Aug 20, 2018, 5:10 pm
Last edit by: RogerD408
If you want to keep your SPG number, start here: https://www.marriott.com/loyalty/mer...mi?program=spg
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
* Hot info /Jan. 03, 2019 *
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
If you want to keep your Rewards number, start here: https://www.marriott.com/loyalty/mer...ogram=marriott
New spg.com accepts a max password of 20 characters while legacy website accepted 24 characters.
If your legacy SPG password exceeds 20 characters, you will not be able to login as the 21st character and beyond is truncated. Reset password functionality may also fail. If you see following after attempting to reset password, call SPG to obtain your new SPG# and then return to spg.com to perform a password reset.
Please correct the following and try again.
The Account has been transfered to another Account
The Account has been transfered to another Account
Log into here with your logon credentials of your combined account to see from the top right corner slider if or if not your account already shows that you have been successfully grandfathered into LTPPE status!
Warning: It seems this only works for those that a able to make a choice, as it doesn't work for me.
Combine Accounts Update
Aug 21, 2018, 6:28 am
#137
Join Date: Oct 2010
Location: USA
Programs: AS MVP; UA Gold; DL Gold; Marriott Titanium
Posts: 156
I read that they were clearing account mergers in batches.
Give it a day, and then try again. That worked for me.
Aug 21, 2018, 6:29 am
#138
Join Date: May 2006
Location: Ireland
Programs: BA Gold,Amex Centurion,Marriott LT Plat Prem Elite +AMBASS,Hilton Diamond,Priority Club Plat,VS Gold
Posts: 371
Combined my accounts and all looks ok. How do I look for my suite night bonus? I hit 116 nights with combined accounts?
Aug 21, 2018, 6:30 am
#139
Join Date: Sep 2008
Location: Long Island, NY
Programs: Marriott Titanium Elite/Lifetime Titanium, Delta Platinum Medallion, Hertz #1 Gold
Posts: 722
Only issue I'm seeing is that the marriott.com site says my points will expire in 2 years. I'm assuming it's a glitch?
Aug 21, 2018, 6:51 am
#141
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Because the OP was quoting what was showing in the SPG account NOW which was already tripled when the new account was created. If the op looked at their old SPG account they would have seen the 15,805 number.
Aug 21, 2018, 7:26 am
#143
Join Date: Jan 2014
Posts: 687
I'm still unable to merge accounts. I'm dumb for not moving all my points to single account before the merge and now I want to make a booking that would require points from both accounts. Is there anyway to book without merging?
Last edited by longtimereader firstimeposter; Aug 21, 2018 at 7:27 am Reason: Typo
Aug 21, 2018, 7:30 am
#144
Join Date: Feb 2011
Location: LAX
Programs: UA:1k; MR: PLT; Hilton: Gold
Posts: 1,324
Any reason, beyond nostalgic/emotional ones, to keep one legacy account vs the other?
Most of my lifetime nights/points were earned in SPG, while my current year 'naturally bestowed' status is with MR (via UA status). My initial thought would be to keep my SPG account, but now that it's a new number anyway, doesn't really feel like I'm even keeping the same account.
Any thoughts for a question that I'm guessing doesn't matter?
Most of my lifetime nights/points were earned in SPG, while my current year 'naturally bestowed' status is with MR (via UA status). My initial thought would be to keep my SPG account, but now that it's a new number anyway, doesn't really feel like I'm even keeping the same account.
Any thoughts for a question that I'm guessing doesn't matter?
Aug 21, 2018, 7:31 am
#145
Join Date: Aug 2017
Location: Dallas
Programs: AA ExPlat, Marriott Ambassador, Hilton Gold, Hertz PC
Posts: 121
You don't have to have the points actively in your account at the time of booking with Marriot. So as long as it's a future date, you'll be good.
Aug 21, 2018, 7:32 am
#146
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Marriott has been pretty good about letting you book an award stay before you have the points, as long as there is some time before the stay. I recall reading about some hiccups, but I believe those were corner cases. It's worth a try. Combining accounts are being rolled out, they will catch up soon.
