Originally Posted by skipaway

I commenced a DONE4 on March 10 of this year. I am at home now since I work, and planned originally to resume Nov 17. I cannot make that flight and have only recently been approved for definite time to resume. Interestingly, it took the RTW desk agent about 10 minutes to learn the ticket validity period. The rules say "one year". As it turns out after her research, I can finish on March 10, 2025, But that's just an interesting aside. I've been following availability on Expert Flyer and I want to resume travel on Feb 16 with a change in itinerary. I had all my flights ready to spoon feed to the agent and all were checked right before I called (and right after, too!). My very first flight, MAD-DOH, QR 150, she says has no availability. EF shows D9. The seat map, FWIW, shows 1 occupied seat, 14 blocked seats, and 10 available seats. She says the other QR flight, 152 also not available. I did not ask her to check the MH and IB codeshares--I just didn't think of it, and of course they would be far less rewarding. IB also has it's own flight which I did not inquire about. She also says I cannot leave it unfinished. I am in a quandry and have no clue how to proceed. This is my 4th xONEx and EF has been my go-to. Has anyone else encountered problems? Maybe it just the glitch of the day? Are there other tools out there that don't require a PhD in travel? Any suggestions welcome. If it's of any help, my routing was NRT-USA-DUB-DOH-AGP-HEL-DOH-AKL-Australia-TYO. I have an award flight back to Europe that ends in MAD, and rather than make my way to AGP-HEL etc, I wanted to make AGP-MAD surface, drop HEL and fly MAD-DOH etc.