Ahhh, Professor pandaperth. Thank you.

Much clearer (for the time being). I have enrolled permanently in your class so look forward to future lessons with graciousness.

Maybe you could offer lessons to the QR RTW desk? :D

i think many offices are willing to price if you go in person.

LOL

I could spend ~5hrs with them when I transit through DOH on 16 Sept - though it's from 1:00am to 6:00am so I don't think they'd accept:)

The problem with QR is that its RTW desk does not know the Oneworld Explorer rules - they need to be educated:)

dont go to rtw desk, go to a regular office. i went to hkg officr and they were willing to price a rtw ticket for me. after all, the ticket office is supposed to sell tickets.

Did the HKG office of QR price it for you?

Was the pricing correct?

Did they not dispute your itinerary with you? If not, then you must have had a very simple itinerary!

How do you know the HKG office didn't get QR's RTW desk involved?

I wrote about my experience with QR's South African office last year in this post - http://www.flyertalk.com/forum/24224478-post1.html
Others have reported similar problems with QR.

It is not a trivial exercise validating and pricing up a Oneworld Explorer, ordinary front-line ticketing agents do not see them too often and so a number of airlines have specialist RTW desks to handle them.

no. i didnt set up with qr. but i did 7 tickets with cx by just walking into the office. the shortest one was 5 segments and was done in 30 minutes.

my 16 segments was done in 4 hours.

hk has a strong culture of customer service and i dont doubt if they can sell a qatar filed fare. it may take some time but it can be done, i believe.

qr hkg office said they would do it.

So you have bought tickets from CX in HKG
and I was talking about purchasing from QR:rolleyes:

As to your comment " i dont doubt if they can sell a qatar filed fare", CX would have no need to - CX has its own Oneworld Explorer fares filed for all the starting points in southern Africa.

i went to qr office in hk and they say they would do it. u know, in hk culture. if qr cant sell the fare, it may make it to newspaper

the funny thing at qr office in hk is that when i said mpm. she asked me if that is maputo.. (from the customer service representative). they have sold oneworld product previously in the office..and she says they can sell oneworld explorer fare.

My understanding is that QR's ticket office in HKG is staffed by employees of Hong Kong Aviation Ground Services Limited, not by QR's own employees.

airport or hk office in queens elizabeth road, central?

i went to the qatar office in central. went there once before dealing with the mistake routing j from a few years ago. for all i know, they work for qatar, and she told me the staff in the back officr can do the tax calculation for one world explorer fare.

At the airport, I think all QR staff except the QR Station Manager are contractors provided by HKAGS (but I could be wrong).

I don't know about the in town office.

i went to the only office in town.