Oneworld booking and pricing experiences
#2581




Join Date: Mar 2008
Location: London, UK
Programs: AY Platinum (BA refugee), AA liftime gold
Posts: 689
Your challenge is that a combination of incompetence and intransigence means qantas is often not playing the rules. Ie your issue isn't with oneworld or the xONEx rules but with what you can convince an erratic qantas yo do. Its hard to know but I think there is a thread dedicated to that.
#2582




Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, A3 Gold, Former UA 1K
Posts: 6,365
Im about to complete my RTW trip ex-CAI, next month. I just realized that my final segment, DOH-CAI on Qatar Airways, doesnt really work for my plans. However, since its part of a connecting ticket JRO-DOH-CAI, its a bit complicated. I contacted a Qatar Airways agent, and they confirmed that dropping the final segment is against policy.
Heres my question:
1. Can a Qantas agent assist by canceling the last leg and reissuing the ticket without any fees, given that Ive flown most of the RTW segments already?
2. If thats not possible, would it work to simply not check in any baggage on the JRO-DOH leg and skip boarding the final DOH-CAI segment?
Thanks in advance for any guidance on this!
Heres my question:
1. Can a Qantas agent assist by canceling the last leg and reissuing the ticket without any fees, given that Ive flown most of the RTW segments already?
2. If thats not possible, would it work to simply not check in any baggage on the JRO-DOH leg and skip boarding the final DOH-CAI segment?
Thanks in advance for any guidance on this!
In theory you can end the ticket anywhere in the middle east, but depends on what your earlier itinerary was. If you ever had a stopover in DOH before, then QF can't do it. If you haven't then, you can at least make it a stopover now and just leave the last DOH-CAI segment unused.
If you won't have check in luggage, then you can just walk out of the airport in DOH and do as you wish, even on your existing ticket, but if you do have check in luggage, then QR will insist it is checked through, they don't short check. They may or may not give you difficulty about leaving DOH the same day on a different QR flight however. Best to use another airline to leave DOH if you go this route.
If all else fails I'd change it to xxx-DOH-AUH or DXB, they are cheaper and faster to get back to DOH from than CAI.
#2583




Join Date: Jun 2024
Posts: 12
Just turn it into a stopover if you wouldn't use the final segment for anything else (like DOH-AUH or DOH-DXB for example).
In theory you can end the ticket anywhere in the middle east, but depends on what your earlier itinerary was. If you ever had a stopover in DOH before, then QF can't do it. If you haven't then, you can at least make it a stopover now and just leave the last DOH-CAI segment unused.
If you won't have check in luggage, then you can just walk out of the airport in DOH and do as you wish, even on your existing ticket, but if you do have check in luggage, then QR will insist it is checked through, they don't short check. They may or may not give you difficulty about leaving DOH the same day on a different QR flight however. Best to use another airline to leave DOH if you go this route.
If all else fails I'd change it to xxx-DOH-AUH or DXB, they are cheaper and faster to get back to DOH from than CAI.
In theory you can end the ticket anywhere in the middle east, but depends on what your earlier itinerary was. If you ever had a stopover in DOH before, then QF can't do it. If you haven't then, you can at least make it a stopover now and just leave the last DOH-CAI segment unused.
If you won't have check in luggage, then you can just walk out of the airport in DOH and do as you wish, even on your existing ticket, but if you do have check in luggage, then QR will insist it is checked through, they don't short check. They may or may not give you difficulty about leaving DOH the same day on a different QR flight however. Best to use another airline to leave DOH if you go this route.
If all else fails I'd change it to xxx-DOH-AUH or DXB, they are cheaper and faster to get back to DOH from than CAI.
#2584
FlyerTalk Evangelist




Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QRPC PLT/OW EMD; Bonvoy LT Titanium
Posts: 14,571
Wondering what people's thoughts are about going with an itinerary that the tool will allow me to ticket and then modifying it over the phone once it's booked and in the system. Any experiences with doing this? I'm looking at a DONE4 originating from NRT at present. First flight to KUL on Japan Airlines, but it could also be on Malaysian Airlines.
Am I likely to end up being ticketed with Qantas? If so (and this is problematic), any way to avoid it?
Am I likely to end up being ticketed with Qantas? If so (and this is problematic), any way to avoid it?
Two problems to watch out for. First, although they may tell you otherwise, few travel agents understand these tickets well enough to do them. And second, there will be a fee from travel agents.
#2585
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,111
I don't think so. I think that the computer systems hold one frequent flyer number per itinerary, so you're left changing it at checkin or at the gate, segment by segment. I credit my AA flights to QRPC so that they're counted by mileage not revenue, and everything else to AA. For my RTW itineraries, I book them using the number I want to apply to the first flight, then change as I go along.
On CX a further theory is is to code whatever FQTV you need the status points and miles for, then flash status card at the lounge door.
#2586
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,328
I don't think so. I think that the computer systems hold one frequent flyer number per itinerary, so you're left changing it at checkin or at the gate, segment by segment. I credit my AA flights to QRPC so that they're counted by mileage not revenue, and everything else to AA. For my RTW itineraries, I book them using the number I want to apply to the first flight, then change as I go along.
...
...
On CX a further theory is is to code whatever FQTV you need the status points and miles for, then flash status card at the lounge door.
These can be coded differently for each segment, not just per booking.
While airline staff appear to have been told not to do so (or don't know how to), a competent TA can do it (and even advise on what FF may be most appropriate for each segment).
#2587




