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Thread: Oneworld booking and pricing experiences
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Old Jul 1, 2024 | 10:09 pm
  #2352  
allset2travel
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Originally Posted by Dr. HFH
Awesome! I used to fly through HKG regularly when I was doing AONEx tix. Which person helped you with this, was it the person at the door checking admissibility?
No, not the person who welcome me in. I talked with one of two staff member at the desk. When they understood my issues, they led me into small office where 2 lady agents were working. One of them took over, and she called an office in Hong Kong. I was not aware of the particular office by name as such.
My guess is they would refer more complex ticket re-issue to HQ office in Hong Kong.
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