Oneworld booking and pricing experiences
#2416




Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
[QUOTE=pandaperth;36401221]RATS!
Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):
Thanks PANDAPERTH - yep I have had to get paper visa's for the last 10yrs and I get pulled into secondary processing by CBP about 50% of the time. I visit or transit the US 3 or 4 times a year so it is a PITA bacause the wait times in secondary can be 30mins to 2hrs, sometimes causing connecting flight misses (I now allow extra for this). I once had a really nice supervisor at the CBP counter in DFW who said he'd done something to the system to hopefully stop it happening. Alas it made no difference. To be fair the CBP officers that call you up to the counter when you sit in secondary processing are always very nice and literally rubber stamp me through in about 2 mins - they have clearly seen my scenario many times. But what I can't get straight from any of them is why 50% of the time I am waved through and not sent to secondary processing.
The CDG-MIA looks to be seasonal on AA so might end up swapping out CLT or JFK if needed, both have onward to SJO as well.
RATS!
Under the Visa Waiver Program Improvement and Terrorist Travel Prevention Act of 2015, travelers in the following categories must obtain a visa prior to traveling to the United States as they are no longer eligible to travel under the Visa Waiver Program (VWP):
- Nationals of VWP countries who have traveled to or been present in Democratic People's Republic of Korea, Iran, Iraq, Libya, Somalia, Sudan, Syria, or Yemen on or after March 1, 2011 (with limited exceptions for travel for diplomatic or military purposes in the service of a VWP country).
- Nationals of VWP countries who have traveled to or been present in Cuba on or after January 12, 2021 (with limited exceptions for travel for diplomatic or military purposes in the service of a VWP country).
- Nationals of VWP countries who are also nationals of Cuba, Democratic People's Republic of Korea, Iran, Iraq, Sudan, or Syria. [/QUOTE]
The CDG-MIA looks to be seasonal on AA so might end up swapping out CLT or JFK if needed, both have onward to SJO as well.
#2417




Join Date: Mar 2024
Posts: 67
Is any body who have access to GDS can help me find some availability of D class on PVG-HND and HND-JFK on 5th-10th Sept. for ex-CAI DONE3? I tried to check the availability on QF twitter but some of the agent told me there was availability while others told me no.
#2418
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,328
#2419




Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
PVG-HND wide open availability on all days on JL80 and JL86 (ie D9 on all dates)
HND-JFK also wide open on most days, there is JL6, AA168 and JL4 at least D7 every day with the exception of JL6 on 8&10 Sep showing D0
#2420




Join Date: Mar 2024
Posts: 67
Update
Day 6 - first call was answered by Fijian, I wanted to hang up, but she sounds friendly and wanted to help. Indeed, after 30 minutes she able to change my booking, where first 10 minutes going through the routine, then next 20 minutes she referring to support. This was unexpected, I didnt give her both booking numbers, when I told her I have another booking for my wife that need to change as well, she said she have to re-do the same process. Sounded like she need high level authorization to make the changes. She said will call back in one hour. Didnt call back, it's fine because it should be after her working hours.
So, I am not sure if this is 50% done, or making it worst. Because my wife is now pressuring me to change hers.
Then I attempted the second call.
It was Fijian as well, I told her I want to speak to the first call rep, she couldnt identify her within the team. But she said she will handle my case. Unfortunately, the call was dropped.
I have to make the third call, answered by call rep in Manila, similarly she need to refer to "support". And the "support" was Manila based. She was kind enough to update every 5 minutes. Such as, we are pricing the ticket... there are errors.... both me and my support cant make changes... eventually after about 45 minutes, I gave up, and requested call back. Surprisingly, I received a call back, the call rep was kind enough to call to update, 10 minutes before she clock off. She told me, it is now confirmed there will be no charges, and her supervisor is going to make the date change manually, requested me to hang on, as it should be done any minutes now. Unfortunately, after 7-8 minutes, still not shown in system, I suggested her to clock off first. Then we follow up tomorrow, as I know in Manila, most of the call rep need to catch van/bus to commute back 2~3 hours. She gladly agreed, and gave me a 8 digits reference number for me to follow up, in case I got the different agent tomorrow.
About 10 minutes after we end the call, I received email from Qantas on ticket changes.
Finally, it's all done. Just sharing my experience, hope it can be useful data point.
Day 6 - first call was answered by Fijian, I wanted to hang up, but she sounds friendly and wanted to help. Indeed, after 30 minutes she able to change my booking, where first 10 minutes going through the routine, then next 20 minutes she referring to support. This was unexpected, I didnt give her both booking numbers, when I told her I have another booking for my wife that need to change as well, she said she have to re-do the same process. Sounded like she need high level authorization to make the changes. She said will call back in one hour. Didnt call back, it's fine because it should be after her working hours.
So, I am not sure if this is 50% done, or making it worst. Because my wife is now pressuring me to change hers.
Then I attempted the second call.
It was Fijian as well, I told her I want to speak to the first call rep, she couldnt identify her within the team. But she said she will handle my case. Unfortunately, the call was dropped.
I have to make the third call, answered by call rep in Manila, similarly she need to refer to "support". And the "support" was Manila based. She was kind enough to update every 5 minutes. Such as, we are pricing the ticket... there are errors.... both me and my support cant make changes... eventually after about 45 minutes, I gave up, and requested call back. Surprisingly, I received a call back, the call rep was kind enough to call to update, 10 minutes before she clock off. She told me, it is now confirmed there will be no charges, and her supervisor is going to make the date change manually, requested me to hang on, as it should be done any minutes now. Unfortunately, after 7-8 minutes, still not shown in system, I suggested her to clock off first. Then we follow up tomorrow, as I know in Manila, most of the call rep need to catch van/bus to commute back 2~3 hours. She gladly agreed, and gave me a 8 digits reference number for me to follow up, in case I got the different agent tomorrow.
About 10 minutes after we end the call, I received email from Qantas on ticket changes.
Finally, it's all done. Just sharing my experience, hope it can be useful data point.
#2421

