Jun 5, 2025, 12:53 am
Oneworld booking and pricing experiences
Jun 29, 2024 | 11:54 am
#2341
Join Date: Mar 2017
Location: BCN
Programs: BA GGL, TK Elite, LH SEN, IHG Silver, HHonors Diamond
Posts: 595
About to start an ex-CAI, my first RTW - thank you Central Bank of Egypt! 
I booked a boilerplate DONE4 itin that worked on the OW tool, and plated that with the BA GGL team on 125 stock to lock in the low price.
Whilst the crazy low pricing was still available, I asked BA to quote a new, better optimised itinerary, but their rates desk said the itinerary didn't meet the requirements. I did two rounds of this before putting it on the backburner; now picking this up again as I will soon fly the first segment and I will be able to change using historical fares.
Routing 1 CAI-LHR-SIN-NRT-BLR-SYDxTBU-SYD-JFK-MEX-JFKxLAX-DOHxBCN-DOHxSEZ-DOH (changing the DONE4 into DONE5, by adding Africa)
BA's rates desk responded:
Routing 2 CAI-LHR-SIN-NRT-BLR-SYDxTBU-SYD-JFK-MEX-JFKxLAX-DOHxBCN-DOH (keeping at DONE4)
In this case BA told me that the itin was not valid according to the OW tool, and left it at that.
Is the BA rates desk correct, or are they missing the plot?
I booked a boilerplate DONE4 itin that worked on the OW tool, and plated that with the BA GGL team on 125 stock to lock in the low price.
Whilst the crazy low pricing was still available, I asked BA to quote a new, better optimised itinerary, but their rates desk said the itinerary didn't meet the requirements. I did two rounds of this before putting it on the backburner; now picking this up again as I will soon fly the first segment and I will be able to change using historical fares.
Routing 1 CAI-LHR-SIN-NRT-BLR-SYDxTBU-SYD-JFK-MEX-JFKxLAX-DOHxBCN-DOHxSEZ-DOH (changing the DONE4 into DONE5, by adding Africa)
BA's rates desk responded:
On a round-the-world fare, you must move sequentially around the continents, you cannot exit a continent and then fly back into it again the way you have requested with your flights between Doha and the Seychelles.
In this case BA told me that the itin was not valid according to the OW tool, and left it at that.
Is the BA rates desk correct, or are they missing the plot?
Jun 30, 2024 | 12:22 am
#2342
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
About to start an ex-CAI, my first RTW - thank you Central Bank of Egypt!
Your routing is valid.
The relevant rule is 4(e)3:
I don't recall anyone reporting on successfully doing what you want to do - i.e. increasing the number of continents after a price rise, but after the first segment has been flown. IMO the historical price should be charged, but please let us know how you goRouting 2 CAI-LHR-SIN-NRT-BLR-SYDxTBU-SYD-JFK-MEX-JFKxLAX-DOHxBCN-DOH (keeping at DONE4)
In this case BA told me that the itin was not valid according to the OW tool, and left it at that.
Enjoy! 
Routing 1 CAI-LHR-SIN-NRT-BLR-SYDxTBU-SYD-JFK-MEX-JFKxLAX-DOHxBCN-DOHxSEZ-DOH (changing the DONE4 into DONE5, by adding Africa)Your routing is valid.
The relevant rule is 4(e)3:
4(e) Only one intercontinental departure and one intercontinental arrival permitted in each continent except as follows:
1. Two permitted in North America.
2. Two permitted in Asia.
3. Two permitted in Europe/Middle East for travel to/from/via Africa. If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
1. Two permitted in North America.
2. Two permitted in Asia.
3. Two permitted in Europe/Middle East for travel to/from/via Africa. If travel is to/from Europe in both directions, itinerary may not include Mauritius/South Africa.
In this case BA told me that the itin was not valid according to the OW tool, and left it at that.
The tool often flags valid itineraries as invalid. BA needs to look at the rules. Your routing is valid
Is the BA rates desk correct, or are they missing the plot?They are missing the plot
Last edited by pandaperth; Jun 30, 2024 at 6:12 am Reason: typo
Jun 30, 2024 | 4:45 am
#2343
Join Date: Jun 2024
Posts: 12
For my ex-CAI RTW ticket, I have one of the following segments:
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
Jun 30, 2024 | 6:22 am
#2344
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,687
For my ex-CAI RTW ticket, I have one of the following segments:
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
No. The time between flights is still 24hr or less, so it is still a transit.