Aug 21, 2018, 7:32 am
#147
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Aug 21, 2018, 7:42 am
#148
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Any reason, beyond nostalgic/emotional ones, to keep one legacy account vs the other?
Most of my lifetime nights/points were earned in SPG, while my current year 'naturally bestowed' status is with MR (via UA status). My initial thought would be to keep my SPG account, but now that it's a new number anyway, doesn't really feel like I'm even keeping the same account.
Any thoughts for a question that I'm guessing doesn't matter?
Most of my lifetime nights/points were earned in SPG, while my current year 'naturally bestowed' status is with MR (via UA status). My initial thought would be to keep my SPG account, but now that it's a new number anyway, doesn't really feel like I'm even keeping the same account.
Any thoughts for a question that I'm guessing doesn't matter?
Aug 21, 2018, 8:15 am
#149
Join Date: Aug 2002
Location: Pittsburgh, PA
Programs: UA 1K (1MM), AA P, Marriott PP (LT PP), SPG P (LT P), HH G, and Hertz PC
Posts: 129
Still Unable to Combine my Accounts
Thank you for all the tips previously posted. I have tried using the direct link; incognito mode; dumping cache; and logging on from a PC, iPad and mobile device. I can only get to the second step (logging into my spg account) before I get an error ("Unable to Sign In. This service is temporarily unavailable. But don't worry, we're on it. Please try again later.").
My challenge is I can no longer access my SPG reservations. When I go to SPG.com, it automatically redirects me to marriott.com where my only my Marriott reservations show up. I am travelling tomorrow and I cannot see the reservation although I verified manually with the hotel. I am also trying to book a stay for next week and use a SNA but I cant do that from marriott.com
Does anyone have any other ideas? I have opened a support case with Marriott but who knows when I will hear back.
I am wondering if it doesn't work for me because I was lifetime Platinum with both programs pre-merger (Marriott with 1,231 nights and Starwood with 568 nights).
My challenge is I can no longer access my SPG reservations. When I go to SPG.com, it automatically redirects me to marriott.com where my only my Marriott reservations show up. I am travelling tomorrow and I cannot see the reservation although I verified manually with the hotel. I am also trying to book a stay for next week and use a SNA but I cant do that from marriott.com
Does anyone have any other ideas? I have opened a support case with Marriott but who knows when I will hear back.
I am wondering if it doesn't work for me because I was lifetime Platinum with both programs pre-merger (Marriott with 1,231 nights and Starwood with 568 nights).
Aug 21, 2018, 8:22 am
#150
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Thank you for all the tips previously posted. I have tried using the direct link; incognito mode; dumping cache; and logging on from a PC, iPad and mobile device. I can only get to the second step (logging into my spg account) before I get an error ("Unable to Sign In. This service is temporarily unavailable. But don't worry, we're on it. Please try again later.").
My challenge is I can no longer access my SPG reservations. When I go to SPG.com, it automatically redirects me to marriott.com where my only my Marriott reservations show up. I am travelling tomorrow and I cannot see the reservation although I verified manually with the hotel. I am also trying to book a stay for next week and use a SNA but I cant do that from marriott.com
Does anyone have any other ideas? I have opened a support case with Marriott but who knows when I will hear back.
I am wondering if it doesn't work for me because I was lifetime Platinum with both programs pre-merger (Marriott with 1,231 nights and Starwood with 568 nights).
My challenge is I can no longer access my SPG reservations. When I go to SPG.com, it automatically redirects me to marriott.com where my only my Marriott reservations show up. I am travelling tomorrow and I cannot see the reservation although I verified manually with the hotel. I am also trying to book a stay for next week and use a SNA but I cant do that from marriott.com
Does anyone have any other ideas? I have opened a support case with Marriott but who knows when I will hear back.
I am wondering if it doesn't work for me because I was lifetime Platinum with both programs pre-merger (Marriott with 1,231 nights and Starwood with 568 nights).