week I'll give AA a call. Obviously they won't be able to change the ticket but I'm curious to know whether or not they are able to see availability. I'm also wondering if I might be able to get lucky and call QF to simply move the DOH-CMN to one day prior (thereby making it xDOH). I don't know the intricacies of how agents go about ticketing but perhaps there's a chance the agent will simply move the flight, looking at direct availability, rather than as a married segment.

pandaperth Aug 14, 2016 2:18 am


Originally Posted by danger (Post 27061455)
Yes and no. I will go to Marrakech though too on the same trip. I'm thinking of taking the train which seems to only be about three hours and quite cheap. I, too, have heard Marrakech is nicer. I may only spend one night in Casablanca.

The trains in Morocco are good. I was there in January
  • flew in to CMN from DOH
  • and immediately took the train to Marrakech (which involved changing trains at a suburban station between the CMN airport and the city)
  • then later took the train to Fes (via Casablanca)
  • then back to Casablanca for my final night (dined at Rick's Café - highly recommended)
  • next morning train to the airport and off to Doha

Dr. HFH Aug 14, 2016 6:16 am


Originally Posted by danger (Post 27061455)
Yes and no. I will go to Marrakech though too on the same trip.

If you have the opportunity, spend a few days at The Mamounia. It's a spectacular hotel, won Best Urban Hotel in the world a couple of years ago from Conde Nast Traveler. Churchill used to winter there after he retired. If it's unoccupied, they may be willing to take you around the Churchill Suite.

danger Aug 14, 2016 6:34 am


Originally Posted by pandaperth (Post 27061471)
The trains in Morocco are good. I was there in January
  • flew in to CMN from DOH
  • and immediately took the train to Marrakech (which involved changing trains at a suburban station between the CMN airport and the city)
  • then later took the train to Fes (via Casablanca)
  • then back to Casablanca for my final night (dined at Rick's Café - highly recommended)
  • next morning train to the airport and off to Doha

That strikes me as being a fairly good template for how I may go about things. Thank you.


Originally Posted by Dr. HFH (Post 27062028)
If you have the opportunity, spend a few days at The Mamounia. It's a spectacular hotel, won Best Urban Hotel in the world a couple of years ago from Conde Nast Traveler. Churchill used to winter there after he retired. If it's unoccupied, they may be willing to take you around the Churchill Suite.

Wow. Super impressive. My dates the rates are AUD700+ which is, well, limiting. But I'll keep an eye on it. Thank you.

ajnaro Aug 14, 2016 6:38 am


Originally Posted by pandaperth (Post 27061413)

Me again:)

This rule has been around for at least four years (looking back through my incomplete set of old rule sheets it was there in a 2012 rule sheet).

So to summarise the rule:

IF the fare has increased and prior to departure you wish to:
- do anything at all to the first segment (even just a date/time/carrier change)
and/or
- change any of the ticketed points
THEN you must pay the fare increase

After you have flown that first segment then you will not have to pay the fare increase no matter what changes you want to make
And of course if the fare has not increased then you have no problems at all:)

Once, when the fare had increased, and before flying the first segment, I was able to change the routing of the second and a few later segments paying only $125 plus taxes. Is that in accord with the rules, or was I just lucky?

pandaperth Aug 14, 2016 9:08 am


Originally Posted by ajnaro (Post 27062084)
Once, when the fare had increased, and before flying the first segment, I was able to change the routing of the second and a few later segments paying only $125 plus taxes. Is that in accord with the rules, or was I just lucky?

Not since 2012 at least. Earlier it was allowed and in fact you could even change the first segment (I have a 2008 rule sheet that allowed that)
But as danger reported just today up thread it does seem that sometimes you can get away with that even now.

thois Aug 19, 2016 9:16 am

Is name changes allowed with xONEx tickets? Of course, before using 1st coupon. The rule sheet mentions name changes only under group travel, I'm wondering about individual booking. And would there be recalculation of fare if it's allowed?

christep Aug 19, 2016 10:02 am

A name change on any individual ticket is always a reissue. And a reissue means repricing.


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