So the $125 should not be imposed
Assuming you are not flying in Economy, then push back if Qantas tries to impose a service fee - somewhere on its web site it states that date/time changes are free for business and first passengers
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?So the $125 should not be imposed
Assuming you are not flying in Economy, then push back if Qantas tries to impose a service fee - somewhere on its web site it states that date/time changes are free for business and first passengers
If you have sufficient time between your first flight and the YYZ-xHKG-BKK flights, then delaying the change request to after the first flight will remove the possibility of Qantas attempting to reprice the ticket
Jun 30, 2024 | 10:31 am
#2345
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
For my ex-CAI RTW ticket, I have one of the following segments:
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
2) Yes, very likely easier to do after your first segment, but how much time do you have? It might take 2-3 days to get done depending on the agent you get.
Jun 30, 2024 | 11:26 am
#2346
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
For my ex-CAI RTW ticket, I have one of the following segments:
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
Originally, it's YYZ-HKG arrives at 5:00am and then connecting HKG-BKK departures at 8;00am, all by CX
Now, I want to change the HKG-BKK flight to a later one on the same day, say departure at 13:00pm.
My question is :
1. Will this change be deemed as a "ticketed point" change or not? If not, then I would assume there should be no $125 change fee.
2. Would it be easier to call QF to make the change after my first segment is flown, rather than calling them now?
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
Jun 30, 2024 | 12:04 pm
#2347
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
I may not be directly offering suggestion or advice, but just a data point.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
Jun 30, 2024 | 7:47 pm
#2348
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
I may not be directly offering suggestion or advice, but just a data point.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
Jul 1, 2024 | 6:43 pm
#2349
Join Date: Jun 2024
Posts: 12
I may not be directly offering suggestion or advice, but just a data point.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
I had a very similar situation. My DONEx first flight (on CX) arrived at HKG. By plan, I had a very long layover (can't recall exactly, but it was several hours) before my next CX flight. While inside Wing First Lounge, I handed a spreadsheet with all flight details of changes that I wanted to get done (make sure all flight had D availability). The agent called another agent in the HK office. She then told me to just relax.
Long story short, it was all done according to my spreadsheet. We were in the lounge for a long time. During which an agent kept it informed of the status (being worked on). When the first agent went off duty, she introduced me to the next agent who was to "take care" of me!
I think your 3 hour layover maybe tight (even if YYZ-HKG is on time) if you want to get it done at HKG by CX. I might say, I was happy with CX's performance as being professional.
Exactly, mine is QF ticketed.
Jul 1, 2024 | 10:04 pm
#2351
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
In checking my original record, I had 11 hours layover time! I simply wanted to ensure I had enough buffer, just in case.
Jul 1, 2024 | 10:09 pm
#2352
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
My guess is they would refer more complex ticket re-issue to HQ office in Hong Kong.
Jul 1, 2024 | 10:10 pm
#2353
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
As answered above, my ticket was issued by CX.
Jul 3, 2024 | 6:50 pm
#2354
Join Date: Apr 2004
Location: PER
Programs: AA LPLT, SQ Gold, QF, BA, UA, AS NB, Bonvoy LPLT, HH Gold
Posts: 398
Ex-CAI route change info only. As prev posted I was originally on a QF issued ticket and able to get AA to take it over - thank goodness!. Anywhoo for anyone interested who is on an AA issued ex-CAI ticket I was forced to make changes to my routing yesterday as I called to push out my SEA-DFW-SCL sector and discovered that AA are discontinuing the route from end of March. This forced a change to SEA-MIA-SCL. I have not yet flown the first sector so the agent suggested a $125 change fee was likely and "possibly" a reprice if the fare had changed. This was obv concerning but since AA do not have a published XONEX fare out of CAI any longer I was prepared to wait and see - well good news is they came back today with the fee and it was just the $125 change fee. So it would appear that for at least some route changes a reprice wont happen on ex-CAI XONEX's of course YMMV. I'm not sure about taxes as don't know if a change between DFW and MIA would have seen any additional taxes/carrier charges under any circumstances (I assume adding a stop like LHR or CDG must incur an additional tax fee on top of the $125 at minimum)
Jul 3, 2024 | 7:17 pm
#2355
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,328
Ex-CAI route change info only. As prev posted I was originally on a QF issued ticket and able to get AA to take it over - thank goodness!. Anywhoo for anyone interested who is on an AA issued ex-CAI ticket I was forced to make changes to my routing yesterday as I called to push out my SEA-DFW-SCL sector and discovered that AA are discontinuing the route from end of March. This forced a change to SEA-MIA-SCL. I have not yet flown the first sector so the agent suggested a $125 change fee was likely and "possibly" a reprice if the fare had changed. This was obv concerning but since AA do not have a published XONEX fare out of CAI any longer I was prepared to wait and see - well good news is they came back today with the fee and it was just the $125 change fee. So it would appear that for at least some route changes a reprice wont happen on ex-CAI XONEX's of course YMMV. I'm not sure about taxes as don't know if a change between DFW and MIA would have seen any additional taxes/carrier charges under any circumstances (I assume adding a stop like LHR or CDG must incur an additional tax fee on top of the $125 at minimum)