Join Date: Nov 2022
Posts: 46
Hi!
I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...
My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!
Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.
Thanks in advance!
I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...
My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!
Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.
Thanks in advance!
#2422




Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
Hi!
I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...
My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!
Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.
Thanks in advance!
I'm currently in the middle of my first ever Oneworld Explorer trip. I've caught the bug and we are already considering extending our travel and starting another one...
My expert flyer subscription has expired so I was wondering if some kind soul could give me the base fares through AA for DONE3 and DONE4 from Oslo, Cairo and Tokyo, so I can think about our options? Thanks!
Also, one other question. I know BA tend to add a lot of extra charges, but is that still the case if it's ticketed by AA. For example, if I started OSL-LHR-JNB on BA, would that add a lot of extra surcharges? I'm considering Mauritius, but it's a bit of a hassle to get there since from what I can see, you can only go from Gatwick.
Thanks in advance!
US$10 a month isn't much considering everything that EF gives you. Just subscribe, don't ask other FT'ers who pay to check 3x points of departure please.
Mauritius is a difficult one to get to on a OWE ever since Comair went bankrupt. But I do see BA flights on some days of the week from LGW. If you're going to South Africa anyways then just buy your own ticket over there, it's generally not crazy expensive.
#2423
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
#2424




Join Date: Mar 2024
Posts: 67
I've already started my RTW days ago with CAI-AMM-DOH & DOH-KIX. When I chated to Qantas to change my ticket on Twitter, the agent told me the flight I want to add exceeded the limit.
I checked the rules, no words limited the stopovers in continent but limited the segments in continent. Since DOH-KIX & HND-DFW is intercontinental flight, I suppose KIX-HKG-KUL-CAN-HND can satisfied with the rules, right?
For the fare that you have, you can have 4 stopovers in Asia. With the new flights you are wanting to add: KIX-HKGHKG-KULKUL-CANCAN-HNDHND-DFW You are stopping in 5 different citites, where you are able to have 4 stopovers. If we remove the CAN-HND, that means you are within the allowance of the ticket.
#2425



Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
I've already started my RTW days ago with CAI-AMM-DOH & DOH-KIX. When I chated to Qantas to change my ticket on Twitter, the agent told me the flight I want to add exceeded the limit.
I checked the rules, no words limited the stopovers in continent but limited the segments in continent. Since DOH-KIX & HND-DFW is intercontinental flight, I suppose KIX-HKG-KUL-CAN-HND can satisfied with the rules, right?
I checked the rules, no words limited the stopovers in continent but limited the segments in continent. Since DOH-KIX & HND-DFW is intercontinental flight, I suppose KIX-HKG-KUL-CAN-HND can satisfied with the rules, right?
The number of stopovers is not limited. It is possible to have six stopovers there (if you fly down to the South-West Pacific and then return to Asia)
Contrast this to the Global Explorer, which limits the stopovers in Asia to four, but does not limit the number of flight segments.
#2426




Join Date: Mar 2024
Posts: 67
Yes. The rule is explicit - the number of flight segments in the continent is limited to four, not segments overall, not stopovers. So your itinerary is valid.
The number of stopovers is not limited. It is possible to have six stopovers there (if you fly down to the South-West Pacific and then return to Asia)
Contrast this to the Global Explorer, which limits the stopovers in Asia to four, but does not limit the number of flight segments.
The number of stopovers is not limited. It is possible to have six stopovers there (if you fly down to the South-West Pacific and then return to Asia)
Contrast this to the Global Explorer, which limits the stopovers in Asia to four, but does not limit the number of flight segments.
As previously advised before, these ex-CAI bookings do not quote properly for route changes. Even though the booking may meet the requirements, the system may not quote unless we remove certain flights.
#2427


Join Date: Apr 2007
Programs: QF, AC, Hyatt, Hilton
Posts: 4,238
This would annoy me no end. It's up to Qantas to fix whatever the issue. I know that's a simplistic view but I'd be pushing back very hard. You're meeting the rules.
#2428




Join Date: Mar 2024
Posts: 67
But the Twitter agent is far more professional than phone agent. I don't think I can change the result since QF made a lot of restrictions on ex-CAI ticket including cannot stay in a same city twice. I made a lot of change for my original trip plan due to the QF's restrictions. What I learned from this is that I won't fly with QF any more. Qantas is in my blacklist now.
#2429
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
But the Twitter agent is far more professional than phone agent. I don't think I can change the result since QF made a lot of restrictions on ex-CAI ticket including cannot stay in a same city twice. I made a lot of change for my original trip plan due to the QF's restrictions. What I learned from this is that I won't fly with QF any more. Qantas is in my blacklist now.
#2430
FlyerTalk Evangelist


Join Date: Aug 2001
Posts: 10,616
We ALL know the pain, suffering, and general misery that comes with Qantas ticketing a RTW trip. In fact, I think we would all be better off if ppl stop posting about bad experiences with QF agents.... because it's nothing new.
Maybe it deserves its own thread -- experiences with QF agents..?



