Jun 5, 2025, 12:53 am
Oneworld booking and pricing experiences
Jul 30, 2024 | 3:40 pm
#2431
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Join Date: Nov 2004
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The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
For example, I am booked on a Qantas (081- plated) DONE4 but used a (very competent) travel agent to book it. Yes, the TA charges a fee, but this was more than offset by a reduction in +++ charges by avoiding certain carriers on certain segments.
Status earn from this one booking is expected to provide at least 80% of the requirement for Qantas based Emerald each year for two years.
Last edited by serfty; Jul 30, 2024 at 5:59 pm
Jul 30, 2024 | 3:57 pm
#2432
FlyerTalk Evangelist
Join Date: Aug 2001
Posts: 10,619
It is not so much ticketing with Qantas to be avoided, it is using Qantas to book in the first place.
For example, I am booked on a Qantas (081- plated) DONE4 but used a (very competent) travel agent to book it. Yes, the TA charges an additional fee.
Status earn from this one booking is expected to provide at least 80% of the requirement for Qantas based Emerald each year for two years.
For example, I am booked on a Qantas (081- plated) DONE4 but used a (very competent) travel agent to book it. Yes, the TA charges an additional fee.
Status earn from this one booking is expected to provide at least 80% of the requirement for Qantas based Emerald each year for two years.
Jul 30, 2024 | 5:21 pm
#2433
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,330
For me as a Qantas oneworld Emerald, there are significant additional earn benefits in having 081- tickets. Combining that with a desire for avoiding use of Qantas as a booking agent for this type of fare makes using a competent TA my preference.
Last edited by serfty; Jul 30, 2024 at 11:35 pm
Jul 31, 2024 | 8:50 pm
#2435
Join Date: Nov 2023
Posts: 204
The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
further, if you use the OW tool, the default ticketing is QF
Aug 1, 2024 | 8:08 am
#2436
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
The lesson here is that you shouldn't ticket with Qantas unless you enjoy poor customer service.
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?
Aug 1, 2024 | 2:39 pm
#2437
FlyerTalk Evangelist
Join Date: Aug 2001
Posts: 10,619
On that note, I have created a separate thread for all of such relevant comments. One place to share experiences with QF customer service re: xONEx, xGLOBx, xCIRx
Oneworld booking and pricing experiences with Qantas (QF)
Last edited by izzik; Aug 1, 2024 at 2:45 pm
Aug 1, 2024 | 3:16 pm
#2438
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, BA Gold, DL Gold, Hyatt Globalist, Marriott Lifetime Platinum, probably some others
Posts: 4,939
Oh, but they have. Multitudes of experiences, all of which point to the same general conclusion -- QF agents are inconsistent, ranging from fine to completely making up false "rules".
On that note, I have created a separate thread for all of such relevant comments. One place to share experiences with QF customer service re: xONEx, xGLOBx, xCIRx
Oneworld booking and pricing experiences with Qantas (QF)
On that note, I have created a separate thread for all of such relevant comments. One place to share experiences with QF customer service re: xONEx, xGLOBx, xCIRx
Oneworld booking and pricing experiences with Qantas (QF)
Aug 2, 2024 | 8:05 am
#2440
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,242
I felt it was important to differentiate and meant no disparagement.
For me as a Qantas oneworld Emerald, there are significant additional earn benefits in having 081- tickets. Combining that with a desire for avoiding use of Qantas as a booking agent for this type of fare makes using a competent TA my preference.
For me as a Qantas oneworld Emerald, there are significant additional earn benefits in having 081- tickets. Combining that with a desire for avoiding use of Qantas as a booking agent for this type of fare makes using a competent TA my preference.
Aug 3, 2024 | 6:49 pm
#2441
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
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I guess the Emerald part is not really relevant other than the Status bonus.
Paying for these tickets using Qantas Business Rewards Amex, nett points earn can be almost doubled on a Qantas Marketed and ticketed (081-) flight. My business is level 2 so gets a 30% loading on base (bronze) points; the Amex triples that.
e.g. HND-SYD in discount business, base QFF earn is 7800 points. 30% is 2340, so 8140. Paying with that card adds "triples" that, so another 4680, getting to 14,820. Being Qantas Platinum adds another 5200 ... so, for myself, 20,020 is the nett earn for a Qantas Platinum. Of course, paying with the card also earns 2 Qantas points per $paid (capped).
Paying for these tickets using Qantas Business Rewards Amex, nett points earn can be almost doubled on a Qantas Marketed and ticketed (081-) flight. My business is level 2 so gets a 30% loading on base (bronze) points; the Amex triples that.
e.g. HND-SYD in discount business, base QFF earn is 7800 points. 30% is 2340, so 8140. Paying with that card adds "triples" that, so another 4680, getting to 14,820. Being Qantas Platinum adds another 5200 ... so, for myself, 20,020 is the nett earn for a Qantas Platinum. Of course, paying with the card also earns 2 Qantas points per $paid (capped).
Last edited by serfty; Aug 5, 2024 at 3:49 pm
Aug 3, 2024 | 6:57 pm
#2442
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,242
Aug 3, 2024 | 8:23 pm
#2443
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,917
Getting off topic.
Benefits from QF status and using QF Amex card can stack
https://www.qantas.com/au/en/business-rewards/home.html
Benefits from QF status and using QF Amex card can stack
https://www.qantas.com/au/en/business-rewards/home.html
Aug 3, 2024 | 8:33 pm
#2444
Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,242
Getting off topic.
Benefits from QF status and using QF Amex card can stack
https://www.qantas.com/au/en/business-rewards/home.html
Benefits from QF status and using QF Amex card can stack
https://www.qantas.com/au/en/business-rewards/home.html
Aug 3, 2024 | 9:16 pm
#2445
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
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I guess the Emerald part is not really relevant ...
To reiterate, this 7020 point additional earn via Qantas Business Rewards requires an 081- ticket.
So in my case, it is desirable to have 081- tickets while at the same time avoiding any hassle in needing to contact Qantas.
YMMV
Last edited by serfty; Aug 5, 2024 at 4:02 pm