Jun 12, 2017, 10:51 am
Last edit by: SanDiego1K
Posted by dank0014:
Agent advised that a PP benefit allows us to book 5 day packages vs 7 day packages at lesser points. She mentioned it was only available to MVC owners and Marriott PP (not regular platinum).
Agent advised that a PP benefit allows us to book 5 day packages vs 7 day packages at lesser points. She mentioned it was only available to MVC owners and Marriott PP (not regular platinum).
Platinum Premier level, 2016-present
Apr 20, 2017, 3:26 pm
#271
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
(waits for this thread to be moved to the "general" PP one...)
USA is generally lousy for PP upgrades, however as most of my travel is in Europe/Asia...
Of 50 BIB nights this year, I've only had 9 in a "non suite" - ironically 4 of which were in Glasgow - my "home town" - they apologised profusely, the issue was the length of my stay - people had actually paid money for a suite..
Apr 20, 2017, 5:25 pm
#272
Join Date: Aug 2012
Location: Canada
Programs: Marriott LTPP
Posts: 568
I was Plat for 4 years and then the pst 2 years I was PP. I had the same spend last year and I was moved back to Plat. Go figure.....
Apr 20, 2017, 5:30 pm
#273
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
Plat for 3 years before the shift to PP. Ironically not stayed much since PP, but it's been a mixed bag, from Worsley Park and Meon Valley, both of which upgraded me to suites, to RI Orlando Convention centre where having booked the 2-bedroom suite, hence making no upgrade possible, I had to battle over several days to get them to a 4pm checkout...
Apr 23, 2017, 3:28 pm
#274
Join Date: Dec 2005
Location: Kirkland, WA
Programs: AS 75K,UA Gold 1.6MM, Hilton Dia, Marriott LT Plat, Hyatt Glb, Natl Exec, Hertz 5*
Posts: 3,657
"With Platinum Premier status we would honour the top 3% of all our Platinum members in terms of overall revenue and stay nights, so this is quite an achievement for you. Whilst there are no further benefits on paper for this new status, it does give our hotels the opportunity specifically recognise our top members. Furthermore, we you may contact our dedicated Platinum Premier desk on email [email protected] for any assistance with hotel reservations, coordinating partner rewards or assistance with your Rewards account."
Jun 12, 2017, 9:44 am
#275
In memoriam
Join Date: Jan 2009
Location: MAN
Programs: Marriott Lifetime Titanium, IHG Spire, UA Silver, Dennis The Menace Fan Club
Posts: 1,457
Marriott Bexleyheath isn't sure what it is, but they do "know" PP isn't "real Platinum" so no upgrade or arrival gift - hohum!
Jun 12, 2017, 10:02 am
#276
Join Date: Oct 2009
Posts: 502
I am pretty lenient in working with a hotel if they mistakenly forget to offer a benefit but this would cause me to take all available actions (seek all compensation due). If a Residence Inn in middle of no where Vermont can handle PP effectively, or at least know what it is, a FS Marriott has no excuses in my book.
Jun 12, 2017, 10:13 am
#277
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Jun 12, 2017, 10:34 am
#278
A FlyerTalk Posting Legend
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,113
Cheers.
Jun 12, 2017, 2:22 pm
#279
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, sometimes the learning process has to be expensive before they learn it. I would post many reviews (here on FT and Trip Advisor for example) and hope many push the issue. I'd image after the fifth time they will have learned.
Jul 10, 2017, 9:20 am
#280
Join Date: Nov 2007
Location: Chicago
Programs: UA GS 1MM, CM PP
Posts: 689
Apologies for a newbie question here. I recently obtained Platinum status via the UA global services matching/gifting arrangement with Marriott and subsequently SPG. What is typical of the room upgrade benefit? I've stayed at three Marriotts since my Platinum status, largely because i hope to see some upgrade perks, but I have had no noticeable upgrades (room sizes, or even floor heights or views). Do they ever acknowledge your upgrade verbally and tell you what they're upgrading you to? They have always mentioned I'm platinum, so I know they're aware. Generally nothing is given but club access and preferred bonus (points or gift). How much difference does the room level booked make...in other words how many jumps up the ladder will they typically upgrade you?
(Guangzhou, Shanghai and Hong Kong JWs are my initial test cases, and I doubt they were fully booked)
(Guangzhou, Shanghai and Hong Kong JWs are my initial test cases, and I doubt they were fully booked)
Jul 10, 2017, 9:23 am
#281
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Apologies for a newbie question here. I recently obtained Platinum status via the UA global services matching/gifting arrangement with Marriott and subsequently SPG. What is typical of the room upgrade benefit? I've stayed at three Marriotts since my Platinum status, largely because i hope to see some upgrade perks, but I have had no noticeable upgrades (room sizes, or even floor heights or views). Do they ever acknowledge your upgrade verbally and tell you what they're upgrading you to? They have always mentioned I'm platinum, so I know they're aware. Generally nothing is given but club access and preferred bonus (points or gift). How much difference does the room level booked make...in other words how many jumps up the ladder will they typically upgrade you?
(Guangzhou, Shanghai and Hong Kong JWs are my initial test cases, and I doubt they were fully booked)
(Guangzhou, Shanghai and Hong Kong JWs are my initial test cases, and I doubt they were fully booked)
Jul 10, 2017, 9:29 am
#282
Join Date: Nov 2007
Location: Chicago
Programs: UA GS 1MM, CM PP
Posts: 689
Jul 10, 2017, 11:26 am
#283
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
However, answers are likely the same. You have to politely push for upgrades at Marriott, whether in advance or at the front desk. The idea of automatically being upgraded regardless of level is largely a myth except for a few exceptional properties or at one that you are well known to the person doing assignments that day.
Jul 10, 2017, 4:58 pm
#284
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite, UA 1K
Posts: 822
You have to politely push for upgrades at Marriott, whether in advance or at the front desk. The idea of automatically being upgraded regardless of level is largely a myth except for a few exceptional properties or at one that you are well known to the person doing assignments that day.
Many repeat properties, so I guess that helps.....
Jul 11, 2017, 7:16 am
#285
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yes, the more you are known by the property this greatly increases your chances of getting an upgrade even if you don't participate in their chain's loyalty program. While they are pre-blocking rooms familiar names get a preference. Marriott properties are very quick to upgrade to CL rooms (most notable difference being a robe in the room), especially when the CL is closed.