Join Date: Feb 2006
Location: land of aahhhhs (ICT)
Programs: EXP LTPlat 2MM
Posts: 530
Major FUBAR w DONE4
I commenced a DONE4 on March 10 of this year. I am at home now since I work, and planned originally to resume Nov 17. I cannot make that flight and have only recently been approved for definite time to resume. Interestingly, it took the RTW desk agent about 10 minutes to learn the ticket validity period. The rules say "one year". As it turns out after her research, I can finish on March 10, 2025, But that's just an interesting aside. I've been following availability on Expert Flyer and I want to resume travel on Feb 16 with a change in itinerary. I had all my flights ready to spoon feed to the agent and all were checked right before I called (and right after, too!). My very first flight, MAD-DOH, QR 150, she says has no availability. EF shows D9. The seat map, FWIW, shows 1 occupied seat, 14 blocked seats, and 10 available seats. She says the other QR flight, 152 also not available. I did not ask her to check the MH and IB codeshares--I just didn't think of it, and of course they would be far less rewarding. IB also has it's own flight which I did not inquire about. She also says I cannot leave it unfinished. I am in a quandry and have no clue how to proceed. This is my 4th xONEx and EF has been my go-to. Has anyone else encountered problems? Maybe it just the glitch of the day? Are there other tools out there that don't require a PhD in travel? Any suggestions welcome. If it's of any help, my routing was NRT-USA-DUB-DOH-AGP-HEL-DOH-AKL-Australia-TYO. I have an award flight back to Europe that ends in MAD, and rather than make my way to AGP-HEL etc, I wanted to make AGP-MAD surface, drop HEL and fly MAD-DOH etc.
#2588
FlyerTalk Evangelist


Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
I commenced a DONE4 on March 10 of this year. I am at home now since I work, and planned originally to resume Nov 17. I cannot make that flight and have only recently been approved for definite time to resume. Interestingly, it took the RTW desk agent about 10 minutes to learn the ticket validity period. The rules say "one year". As it turns out after her research, I can finish on March 10, 2025, But that's just an interesting aside. I've been following availability on Expert Flyer and I want to resume travel on Feb 16 with a change in itinerary. I had all my flights ready to spoon feed to the agent and all were checked right before I called (and right after, too!). My very first flight, MAD-DOH, QR 150, she says has no availability. EF shows D9. The seat map, FWIW, shows 1 occupied seat, 14 blocked seats, and 10 available seats. She says the other QR flight, 152 also not available. I did not ask her to check the MH and IB codeshares--I just didn't think of it, and of course they would be far less rewarding. IB also has it's own flight which I did not inquire about. She also says I cannot leave it unfinished. I am in a quandry and have no clue how to proceed. This is my 4th xONEx and EF has been my go-to. Has anyone else encountered problems? Maybe it just the glitch of the day? Are there other tools out there that don't require a PhD in travel? Any suggestions welcome. If it's of any help, my routing was NRT-USA-DUB-DOH-AGP-HEL-DOH-AKL-Australia-TYO. I have an award flight back to Europe that ends in MAD, and rather than make my way to AGP-HEL etc, I wanted to make AGP-MAD surface, drop HEL and fly MAD-DOH etc.
That will give a few months to change the route to what you want/can find by Feb 16 2025.
Original route:- NRT-USA-DUB-DOH-AGP-HEL-DOH-AKL-Australia-TYO.
New route: NRT-USA-DUB-DOH-AGP, MAD-DOH-AKL-Australia-TYO.
Where are you now? What segments completed?
Date changes have (theoretically) no cost. Maybe a tax recalculation.
A route change is US$125 plus carrier surcharge/tax recalculation.
Last edited by Mwenenzi; Nov 14, 2024 at 3:04 pm
#2589




Join Date: Feb 2006
Location: land of aahhhhs (ICT)
Programs: EXP LTPlat 2MM
Posts: 530
[QUOTE= Maybe it just the glitch of the day? Are there other tools out there that don't require a PhD in travel? .[/QUOTE]
OK, the news is good. I called back, new agent, all went through. What a relief. Sorry to worry anyone for nothing. HUACA.
OK, the news is good. I called back, new agent, all went through. What a relief. Sorry to worry anyone for nothing. HUACA.
Last edited by skipaway; Nov 14, 2024 at 4:54 pm
#2591




Join Date: Feb 2006
Location: land of aahhhhs (ICT)
Programs: EXP LTPlat 2MM
Posts: 530
#2593

Join Date: Jul 2024
Location: DFW
Programs: AAdvantage
Posts: 218
There was another thread about non-completion:
Non-completion of RTW
Seemed many thought there could be consequences. Is this case different? I am trying to learn about these RTW tickets. Thanks.
Non-completion of RTW
Seemed many thought there could be consequences. Is this case different? I am trying to learn about these RTW tickets. Thanks.



